Name: Countly Enterprise Edition - feature overview
Uploaded: 2018-01-29T09:36:59.000Z
Duration: 2 min 34 s
Description: Countly Enterprise Edition - Feature Overview

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Development

K-12 Online Learning

Education

Audit

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Environmental Health and Safety (EHS)

Org Chart

Procurement

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employer of Record (EOR)

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Storage

Consulting and Advisory Services

Data Center Infrastructure Management

Data Center Virtualization

Data Observability

Data Pipeline

Distributed Denial of Service (DDoS) Protection

Enterprise Architecture Management

Extended Detection and Response (XDR)

Fraud Detection

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Network Monitoring

Network Performance Monitoring

Remote Monitoring and Management

Software Defined Networking (SDN)

Tower Servers

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Contact Management

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Product Configuration

Quote to Cash

Sales Coaching

Sales Gamification

Sales Intelligence

Sales

Auto Repair

Construction Workforce Management

Emergency Notification

Oil and Gas

Public Sector Software

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Mixpanel

Matomo Analytics

Matomo

Google Analytics

Google

Firebase

Coremetrics / IBM Digital Analytics (discontinued)

Discontinued Products

WalkMe

Pendo.io

Whatfix

Heap

Amplitude Analytics

Localytics

Flurry Analytics

MongoDB

### Analytics Tools and Platforms
Users consistently praise Countly's analytics capabilities and platform functionality. Countly's analytics tools and platforms are lauded for their ability to provide detailed insights into user behavior, customer attributes, and real-time data. Reviewers appreciate the platform's features for tracking customer engagement, creating custom events, and analyzing customer journeys effectively. While some users mention limitations in customization options, the overall sentiment leans towards Countly being a valuable tool for understanding and optimizing customer interactions. (Source Reviews: [1](https://www.trustradius.com/reviews/countly-2022-07-18-10-05-22), [2](https://www.trustradius.com/reviews/countly-2022-07-25-08-41-14), [3](https://www.trustradius.com/reviews/countly-2022-03-02-11-38-59), [4](https://www.trustradius.com/reviews/countly-2022-02-28-19-32-45), [5](https://www.trustradius.com/reviews/countly-2020-02-14-12-26-16))

### Customer Analytics and Insights
Users consistently praise Countly for its customer analytics and insights capabilities. Reviewers highlight that Countly's customer analytics tools provide valuable insights into customer behavior, allowing for a deeper understanding of user journeys and interactions with online platforms. While some users mention minor issues with customer service response times, the overall sentiment leans towards Countly being a reliable platform for analyzing and optimizing customer experiences. Customers appreciate the ability to track and analyze customer attributes, manage data effectively, and generate detailed reports for informed decision-making. Countly's focus on customer management and performance analytics is seen as a strong asset by users, enabling businesses to tailor their strategies and enhance customer engagement effectively. (Source Reviews: [1](https://www.trustradius.com/reviews/countly-2022-07-25-08-41-14), [2](https://www.trustradius.com/reviews/countly-2022-03-02-11-38-59), [3](https://www.trustradius.com/reviews/countly-2022-07-18-10-05-22), [4](https://www.trustradius.com/reviews/countly-2022-02-28-19-32-45))

### User Behavior Analysis
Reviewers consistently praise Countly for its robust user behavior analysis capabilities. Users find the platform instrumental in understanding user engagement, tracking interactions, and optimizing user journeys. The ability to capture events, analyze behavior, and segment users effectively are highlighted as key strengths of Countly's user behavior analysis features. Additionally, users appreciate the platform's mobile reporting, promotional messaging, and user segmentation functionalities, which further enhance their ability to gain valuable insights into user behavior. (Source Reviews: [1](https://www.trustradius.com/reviews/countly-2022-03-02-11-38-59), [2](https://www.trustradius.com/reviews/countly-2022-07-25-08-41-14), [3](https://www.trustradius.com/reviews/countly-2022-07-18-10-05-22), [4](https://www.trustradius.com/reviews/countly-2022-02-28-19-32-45))

### Open Source Analytics Solutions
Some users appreciate Countly's commitment to open-source analytics solutions, finding it beneficial for tracking customer behavior across various channels. However, there are mixed opinions regarding the platform's open-source analytics capabilities, with some reviewers expressing reservations about its effectiveness in certain areas. Despite this, Countly's open-source approach to analytics remains a notable feature for those seeking a customizable and transparent solution for their data analysis needs. (Source Reviews: [1](https://www.trustradius.com/reviews/countly-2022-03-02-11-38-59), [2](https://www.trustradius.com/reviews/countly-2022-02-28-19-32-45), [3](https://www.trustradius.com/reviews/countly-2020-02-14-12-26-16))

### Product and Sales Page Optimization
Users across various reviews have highlighted Countly's ability to enhance product and sales page optimization. Reviewers have expressed satisfaction with how Countly helps them understand user behavior on their websites, enabling them to identify key interactions and improve the overall user experience. While some users find Countly particularly beneficial for small businesses looking to grasp customer needs and enhance specific product focus, others appreciate its user-friendly interface compared to more complex platforms. However, there are mixed opinions regarding Countly's customization options for those seeking more tailored solutions for their product and sales page optimization needs. (Source Reviews: [1](https://www.trustradius.com/reviews/countly-2022-07-18-10-05-22), [2](https://www.trustradius.com/reviews/countly-2022-03-02-11-38-59), [3](https://www.trustradius.com/reviews/countly-2022-07-25-08-41-14), [4](https://www.trustradius.com/reviews/countly-2022-02-28-19-32-45))

### Mobile and Web Analytics
Opinions on Countly's mobile and web analytics capabilities vary among users. While some users appreciate the platform's ability to track customers across channels and provide valuable insights into user behavior on websites and mobile applications, others express concerns about the accessibility of the web interface and the high cost of the premium version. Countly seems to excel in offering a consolidated space to view data and track key metrics like CTR, CVR, and event-based tracking, making it a valuable tool for those seeking mobile and web analytics solutions. (Source Reviews: [1](https://www.trustradius.com/reviews/countly-2022-02-28-19-32-45), [2](https://www.trustradius.com/reviews/countly-2022-03-02-11-38-59), [3](https://www.trustradius.com/reviews/countly-2020-02-14-12-26-16))

Countly Enterprise Edition

Countly Community Edition

Free

Growth

Piwik is an open source analytics platform that enables users to measure web and mobile apps as well as intranet portals. It protects the privacy of users through advanced privacy features and its approach to data ownership. Piwik offers On-premises and Cloud deployment options.

Available in over 50 languages, it is fully customisable and vendor-independent. Piwik offers over 70 integrations with Content Management Systems, Ecommerce solutions, Forums as well as other mobile and web platforms. Piwik users can access analytics through the Piwik web interface, as well as mobile apps on iOS and Android.

Free download (open source)

Content Optimization Bundle

Growth Bundle

Premium Bundle

Essential

Business

Free 30 day trial

Email Support Subscription

Countly

Product analytics software is used to measure and report how people interact with web and software applications, or other products. Use cases include product training and onboarding, customer feedback collection,  and learning to understand customer retention and churn to guide product development.

Product Analytics

Likelihood to Recommend

Support Rating

Overview - Product analytics platform to understand and enhance customer journeys in web, desktop and mobile applications

Dashboard - Visualise metrics that matter the most to your business

User Profiles - Explore your product analytics data with individual user detail

Crashes - Always be on top of crashes and exceptions in your applications, and resolve them quickly

Funnels - Track step-by-step goal completion rates inside your application

Performance Monitoring - Keep track of your applications' network requests, perform code level profiling

NPS® - Measure your customer experience using Net Promoter® Score (NPS®) surveys

Email Reports - Send analytics, push notifications and crash related recurring reports to recipients you define

Countly is a product analytics solution and innovation enabler that helps organizations track product performance and user journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, it allows organizations to innovate and enhance their products to provide personalized and customized customer experiences, and meet key business and revenue goals. <br><br>Track, measure, and take action - all without leaving Countly.

Countly Enterprise Edition - Feature Overview

Countly Enterprise Edition - feature overview

This video shows some of the most used and sought features of Countly Enterprise Edition for product managers and marketing managers.


 
» What is Countly? «
 
Countly is world's leading open source, enterprise mobile and web analytics & marketing platform.
 
All Countly Features: http://count.ly/product
Pricing Information: http://count.ly/pricing
Developer Documentation: http://resources.count.ly
Latest News: http://blog.count.ly

 
» Subscribe to our mailing list « 

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» Resources « 

Getting started: https://resources.count.ly/docs/getting-started
Countly Academy: http://count.ly/academy
Plugins: http://count.ly/plugins

Student

Countly 2022-02-28 19:32:45

Teacher assistant

Countly 2022-03-02 11:38:59

Google Charts

Mirantis Kubernetes Engine

Yubico YubiKeys

Slack

Skype (discontinued)

MEGA

Ghost

IntelliJ IDEA

WebStorm

PyCharm

LastPass for Business

Atlassian Loom

Microsoft 365 Business Premium

Twilio Authy

Sketch

Auth0

Microsoft Visual Studio Code

Co-Founder/CEO

Countly 2019-01-23 14:19:44

Google Analytics 360 (discontinued)

Google AdMob

Google Ads

Google Ad Manager

Google AdSense

Countly 2022-07-25 08:41:14

WordPress

Canva

Countly 2022-07-18 10:05:22

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Documentation and tutorials

Cloud computing

Web interface

Time to update

Poorly designed

Poor documentation

3rd party

Open source

Mobile applications

Easy to use

Intuitive tool

Good interface

Easy to create

Mobile application

Customer behavior

Access to data

Lot of data

Home

Product Analytics Software

Countly is product analytics and innovation platform that allows teams to measure product performance, customer journeys, and activity across mobile, online, and desktop applications. Countly ensures privacy by design, allowing you to create and improve your products in order to provide personalized and tailored consumer experiences while still meeting critical business and revenue objectives.

Auto-Capture
A more guided set of instructions
A detailed UI

Mobile Reporting
Promotional Messages
User Segmentation

It is great for beginners!
It is simple to use!
It can be integrated with other apps such as Ubuntu.

Mixpanel, Google Analytics, Amplitude Analytics

We use it to check the user behavior in our web page, we wanted to know what where the main interactions of the users and know the flows of the page in an easy way. Learning that we could check and improve everything in our page for a more satisfactory experience.

Analytics
Show customer behavior
Create events

Web interface
Not accesible for some countries
Premium is very expensive

Know user behavior
Profit from knowing the clients
Lost money for the premium version

Adobe PhotoShop, Adobe Dreamweaver, Adobe Creative Cloud Express (formerly Adobe Spark)