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Coupa Expense Management is a travel & expense management platform from Coupa Software in San Mateo, California.Coupa will save each member of your organization time and stressIt is being used across the entire organization. It streamlines and automates our expense reimbursement process while allowing us to have greater control over the process. We can enforce our fiscal policies in a much easier fashion and educate our employees on these policies at the same time through the system. It allows our users to submit/edit/approve reports from pretty much everywhere with the mobile app for iOS and Android.,The system is highly configurable to almost any business need. The mobile app is extremely valuable for an organization that is spread across California and staff that are constantly traveling. The Coupa expense system can integrate with nearly any software tool allowing for the great change management that exists in our organization.,Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important. We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.,10,Our staff have more time to spend teaching rather than worry about where their expense report is at in the process The accounting team spends less time having to fix errors that existed in our old system. We no longer have to manually add user because it is all automated with our HR system. The accounting team can easily review receipts and approve/reject reports. We are going to be better prepared for our annual audits due to our enhanced controls over Expense reporting with Coupa.,Replicon WebExpense,UltiPro, MIP Fund Accounting (formerly Abila MIP), Tableau DesktopCoupa rocks!We are currently using Coupa for employee expenses, and will start using Coupa for invoicing starting July 17th! Coupa Expenses is being used by the organization, and Coupa Invoices will be used by Accounting and the employees who approve invoices. It's great to have expenses and invoicing in the same system.,User-friendly. Fast and efficient. Customer support is awesome!,I wish within the invoice settings it would allow you to code multiple items at a time.,10,Expenses are paid weekly. Invoices come through timely and vendors ultimately get paid on time. We save money when invoices are paid on time.,Concur Invoice, Concur Travel and Expense and Sage Intacct,Concur Invoice, Concur Travel and Expense, Sage IntacctGreat AP Software!Coupa is used across our organization to process invoices and expense reports. It is being used with every department across the entire organization. It addresses our account payable / receivable needs as well as keeping up to date with W-9 and other paperwork.,Invoicing Expense Reports Mileage Reimbursements,Hard to filter through personal expense reports for end user; easier for different credentials types,9,Positive impact is streamlining our processes Positive impact is easy to pull data,,Vidyo, Microsoft Office 365, Adobe Acrobat DC, SlackGood product but challenging usabilityCoupa is used across our entire organization and for all expense purposes.,Track current status of expense reports Quick access to shop online at approved stores Offers an online tour of the tool,The usability is fairly outdated, making it a bit confusing to navigate and find what you need,7,Positive impact, not sure the quantifiable results of use.,Egencia, JIRA Software, Atlassian Confluence
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Coupa Expense Management
6 Ratings
Score 8.9 out of 101
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Coupa Expense Management Reviews

Coupa Expense Management
6 Ratings
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Score 8.9 out of 101

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Paul Wetterholm profile photo
May 01, 2019

Coupa will save each member of your organization time and stress

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used across the entire organization. It streamlines and automates our expense reimbursement process while allowing us to have greater control over the process. We can enforce our fiscal policies in a much easier fashion and educate our employees on these policies at the same time through the system. It allows our users to submit/edit/approve reports from pretty much everywhere with the mobile app for iOS and Android.
  • The system is highly configurable to almost any business need.
  • The mobile app is extremely valuable for an organization that is spread across California and staff that are constantly traveling.
  • The Coupa expense system can integrate with nearly any software tool allowing for the great change management that exists in our organization.
  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Coupa Expense is an amazing tool for any multi-state organization or business that has employees who constantly travel. I would recommend it for pretty much any business in any industry where you are looking to cut down on the time it takes for an expense report to be submitted, approved, and paid. It may not be the best product if you want to continue to waste paper, frustrate your employees by offering reimbursement weeks after they submit, or fail your audit because you are missing necessary approvals or are missing paper receipts.
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Whitley Lovelace profile photo
June 22, 2019

Coupa rocks!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using Coupa for employee expenses, and will start using Coupa for invoicing starting July 17th! Coupa Expenses is being used by the organization, and Coupa Invoices will be used by Accounting and the employees who approve invoices. It's great to have expenses and invoicing in the same system.
  • User-friendly.
  • Fast and efficient.
  • Customer support is awesome!
  • I wish within the invoice settings it would allow you to code multiple items at a time.
Very easy when it comes to expense reports. Everything is user-friendly and flows very smoothly.
Read Whitley Lovelace's full review
No photo available
May 21, 2019

Great AP Software!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Coupa is used across our organization to process invoices and expense reports. It is being used with every department across the entire organization. It addresses our account payable / receivable needs as well as keeping up to date with W-9 and other paperwork.
  • Invoicing
  • Expense Reports
  • Mileage Reimbursements
  • Hard to filter through personal expense reports for end user; easier for different credentials types
Specific scenarios of Coupa being well suited would be it streamlines processes that are used with Accounts Payable / Finance Teams. It makes their processes super simple and gives you great reports. I honestly can't think of any scenarios that are less appropriate.
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April 29, 2019

Good product but challenging usability

Score 7 out of 10
Vetted Review
Verified User
Review Source
Coupa is used across our entire organization and for all expense purposes.
  • Track current status of expense reports
  • Quick access to shop online at approved stores
  • Offers an online tour of the tool
  • The usability is fairly outdated, making it a bit confusing to navigate and find what you need
Good for filing expenses, tracking current status, and setting up new vendors. It's appropriate for all the things it claims to do.
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Coupa Expense Management Scorecard Summary

About Coupa Expense Management

Coupa Expense Management is a travel & expense management platform from Coupa Software in San Mateo, California.

Coupa Expense Management Competitors

Coupa Expense Management Technical Details

Operating Systems: Unspecified
Mobile Application:No