Coveo Qubit

Coveo Qubit

Score 7.3 out of 10
Coveo Qubit

Overview

What is Coveo Qubit?

Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own...
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Recent Reviews

Qubit enhances us!

10 out of 10
December 06, 2017
It is used by the e-commerce department to improve site UX, A/B split tests and implement new features such as social proofing. It enables …
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Verified User
Manager
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Awards

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Pricing

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Coveo Qubit

Coveo Qubit

N/A
Unavailable

What is Coveo Qubit?

Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Coveo Qubit?

Coveo Qubit (acquired October 2021) uses rich visitor data to understand different user segments and serve personalized messages to audience segments using JavaScript. It is available on either a managed or self-service model.

Data is collected using Qubit’s own QProtocol data layer, or by integrating the user’s existing model via our API. Quantitative visitor behavioral data is combined with qualitative visitor feedback and ingested data from Qubit users' other systems of record enabling them to identify areas of the site and customer groups to optimize and target with personalization experiences.

Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle.

Users can A/B test any changes to their site using Qubit, and the user interface lets them know what the test results are.

Coveo Qubit Features

  • Supported: Website Personalization Technology
  • Supported: Visitor Analytics and Insights
  • Supported: Business Intelligence
  • Supported: A/B Testing Platform
  • Supported: Tag Management

Coveo Qubit Screenshots

Screenshot of Screenshot of Screenshot of Qubit Pro segments metrics page, showing the key metrics and activity for an audience segment.Screenshot of Segments overview page in Qubit Pro, showing a list of user-created audience segments.Screenshot of Selecting between the different types of experience in Qubit Pro to create a new personalization.Screenshot of Using a Qubit Pro template to create a Visitor Pulse Survey to gather user information.Screenshot of Using Qubit Pro custom mode to create a homepage banner.Screenshot of The overview metrics page in Qubit Pro.Screenshot of Setting the goals and segments for an experience to be tested in Qubit Pro.

Coveo Qubit Videos

Qubit Spring 2016 Product Launch
Qubit Pro Jan 2018 Introduction Video We believe in the power of data to get you closer to your customers. Our technology will help every visitor to discover and spend more with the brands they love. This is where uplift lives.

Coveo Qubit Integrations

Coveo Qubit Competitors

Coveo Qubit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUK, USA, France, Germany, Netherlands, Spain, Italy
Supported LanguagesOur service can process all major languages

Coveo Qubit Downloadables

Frequently Asked Questions

Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. It combines quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization. Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle. Users can A/B test any changes to their site using Qubit, and our user interface lets them know when the necessary sample size, and what the test results are. Qubit also allows users to bring different silos of information together to provide a holistic view of their marketing channels, and understand what action will have the greatest impact on their overall business.

Monetate, Optimizely Web Experimentation, and Sitecore Experience Manager are common alternatives for Coveo Qubit.

Reviewers rate Availability highest, with a score of 9.

The most common users of Coveo Qubit are from Enterprises (1,001+ employees).

Coveo Qubit Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

 (199)

Attribute Ratings

Reviews

(1-17 of 17)
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June 22, 2021

Qubit - Segmentation, Personalisation and Optimisation

Gideon Caspi | TrustRadius Reviewer
Gideon Caspi
Web Manager
Joe Browns (Retail, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Usability
8
Very simple user interface, built on top of advanced functionality, makes the platform easy to use. The team at Qubit are also very open to feedback and introduce new and useful features fairly often. On the reporting side, the inbuilt dashboard reports are good for a top-level view of test results, and Qubit have made a lot of their output data available should you wish to run your own analysis.
January 02, 2018

Good testing and personalisation platform, not suitable as one-stop-shop

Verified User
Director in Marketing
Retail Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Usability
7
Overall, the interface is quite simple to use for marketers and developers alike to configure basic experiences.
However, more complex experiences - especially when using segments and exclusions between different experiences - are much harder to configure and require to use workarounds.
Documentation and self-help is also very limited, making it hard to understand how to use advanced features.
December 06, 2017

Excellent all rounder

Verified User
Employee in Marketing
Retail Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Usability
8
Overall, pretty intuitive. Some new functionality can tend to appear which can throw you off if you miss the email announcements but not to hard to get to grips with quickly.
The documentation is a particular help, especially when training others internally. The segment builder is particularly good; simply choose what you need & when. Very quick & simple to use.
November 29, 2017

Qubit: a great testing and optimization solution for product and marketing teams

Verified User
Manager in Product Management
Computer Games Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Usability
8
In general Qubit is a user friendly tool that was built taking into consideration fundamental principles of good UX and UI. For example the navigation is really thought through and makes perfect sense. On the other hand there are some features that could be improved, e.g. a user cannot switch between visual and custom implementation of the experiences which can cause a massive headache. Also the visual mode can be sometimes confusing (the layers cannot be ordered making some elements not visible and in the result the whole test needs to be built again).

It's worth to mention that Qubit is not more confusing than any other A/B testing tool and after a few hours anyone should be able to use it effectively.
November 13, 2017

Qubit all the way!

Kim Jacob | TrustRadius Reviewer
Kim Jacob
Omni-Channel Programme Manager, Global
Bally (Apparel & Fashion, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Usability
8
Overall navigation on Qubit is very user friendly and requires a minimal training to be up and running. Be it reviewing existing experiences or setting up new experiences, the process is pretty simple for business user. Add some basic development skills to your kitty, you can do magic with Qubit and make your website do wonders!
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