Countly Reviews

2 Ratings
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Score 7.4 out of 100

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Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
February 14, 2020

Mobile Analytics Platform For Starters

Score 7 out of 10
Vetted Review
Verified User
Review Source
Countly is nice to see all your data in a consolidated space. It is mostly utilized by our web team to track customers across channels. Great for tracking top of the funnel metrics such as CTR, CVR, and event base tracking. If you're looking for an open-source platform, then this might be the platform for you.
  • Great tool for mobile and web analytics
  • Open source
  • The UI is not the best
  • Documentation- hard to find what you're looking for sometimes
Countly is excellent for those looking for a mobile analytics and marketing platform. It provides a lot of great features.
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Fedor Paretsky | TrustRadius Reviewer
January 23, 2019

Affordable, open-source, and a good on-premise option.

Score 8 out of 10
Vetted Review
Verified User
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Countly was used previously at our company to track conversion rates, click-rates, and simple user-event tracking. We later switched to Mixpanel and Segment for these services but chose Countly as our tracking service at the beginning because it was open-source and was possible to self-host. We used some of the mobile SDKs to also track how our end-users were using our mobile applications.
  • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
  • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
  • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
  • Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
  • Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
  • Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.
Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative.
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About Countly

Countly is designed to provide marketing execs and product managers with insight into how their application behaves in different scenarios. Countly helps its customers increase user loyalty and retention, improve usability, identify bottlenecks, fix issues, and gain competitive advantage. According to the vendor, Countly is different because it is an open source product that is flexible and provides data independence and real-time analytics.

Countly says its servers track more than 2000 running servers, 5000+ apps tracked, and collect 50B events per month.

Countly Features

Has featureMobile analytics
Has featurePush notifications
Has featureWeb analytics
Has featureCrash reporting
Has featureMobile application performance management
Has featureUser tracking
Has featureUser flows
Has featureSegmentation
Has featureFunnels
Has featureSelf-hosted & on-premise
Has featureOpen source

Countly Screenshots

Countly Integrations

Hadoop, MongoDB

Countly Competitors

Google Analytics Premium, Google Analytics Premium, Adobe Marketing Cloud, Webtrends Analytics, Mixpanel, Localytics, Piwik


  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Countly Enterprise EditionPlease askper installation
SaaS EditionPricing DetailsTerms
Countly Cloud Edition$125per 500K API calls

Countly Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Countly Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Countly Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Linux
Mobile Application:Apple iOS, Android
Supported Countries:ALL
Supported Languages: English, Chinese, Korean, Japanese, Turkish, German, Spanish, Latvian, Italian, French