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Cosential Reviews

9 Ratings
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Score 8.8 out of 100

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January 14, 2021

Cosential: A very good selection for business developers in the AEC industry

Kevin Shaw | TrustRadius Reviewer
Kevin Shaw
Score 10 out of 10
Vetted Review
Verified User
Review Source
WIELAND made the switch to Cosential in 2016 after many years of using ACT!. Currently, our marketing/business development department uses Cosential to track leads, manage opportunities, and close sales through the sales cycle.
  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Great for medium and large construction companies that have a specific salesforce.
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Read Kevin Shaw's full review

Cosential Scorecard Summary

Likelihood to Recommend (9)
8.8
Usability (1)
8.0
Support Rating (1)
8.0

Feature Scorecard Summary

Sales Force Automation
8.7
Customer data management / contact management (1)
10
Workflow management (1)
6
Territory management (1)
9
Opportunity management (1)
10
Integration with email client (e.g., Outlook or Gmail) (1)
10
Interaction tracking (1)
9
Channel / partner relationship management (1)
7
Marketing Automation
7.5
Lead management (1)
10
Email marketing (1)
5
CRM Project Management
8.0
Task management (1)
7
Reporting (1)
9
CRM Reporting & Analytics
8.7
Forecasting (1)
6
Pipeline visualization (1)
10
Customizable reports (1)
10
Customization
7.5
Custom fields (1)
9
Custom objects (1)
6
Security
10.0
Single sign-on capability (1)
10
Role-based user permissions (1)
10
Social CRM
5.0
Social data (1)
5
Social engagement (1)
5
Integrations with 3rd-party Software
5.0
Marketing automation (1)
5
Platform
7.0
Mobile access (1)
7

What is Cosential?

Cosential is a customer relationship management (CRM) and proposal management platform built specifically for architecture, engineering, and construction companies.
Categories:  Construction,  Customer Relationship Management (CRM)

Cosential Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Cosential?

Cosential is a customer relationship management (CRM) and proposal management platform built specifically for architecture, engineering, and construction companies.

Who uses Cosential?

The most common users of Cosential are from Mid-size Companies and the Construction industry.