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Coveo Qubit

Coveo Qubit

Overview

What is Coveo Qubit?

Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own…

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Learn from top reviewers

Coveo Qubit for everything in ecomerse

Rating: 8 out of 10
November 15, 2022
IncentivizedVetted ReviewVerified User
We use this application for market monitoring activities, as part of digital commerce activities, it has been of great help to carry out tests and marketing campaigns, which h...
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Victor Ramirez Benitez
Account Manager - Customer Service
Sales Support Team Leader Arg
Cytiva
Coveo Qubit4 years of experience

Qubit - Segmentation, Personalisation and Optimisation

Rating: 8 out of 10
June 22, 2021
IncentivizedVetted ReviewVerified User
Qubit is used within the e-commerce team to serve targeted functionality, segment live visitors and test UI and UX theories. Currently, it is being used widely to improve inte...
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Gideon Caspi
Professional - Marketing
Web Manager
Joe Browns
Coveo Qubit2 years of experience

Qubit - Why we use it and why you should too.

Rating: 10 out of 10
January 7, 2018
IncentivizedVetted ReviewVerified User
Qubit is used by a wide variety of departments within the company and in many different ways. My first experience with Qubit was when I had been tasked to change one of the tr...
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Adam Rooney
Employee - Information Technology
Developer
M and M Direct
Coveo Qubit1 year of experience

Good testing and personalisation platform, not suitable as one-stop-shop

Rating: 7 out of 10
January 2, 2018
IncentivizedVetted ReviewVerified User
Qubit is used to create either A/B tests or personalisation experiences. A/B tests are typically developed by a dedicated person in the Tech team, based on a marketing request...
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Verified user
Director
Coveo Qubit1 year of experience

Powerful optimisation tool

Rating: 8 out of 10
January 1, 2018
IncentivizedVetted ReviewVerified User
We currently use Qubit as a tool within our digital marketing team. With data-driven insights, we create A/B tests for several of our websites, with the main goal usually bein...
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Verified user
Analyst
Coveo Qubit1 year of experience

Qubit: Testing and Optimization Ideal for Nimble Digital Commerce Organizations

Rating: 8 out of 10
December 28, 2017
IncentivizedVetted ReviewVerified User
The Digital Commerce team used Qubit to conduct multiple split tests and targeting campaigns on our website. We used the tool to implement both data driven testing initiatives...
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William Van Fleet
Manager - Marketing
Manager II, Digital Commerce Operations
1-800 CONTACTS
Coveo Qubit1 year of experience

Qubit's not me it's you.

Rating: 3 out of 10
December 27, 2017
IncentivizedVetted ReviewVerified User
Qubit is being used in multiple functions. Our company uses both the Opentag tagging function on the website and also the 'Discovery' function for CRO/UX and feedback collecti...
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Verified user
Analyst
Coveo Qubit2 years of experience

A/B tested content delivery

Rating: 8 out of 10
December 21, 2017
IncentivizedVetted ReviewVerified User
We use qubit on a daily basis both for A/B testing and content delivery. Implementing new functionality in qubit is much faster than asking developers to made some changes (an...
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Art Bukowski
Professional - Research & Development
UX designer // Web Project Manager
WoolOvers
Coveo Qubit1 year of experience

Queue up for Qubit!

Rating: 10 out of 10
December 12, 2017
IncentivizedVetted ReviewVerified User
1. CRO development 2. A/B build and reporting 3. Implementing onsite content / merchandising where we cannot access via our CMS 4. Onsite personalisation experience management...
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Chris Wood
Manager - Marketing
Product Lead & Merchandising Manager
ChemistDirect.co.uk
Coveo Qubit2 years of experience

Qubit - Review of a Happy Customer

Rating: 10 out of 10
December 7, 2017
IncentivizedVetted ReviewVerified User
Currently Qubit is being used primarily by our Digital Product Management team. Our Product Manager is managing the tool as well as our relationship with Qubit. The eCommerce ...
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Verified user
Director
Coveo Qubit2 years of experience

Excellent all rounder

Rating: 8 out of 10
December 6, 2017
IncentivizedVetted ReviewVerified User
We are using Qubit primarily to create experiences and run our A/b and MVT test programme. As well as this, we utilise other products of theirs such as behavioural recommendat...
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Verified user
Employee
Coveo Qubit3 years of experience

Qubit enhances us!

Rating: 10 out of 10
December 6, 2017
IncentivizedVetted ReviewVerified User
It is used by the e-commerce department to improve site UX, A/B split tests and implement new features such as social proofing. It enables us to test things before we commit t...
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Verified user
Manager
Coveo Qubit2 years of experience

Great platform and service to test your ideas and ultimately increase conversion

Rating: 9 out of 10
December 4, 2017
IncentivizedVetted ReviewVerified User
We use Qubit to gather user feedback, analyse user behaviour, form hypothesis and build MVT and A/B tests and finally, monitor the results. The platform is predominately used ...
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Niall Totten
Analyst - Information Technology
UX Manager
Chain Reaction Cycles
Coveo Qubit1 year of experience

Qubit: a great testing and optimization solution for product and marketing teams

Rating: 8 out of 10
November 29, 2017
IncentivizedVetted ReviewVerified User
Qubit is used by few departments: BI, marketing, and product. The whole organization is participating in the process of A/B testing and is feeding into it. We test new feature...
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Verified user
Manager
Coveo Qubit1 year of experience

Qubit - User review

Rating: 8 out of 10
November 23, 2017
IncentivizedVetted ReviewVerified User
We currently use Qubit in the ECommerce department. We use this to A/B test hypothesised theories on our website. We have been able to make solid design and UX based decisions...
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Joe Dingley
Manager - Other
Senior Ecommerce Manager
The Jewel Hut & T.H. Baker
Coveo Qubit2 years of experience
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Awards

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Pricing

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Coveo Qubit

Coveo Qubit

N/A
Unavailable

What is Coveo Qubit?

Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Coveo Qubit?

Coveo Qubit (acquired October 2021) uses rich visitor data to understand different user segments and serve personalized messages to audience segments using JavaScript. It is available on either a managed or self-service model.

Data is collected using Qubit’s own QProtocol data layer, or by integrating the user’s existing model via our API. Quantitative visitor behavioral data is combined with qualitative visitor feedback and ingested data from Qubit users' other systems of record enabling them to identify areas of the site and customer groups to optimize and target with personalization experiences.

Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle.

Users can A/B test any changes to their site using Qubit, and the user interface lets them know what the test results are.

Coveo Qubit Features

  • Supported: Website Personalization Technology
  • Supported: Visitor Analytics and Insights
  • Supported: Business Intelligence
  • Supported: A/B Testing Platform
  • Supported: Tag Management

Coveo Qubit Screenshots

Screenshot of Screenshot of Screenshot of Qubit Pro segments metrics page, showing the key metrics and activity for an audience segment.Screenshot of Segments overview page in Qubit Pro, showing a list of user-created audience segments.Screenshot of Selecting between the different types of experience in Qubit Pro to create a new personalization.Screenshot of Using a Qubit Pro template to create a Visitor Pulse Survey to gather user information.Screenshot of Using Qubit Pro custom mode to create a homepage banner.Screenshot of The overview metrics page in Qubit Pro.Screenshot of Setting the goals and segments for an experience to be tested in Qubit Pro.

Coveo Qubit Videos

Qubit Spring 2016 Product Launch
Qubit Pro Jan 2018 Introduction Video We believe in the power of data to get you closer to your customers. Our technology will help every visitor to discover and spend more with the brands they love. This is where uplift lives.

Coveo Qubit Integrations

Coveo Qubit Competitors

Coveo Qubit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUK, USA, France, Germany, Netherlands, Spain, Italy
Supported LanguagesOur service can process all major languages

Coveo Qubit Downloadables

Frequently Asked Questions

Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. It combines quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization. Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle. Users can A/B test any changes to their site using Qubit, and our user interface lets them know when the necessary sample size, and what the test results are. Qubit also allows users to bring different silos of information together to provide a holistic view of their marketing channels, and understand what action will have the greatest impact on their overall business.

Monetate, Optimizely Web Experimentation, and Sitecore Experience Manager are common alternatives for Coveo Qubit.

Reviewers rate Availability highest, with a score of 9.

The most common users of Coveo Qubit are from Enterprises (1,001+ employees).

Coveo Qubit Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(199)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Qubit is a versatile software platform that is widely used by various departments within organizations to enhance their websites and optimize user experiences. One key use case of Qubit is its ability to facilitate A/B testing, allowing users to create and implement tests to drive conversion rate improvements. With Qubit, marketing teams can quickly make changes to websites without requiring CMS changes or extensive development work. This flexibility enables them to test different designs and content variations in real-time, measure the impact of these changes, and make informed decisions on website optimization.

Another important use case of Qubit is its capability to collect and analyze large quantities of data to drive personalization based on customers' previous website and transactional behavior. By leveraging this data, Qubit empowers organizations to deliver targeted experiences and offers to specific customer segments, enhancing engagement and driving conversions. This level of personalization is seen as a key advantage of Qubit over other A/B testing and personalization software available in the market.

Furthermore, Qubit's attribution tool through OpenTag plays a crucial role in understanding visitor journeys and making informed decisions on marketing spend. It provides valuable insights into how customers interact with the website, helping organizations allocate resources effectively for maximum impact. Additionally, Qubit's frequent upgrades offer new opportunities for increasing conversion rates and improving customer engagement.

Overall, users rely on Qubit for a range of use cases including A/B testing, personalization, data-driven decision making, content delivery, measuring the impact of changes, and understanding customers' preferences and behaviors. Its versatility makes it an essential tool for marketing teams, IT departments, web designers, and customer service professionals looking to optimize user journeys, test hypotheses, implement rapid changes, and ultimately improve overall conversion rates.

Versatile tool: Users have found Qubit to be a versatile tool that allows them to build literally anything, making it a valuable asset for non-technical team members. Multiple reviewers mentioned this.

Excellent account management and customer support: The account management and customer support provided by Qubit were highly praised by users. They mentioned that they had never experienced such good account management before and found the team's support particularly helpful in areas like data preparation for strategic review, growth hacking project management, and A/B testing. Multiple reviewers mentioned this.

Valuable feedback collection: Users highly appreciated the feedback box feature in Qubit as it gathers information on all parts of the business. Feedback is given to relevant departments such as merchandising and product development, leading to the introduction of new products or additional sizes based on customer feedback. Multiple reviewers mentioned this.

Difficult User Interface: Many users have found the user interface of Qubit to be difficult to navigate, making tasks feel clunky and impeding their ability to report on tests effectively.

Lack of Data Visualization Features: A number of users have expressed a desire for more robust data visualization capabilities within Qubit. They suggest that additional features or panels could greatly enhance the overall user experience by providing better insights into their data.

Compatibility Issues with Web Browsers: Some users have reported encountering bugs when using certain web browsers with Qubit. This has caused frustration as it disrupts their workflow and creates obstacles in setting up experiences within the tool.

Reviews

(1-25 of 117)
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Coveo Qubit for everything in ecomerse

Rating: 8 out of 10
Incentivized
November 15, 2022
Likelihood to Recommend
Coveo Qubit is a very helpful platform mainly for organizations that need to provide a solid business model before carrying out any implementation or new functionality. In addition, it is a very good tool to generate changes and show different content to different types of clients, with their personalization and segmentation criteria.It is ideal for simultaneous testing and customization, only one of these activities individually is not recommended.

Qubit - Segmentation, Personalisation and Optimisation

Rating: 8 out of 10
Incentivized
June 22, 2021
GC
Gideon Caspi
Web Manager
Joe Browns (Retail, 51-200 employees)
Vetted Review
Verified User
Coveo Qubit
2 years of experience
View profile
Likelihood to Recommend
Qubit is well suited to a medium size organisation with enough resources to fire tests frequently and act on findings as they become available. An important detail to remember is that final implementation is often quite different to testing, so the ability to then transfer winning variations to your live projects is crucial!

Qubit - Why we use it and why you should too.

Rating: 10 out of 10
Incentivized
January 07, 2018
AR
Adam Rooney
Developer
M and M Direct (Retail, 501-1000 employees)
Vetted Review
Verified User
Coveo Qubit
1 year of experience
View profile
Likelihood to Recommend
For any website that will handle more than a few tracking tags or more than a few hundred users I would say Qubit is a must have. It simplifies so many different parts of bringing in, tracking, keeping and pleasing customers with no down side.

Good testing and personalisation platform, not suitable as one-stop-shop

Rating: 7 out of 10
Incentivized
January 02, 2018
Verified User
Vetted Review
Verified User
Coveo Qubit
1 year of experience
Likelihood to Recommend
Well suited when used by an engineering team to build test or complex personalisation experiences, including with complex segmentation / trigger rules. Not suited to be used as DIY tool by marketers with limited/no technical knowledge. Not suited for server-side testing, including pricing tests. Not suited for complex A/B or MVT tests, due to limited control over test parameters.

Powerful optimisation tool

Rating: 8 out of 10
Incentivized
January 01, 2018
Verified User
Vetted Review
Verified User
Coveo Qubit
1 year of experience
Likelihood to Recommend
Qubit is well-suited for:
  • Website A/B testing,
  • Event tracking
  • Specific analysis of users' on-site behaviour
  • CRO
Qubit is less appropriate for:
  • An overall analytics platform

Qubit: Testing and Optimization Ideal for Nimble Digital Commerce Organizations

Rating: 8 out of 10
Incentivized
December 28, 2017
WV
William Van Fleet
Manager II, Digital Commerce Operations
1-800 CONTACTS (Consumer Goods, 501-1000 employees)
Vetted Review
Verified User
Coveo Qubit
1 year of experience
View profile
Likelihood to Recommend
Qubit seems to be geared toward clients looking for a total solution, including professional services and creative and development resources. I'd definitely recommend Qubit if you lack internal resources to fuel a lot of testing and personalization initiatives. If you lack flexibility in your commerce platform or your analytics solution, Qubit will still be able to meet your needs, but I don't think you'll get the most possible out of the relationship. If you're particularly nimble or not yet committed to an analytics solution, I think Qubit provides a fully featured, premium product backed by a professional, responsive, competent team.

Qubit's not me it's you.

Rating: 3 out of 10
Incentivized
December 27, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
2 years of experience
Likelihood to Recommend
[Well suited] for a site that requires little experimentation aside from occasional A/B testing by non-CRO experts. It would be less suitable for a new website that needed heavy optimisation and required large amounts of data mining from the results and possibly multivariate testing.

Qubit - Review of a Happy Customer

Rating: 10 out of 10
Incentivized
December 07, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
2 years of experience
Likelihood to Recommend
Qubit has been a wonderful partner. They've always maintained open communication, hand-held when we needed it and pushed us to try things we may not have on our own. They are very much an extension of our team and we value their relationship. They're great at providing suggestions as to which tests we should try based on our specific customer.

Excellent all rounder

Rating: 8 out of 10
Incentivized
December 06, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
3 years of experience
Likelihood to Recommend
Qubit are very well suited to developing/implementing testing, data analysis and personalisation. They have extensive knowledge across the business which they obviously draw on when required. Very good service overall, they are focused on helping us achieve our business goals using their technology and do approach us with new opportunities while not being pushy for additional business. Would recommend Qubit for anyone looking for not just a platform to run tests/personalisation but a partner.

Qubit enhances us!

Rating: 10 out of 10
Incentivized
December 06, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
2 years of experience
Likelihood to Recommend
Qubit suits us because we don't have an in-house development team so it enables us to build A/B tests before we spend money making permanent changes with our agency. They push our creative boundaries and support us in offering on brand and out of the box experiences for the likes of Christmas etc.

Qubit: a great testing and optimization solution for product and marketing teams

Rating: 8 out of 10
Incentivized
November 29, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
1 year of experience
Likelihood to Recommend
Qubit is a good solution for a medium or a large size organisation. Ideally, there should be an internal team of experts that can use the platform effectively and have a deep understanding of the A/B testing and UX. I think Qubit may be too complicated for a small company that doesn't have enough resources and the right people on board.

Qubit - User review

Rating: 8 out of 10
Incentivized
November 23, 2017
JD
Joe Dingley
Senior Ecommerce Manager
The Jewel Hut & T.H. Baker (Retail, 201-500 employees)
Vetted Review
Verified User
Coveo Qubit
2 years of experience
View profile
Likelihood to Recommend
If you don't have development resources Qubit can solve some simple problems for you. Similarly if you do, and they are trained on the platform, the possibilities are endless. It may not be appropriate on parts of your website with smaller traffic, as your results may never reach significance.

Qubit - saving development time is a big plus

Rating: 8 out of 10
Incentivized
November 20, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
3 years of experience
Likelihood to Recommend
A/B testing and script management is what it is used for here, and it does a good job. It's not appropriate as a substitute for doing the actual development work and sometimes this can be forgotten by marketing.

Qubit all the way!

Rating: 10 out of 10
Incentivized
November 13, 2017
KJ
Kim Jacob
Omni-Channel Programme Manager, Global
Bally (Apparel & Fashion, 1001-5000 employees)
Vetted Review
Verified User
Coveo Qubit
2 years of experience
View profile
Likelihood to Recommend
Well Suited: Tag management, personalized experiences, segment study, marketing campaigns, seasonal design upgrades, quick corrections on website, industry trends
Not appropriate: Heavy front end changes

A lot of power in a small package

Rating: 8 out of 10
Incentivized
November 08, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
2 years of experience
Likelihood to Recommend
Qubit is definitely a right tool for quickly deploying small tests and updates. One person with the right skillset can implement and manage quite easily a significant amount number of experiences in a short time.

I wouldn't recommend it for long term fixes or pieces of functionality that should be implemented on the back end side. Also, the load time can be an issue in some instances.

Solid tool to monitor and control the user journey

Rating: 7 out of 10
Incentivized
November 06, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
3 years of experience
Likelihood to Recommend
Qubit is good for holistic website testing and helps to give a company an overall view of what users are doing on your website. The team at Qubit is happy to help with implementation and other issues that arise when you need to use their service. They can help to drive your testing schedule.

Great technology and a great team!

Rating: 10 out of 10
November 01, 2017
ML
Matthew Lawrence
Digital Marketing Manager
HSS Hire (Business Supplies and Equipment, 1001-5000 employees)
Vetted Review
Verified User
Coveo Qubit
2 years of experience
Likelihood to Recommend
I would highly recommend Qubit to organisations looking for a powerful but intuitive tool for conversion rate optimisation.

Qubit review

Rating: 8 out of 10
Incentivized
October 17, 2017
Verified User
Vetted Review
Verified User
Likelihood to Recommend
Qubit is very important for websites with a lot of traffic, it simplifies meeting your customer's desires.

Qubit Review

Rating: 9 out of 10
Incentivized
September 12, 2017
MS
Marianna Satanas
Vice President Ecommerce
alice + olivia (Apparel & Fashion, 201-500 employees)
Vetted Review
Verified User
Coveo Qubit
6 years of experience
View profile
Likelihood to Recommend
Qubit has a great team that advises with new tests we can do. They come to our offices and we have a a strategy meeting to see how we can improve the business. They are good at giving examples of success with other vendors and why we should do the same test. I have seen businesses use Qubit as a CMS which it isn't; I feel that they need to encourage their clients to get their development team to implement the test rather than just have it live on in Qubit.

Great for personalisation & testing

Rating: 9 out of 10
Incentivized
September 01, 2017
Verified User
Vetted Review
Verified User
Coveo Qubit
2 years of experience
Likelihood to Recommend
Qubit is well suited for companies who need to provide a strong business case before implementing any new functionality / changes to their website.
It is also great for making in-day changes and showing different content to different types of customers

I wouldn't recommend it if you wanted to do only testing or only personalisation - it works best and is most cost effective when doing both together
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