A very nice and easy data analytics tool. Try it and there is no regret
For our business, gathering user data and making it useful is quite critical. We tried to get a better solution and figured out that there …
Overview
What is Countly?
Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to…
Recent Reviews
Pricing
Countly Enterprise Edition
Personalized Plans
On Premise
per month per data point
Countly Community Edition
Free Forever
On Premise
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://count.ly/pricing?utm_source=rev…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Countly?
Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to provide personalized and customized customer experiences, and meet key business and revenue goals.
Countly empowers companies of any size or location to grow their business by helping them securely process billions of data points every day in the cloud and on-premise. As a product analytics platform, Countly has tracked 5.2B+ unique identities on more than 17,000 applications and using over 3,000 servers worldwide.
Countly provides a list of customizable plugins and dozens of integrations, letting teams freely combine them and work with the data they actually need. This not only boosts team productivity, but also eliminates the need for multiple digital tools, to reduce licensing costs. These plugins also allow granular multi-device customer intelligence data collection and analysis, letting the user incorporate customer feedback into the design process, improving customer experience, driving sales conversions, and reducing churn.
And because data-flow security is critical, the Countly Dashboard enables you to not only access settings within your team, but also provides a privacy-protection compliant environment so you can focus on innovation with customer intelligence, without worrying about compliance. Countly helps users to understand the digital customer journey across devices.
Countly empowers companies of any size or location to grow their business by helping them securely process billions of data points every day in the cloud and on-premise. As a product analytics platform, Countly has tracked 5.2B+ unique identities on more than 17,000 applications and using over 3,000 servers worldwide.
Countly provides a list of customizable plugins and dozens of integrations, letting teams freely combine them and work with the data they actually need. This not only boosts team productivity, but also eliminates the need for multiple digital tools, to reduce licensing costs. These plugins also allow granular multi-device customer intelligence data collection and analysis, letting the user incorporate customer feedback into the design process, improving customer experience, driving sales conversions, and reducing churn.
And because data-flow security is critical, the Countly Dashboard enables you to not only access settings within your team, but also provides a privacy-protection compliant environment so you can focus on innovation with customer intelligence, without worrying about compliance. Countly helps users to understand the digital customer journey across devices.
Countly Features
- Supported: Mobile analytics
- Supported: Push notifications
- Supported: Web analytics
- Supported: Crash reporting
- Supported: Mobile application performance management
- Supported: NPS® (Net Promoter Score®)
- Supported: User flows
- Supported: Advanced segmentation
- Supported: Funnels
- Supported: Self-hosted & on-premise
- Supported: Open source
- Supported: GDPR, HIPAA and COPPA compliance
Countly Screenshots
Countly Video
Countly Enterprise Edition - Feature Overview
Countly Integrations
Countly Competitors
Countly Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | Apple iOS, Android |
| Supported Countries | ALL |
| Supported Languages | English, Chinese, Korean, Japanese, Turkish, German, Spanish, Latvian, Italian, French |
Countly Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(8)Attribute Ratings
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
For our business, gathering user data and making it useful is quite critical. We tried to get a better solution and figured out that there are so many products that can serve the purpose. We decided to choose Countly as it looks new and much easier compared to other complicated platforms.
- It helps in understanding the user journey.
- Customer attributes and persona is also a good feature.
- Analytics & attribution as well real time user data.
- No specific thing in mind. All is good except sometimes the customer service lags a little when you have problems setting up the tool.
July 19, 2022
You can count on Countly (sometimes!)
I was looking for deeper analytics for my products and Countly allowed me to do just that. More specifically I used it to understand how my users engage with my content, how they engage with my sales page and where, if anywhere I can improve. And then I track the improvements.
- Detailed analytics
- Exploring user behaviour
- Applying custom events
- Lacks some customization features
- Slow at times
- Expensive
March 03, 2022
How to get to know your clients
We use it to check the user behavior in our web page, we wanted to know what where the main interactions of the users and know the flows of the page in an easy way. Learning that we could check and improve everything in our page for a more satisfactory experience.
- Analytics
- Show customer behavior
- Create events
- Web interface
- Not accesible for some countries
- Premium is very expensive
March 01, 2022
Countly is a good app!
Countly is product analytics and innovation platform that allows teams to measure product performance, customer journeys, and activity across mobile, online, and desktop applications. Countly ensures privacy by design, allowing you to create and improve your products in order to provide personalized and tailored consumer experiences while still meeting critical business and revenue objectives.
- Analytics
- Good Interface
- Open-Source
- Auto-Capture
- A more guided set of instructions
- A detailed UI
February 14, 2020
Mobile Analytics Platform For Starters
Countly is nice to see all your data in a consolidated space. It is mostly utilized by our web team to track customers across channels. Great for tracking top of the funnel metrics such as CTR, CVR, and event base tracking. If you're looking for an open-source platform, then this might be the platform for you.
- Great tool for mobile and web analytics
- Open source
- The UI is not the best
- Documentation- hard to find what you're looking for sometimes
January 23, 2019
Affordable, open-source, and a good on-premise option.
Countly was used previously at our company to track conversion rates, click-rates, and simple user-event tracking. We later switched to Mixpanel and Segment for these services but chose Countly as our tracking service at the beginning because it was open-source and was possible to self-host. We used some of the mobile SDKs to also track how our end-users were using our mobile applications.
- Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
- A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
- Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
- Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
- Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
- Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.