Name: Counter Intelligence
Author: Kudos Solutions

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Functional Testing

Kubernetes Monitoring

No-Code Development

Development

Admissions and Enrollment

Classroom Management

Education

Business Intelligence (BI)

Collaboration

Facility Management

Statistical Analysis

Workspace Planning

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Block Storage

Cloud Data Warehouse

Cloud Storage

Configuration Management Databases

Deception Technology

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Load Balancing

Network Performance Monitoring

Operating Systems

SOA Governance

SaaS Backup

Server Virtualization

Service Desk Outsourcing

Vector Databases

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Success

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Field Sales Software

Sales Performance Management

Sales

Agriculture

Construction Takeoff and Estimating

Dealer Management

Direct Secure Messaging

Equipment Rental

Fleet Management

Insurance Suites

PCB Design

Rental Property Management

Restaurant Management

Vertical-Specific

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Counter Intelligence, offered by Kudos Solutions Ltd, is a comprehensive retail management software designed to streamline and automate various aspects of retail operations. It is targeted at small to large retail stores, including single stores and chains of stores. According to the vendor, this software caters to a wide range of professionals and industries, such as retailers, store owners, sales managers, inventory managers, and customer service representatives.

## Key Features

**Counter Intelligence Office**: According to the vendor, this feature provides easy management of stock, customers, and staff with a comprehensive package and a simple interface. It also offers powerful interrogator reporting for insights into the retail store.

**CI Serve**: The vendor claims that CI Serve offers a touch screen POS system on a tablet or POS terminal. The interface is highly flexible and customizable, providing a fast and responsive experience. The dynamic screen layout allows for infinite flexibility.

**Counter Intelligence POS**: According to the vendor, this feature ensures fast and efficient processing of retail POS sales. The interface is intuitive, logical, and easy-to-use, aiming to minimize keystrokes and increase productivity. It also integrates seamlessly with popular EFTPOS terminals and payment systems, and includes a full order processing system for customer and web orders.

**e-retailer**: The vendor states that e-retailer enables users to create and operate an online store easily. It mirrors information from physical stores and offers mobile-first web development for a responsive web store. It also provides a rich set of internal options for customization and offers SEO advantages with configurable meta information.

**Azure Cloud**: According to the vendor, Counter Intelligence offers leading-edge Cloud hosting on the Microsoft Azure platform. This ensures high availability with 99.9% uptime, scalability for seamless growth, security and compliance with advanced threat detection, and real-time monitoring and daily backups.

**Kudos KPI**: The vendor claims that Kudos KPI is a cloud-based reporting system that provides critical management information. It is accessible on mobile devices from anywhere and offers live sales and stock information. It also provides on-the-spot stock information for customer inquiries, aiming to enhance customer service.

**Shopify Integration**: According to the vendor, Counter Intelligence seamlessly integrates with Shopify, allowing for the full transfer of products, pricing, and inventory. It also facilitates the fulfillment of invoices and the return of customers from Shopify.

**Kcloud**: The vendor states that Kcloud serves as an integration gateway to other applications, including Xero, Shopify, Magento2, Blackpepper, MailChimp, Klayvio, and more. It aims to streamline data exchange between Counter Intelligence and other platforms, enhancing efficiency and connectivity.

**Kudos.net.nz**: According to the vendor, this feature offers domain name registration and hosting services. It includes free services such as domain name parking, URL redirection, and email alias. It also provides competitive pricing for domain name registration and website hosting, along with a secure server and multiple postbox support.

**EFTPOS Integration**: According to the vendor, Counter Intelligence seamlessly integrates with a variety of EFTPOS terminals, aiming to reduce potential costs and errors associated with human error. It enables faster and more secure payment processing, with real-time access to transaction verification and online reporting.

Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.

Basic

Starter

Standard

Advanced

Lightspeed Retail

DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

Manufacturing

Retailing

DEAR Systems, by Cin7

Counter Intelligence

Retail Management Systems Overview 
What is retail management systems?
Retail Management systems are built to handle every stage of the retail process lifecycle across multiple channels. 

Features & Capabilities of Retail Management Systems




point of sale
eCommerce
order
financial
inventory management They can typically be deployed either through cloud or on-premise solutions.

Retail Management

Kudos Solutions

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Retail Management Systems