TrustRadius Insights
Users of Coviu have found it to be a secure and reliable platform for conducting telehealth sessions. The platform's features have …
Starting at $30 Per user, per month
View PricingOverview
What is Coviu?
Coviu’s mission is to make telehealth business as usual for patients and providers through an effortless software experience, through world-class support, and through validated clinical tools. The vendor says its software is secure, intuitive, easily-accessible, high-quality, reliable, and pro-integration. Coviu…
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Get StartedPricing
Starter Plan
$30
Cloud
Per user, per month
Professional Plan
$54
Cloud
Per user, per month
Clinic Plan
$78
Cloud
Per user, per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.coviu.com/en-us/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Telehealth demo for coviu for clients
YouTube
Product Details
- About
- Competitors
- Tech Details
- Downloadables
What is Coviu?
Coviu’s mission is to make telehealth business as usual for patients and providers through an effortless software experience, through world-class support, and through validated clinical tools. The vendor says its software is secure, intuitive, easily-accessible, high-quality, reliable, and pro-integration. Coviu is a spin-out of the CSIRO and built in Australia.
The company says its vision is to ensure every patient has access to the best minds and tools in healthcare regardless of location.
Coviu offers a video consultation platform to help healthcare businesses evolve in the increasingly digital healthcare environment.
Coviu brings the necessary workflows and tools into an online video call while satisfying regulatory requirements around security and privacy.
Coviu is now enabling the inclusion of artificial intelligence into the video call to help clinicians become more efficient, reduce their risk, and become even smarter.
Coviu Features
- Supported: Click-and-go video calling
- Supported: Virtual waiting room
- Supported: Share photos, images and pdf files
- Supported: Interactive whiteboard
- Supported: Screenshare
- Supported: Scheduling Tool
- Supported: Call Transfer
- Supported: Bandwidth adaptation of call quality
- Supported: Fast connection setup
- Supported: Unlimited minutes
- Supported: Consent form for clients
- Supported: File transfer
- Supported: Online text chat support
- Supported: Support via chat and email
- Supported: Secure cloud hosting
- Supported: End-to-end call encryption
- Supported: No patient data stored
- Supported: Payment gateway integration (Stripe)
- Supported: Interactive annotation of shared resources
- Supported: Medical and document camera sharing
- Supported: Document snapshot and saving
- Supported: Custom branding of consultation rooms
- Supported: iOS & Android & Desktop
- Supported: Browser notifications
- Supported: In-Call payment
- Supported: Pre-Call payment
- Supported: Custom patient intake form
- Supported: Call exit questionnaires
- Supported: Audio Recordings
Coviu Screenshots
Coviu Video
Coviu is Australia’s leading telehealth solution, powering simple, secure and feature-rich video consultations for healthcare professionals.
Coviu Competitors
- Skype
- Zoom
- GoTo Meeting
- Skype for Business, now part of Microsoft Teams
- doxy.me
- Cisco WebEx Teams (formerly Cisco Spark)
Coviu Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Global coverage |
| Supported Languages | English, German, Chinese, Estonian, French |
Coviu Downloadables
Coviu Customer Size Distribution
| Consumers | 50% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 0% |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Coviu have found it to be a secure and reliable platform for conducting telehealth sessions. The platform's features have garnered praise from satisfied users who appreciate its ease of use and comprehensive functionality. Coviu has proved particularly beneficial for speech therapy practices, allowing them to continue assessments and appointments with families during lockdowns. Additionally, users have commended Coviu's quick learning curve, making it effortless to master the platform. The outstanding customer service provided by Coviu has also been highly appreciated, as they offer support to users during the transition to telehealth.
Coviu's professional branding aligns well with the type of business conducted by users, further enhancing their professional image. Clients have found Coviu easy to navigate after receiving an introductory email that includes equipment checks and instructions. One notable advantage is that clients do not need to download any additional software, demonstrating the platform's flexibility and accessibility. Professionals, such as physiotherapists, are empowered to provide a quality telehealth service using Coviu. The platform enables them to conduct assessments and treatments remotely while empowering clients to treat themselves based on the guidance provided. Users repeatedly recommend Coviu to colleagues due to their positive experiences and satisfaction with its performance.
Coviu has proven particularly useful for clients seeking a user-friendly and secure telehealth solution compared to other similar software programs. Users from various fields have found it instrumental in transitioning their services, such as executive coaching and physiotherapy, smoothly to a telehealth model. Coviu provides stability, ease of use, and comprehensive features that enhance the quality of telehealth services provided by users. Patients have also found Coviu easy to use and appreciate its interactive components during video sessions. It has become a valuable tool for maintaining contact with clients during COVID-19 lockdowns or for those unable to attend face-to-face sessions. Overall, Coviu's professional and confidential solution has gained recognition among users as an effective platform for conducting telehealth video sessions.
Easy to Use: Many users have praised Coviu for its user-friendly interface and ease of use. They appreciate that the platform is intuitive and simple to navigate, making it accessible even for those who are not tech-savvy. Some users specifically mentioned that as sole traders, having a tool that is easy to use is important.
Helpful Support Team: Users have expressed their gratitude towards the support team at Coviu. They found the team to be very helpful during the setup process, spending a significant amount of time explaining the software and ensuring a smooth onboarding experience. This level of customer support has been highly appreciated by many reviewers.
User-Friendly Features: The invoicing, bulk billing, fax, and calendar appointment features of Coviu have received positive feedback from users. They find these features to be very user-friendly and intuitive, making it convenient for them to manage various aspects of their telehealth consultations efficiently.
Data Access and Privacy Concerns: Several users have expressed concern about the access Coviu has to their online data and have questioned how that data might be used. These concerns highlight the need for greater transparency and reassurance regarding data privacy practices.
Integration Difficulties with Other Software: A significant number of reviewers have mentioned difficulties in integrating Coviu with various software applications such as Zed med, translator, e-scripts, and labs. This lack of seamless integration can hinder workflow efficiency for users who rely on multiple software tools.
Challenges with Screen Sharing: Many users have reported challenges when it comes to keeping everything in view while sharing the screen during Coviu sessions. This limitation may affect the effectiveness of collaborative work or visual presentations within the platform.