Counter Intelligence

Counter Intelligence, offered by Kudos Solutions Ltd, is a comprehensive retail management software designed to streamline and automate various aspects of retail operations. It is targeted at small to large retail stores, including single stores and chains of stores. According to the vendor, this software caters to a wide range of professionals and industries, such as retailers, store owners, sales managers, inventory managers, and customer service representatives.

Key Features

Counter Intelligence Office: According to the vendor, this feature provides easy management of stock, customers, and staff with a comprehensive package and a simple interface. It also offers powerful interrogator reporting for insights into the retail store.

CI Serve: The vendor claims that CI Serve offers a touch screen POS system on a tablet or POS terminal. The interface is highly flexible and customizable, providing a fast and responsive experience. The dynamic screen layout allows for infinite flexibility.

Counter Intelligence POS: According to the vendor, this feature ensures fast and efficient processing of retail POS sales. The interface is intuitive, logical, and easy-to-use, aiming to minimize keystrokes and increase productivity. It also integrates seamlessly with popular EFTPOS terminals and payment systems, and includes a full order processing system for customer and web orders.

e-retailer: The vendor states that e-retailer enables users to create and operate an online store easily. It mirrors information from physical stores and offers mobile-first web development for a responsive web store. It also provides a rich set of internal options for customization and offers SEO advantages with configurable meta information.

Azure Cloud: According to the vendor, Counter Intelligence offers leading-edge Cloud hosting on the Microsoft Azure platform. This ensures high availability with 99.9% uptime, scalability for seamless growth, security and compliance with advanced threat detection, and real-time monitoring and daily backups.

Kudos KPI: The vendor claims that Kudos KPI is a cloud-based reporting system that provides critical management information. It is accessible on mobile devices from anywhere and offers live sales and stock information. It also provides on-the-spot stock information for customer inquiries, aiming to enhance customer service.

Shopify Integration: According to the vendor, Counter Intelligence seamlessly integrates with Shopify, allowing for the full transfer of products, pricing, and inventory. It also facilitates the fulfillment of invoices and the return of customers from Shopify.

Kcloud: The vendor states that Kcloud serves as an integration gateway to other applications, including Xero, Shopify, Magento2, Blackpepper, MailChimp, Klayvio, and more. It aims to streamline data exchange between Counter Intelligence and other platforms, enhancing efficiency and connectivity.

Kudos.net.nz: According to the vendor, this feature offers domain name registration and hosting services. It includes free services such as domain name parking, URL redirection, and email alias. It also provides competitive pricing for domain name registration and website hosting, along with a secure server and multiple postbox support.

EFTPOS Integration: According to the vendor, Counter Intelligence seamlessly integrates with a variety of EFTPOS terminals, aiming to reduce potential costs and errors associated with human error. It enables faster and more secure payment processing, with real-time access to transaction verification and online reporting.