Coveo Relevance Cloud

Coveo Relevance Cloud

About TrustRadius Scoring
Score 7.3 out of 100
Coveo Relevance Cloud

Overview

Recent Reviews

Does its job, but is lacking

8 out of 10
June 14, 2019
Coveo is currently implemented within our company's ecosystem, which is a portal where employees can read about current company news, …
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Reviewer Pros & Cons

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Pricing

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Base

$600

Cloud
per month

Pro

$1,320

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.coveo.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $600 per month

Features Scorecard

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Product Details

What is Coveo Relevance Cloud?

Coveo is a cloud-based relevance platform. Coveo is an intelligence layer that injects relevance into digital experiences, with applied AI-driven solutions spanning intelligent search through to solutions for eCommerce, Service, and Workplace.

Coveo boasts more than 1,500 successful implementations around the world, with clients including Tableau, Dell, Palo Alto, Xero, and Motorola Solutions. Coveo is supported by a network of accredited global partners, integrators and alliances, including Salesforce, ServiceNow, Sitecore, Accenture, Deloitte, and Ernst & Young.

Coveo Relevance Platform is a trademark of Coveo Solutions, Inc.

Coveo Relevance Cloud Features

  • Supported: Website - AI powered Intelligent Search, Recommendations, Personalization, and user analytics
  • Supported: Service and Support - Self Service (community, in-product support, chatbots), Agent Enablement, ticket deflection
  • Supported: Workplace - Company Intranet, Employee Self Service, Internal Help Desk, Line-of-business intelligence
  • Supported: Commerce - Deliver intuitive search, relevant recommendations, and behavior-based personalization with AI on tap for every part of the shopper journey.

Coveo Relevance Cloud Video

A million people. A million experiences. People interact with your business digitally, because they want to learn, buy, watch, fix or connect. They expect relevant digital experiences because that is the new normal. Coveo uses AI to personalize millions of digital experienc...
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Coveo Relevance Cloud Integrations

Coveo Relevance Cloud Competitors

Coveo Relevance Cloud Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Coveo Relevance Cloud?

Coveo is an enterprise search technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.

How much does Coveo Relevance Cloud cost?

Coveo Relevance Cloud starts at $600.

Who uses Coveo Relevance Cloud?

The most common users of Coveo Relevance Cloud are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (11)

Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Michael Cizmar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In general, search and findability isn't the first thing when thinking of Salesforce. We have used Coveo Relevancy Cloud to build Customer Community for clients and integrated it into Knowledge Center Support. The platform performs as expected giving the end-user highly relevant personalized content depending on where we decide to show the results. Internally, we have used it as a platform to build customized applications. The developer toolset is solid and ever-expanding allowing us, as an ISV, to focus on the core functionality of the product we are building instead of worrying about the back-end platform.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Coveo is currently implemented within our company's ecosystem, which is a portal where employees can read about current company news, recent events, and access a number of tools provided for our day-to-day work. Many files are saved onto this portal, and employees can search within the portal to find what they need. This is where we use Coveo - they are our primary search engines within this portal. They help dig through our massive database of files.
Rondel Ward | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We implemented Coveo facets and index capabilities for several web based applications that we built for our clients in Sitecore CMS. We primarily use this product to support search pages which can find and filter content in Sitecore and display results in a customized way.
This product is used by a few of our clients across widely different verticals. Our application developers use the product most heavily.
Lauren Jones, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Coveo was used at my previous organization as its enterprise search platform and customer facing search. My program focus was on internal search, where we leveraged Coveo to index disparate data sources across the enterprise to allow users one central place to search for information. We were able to embed Coveo into multiple systems so the search experience was consistent across these applications.