Name: Coviu | Video Telehealth
Uploaded: 2020-12-15T05:39:19.000Z
Duration: 1 min 59 s
Description: Coviu is Australia’s leading telehealth solution, powering simple, secure and feature-rich video consultations for healthcare professionals.

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Development

Higher Education

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Financial Close

Loan Origination

Finance and Accounting

Applicant Tracking

Contractor Management

Corporate Learning Management

Corporate Wellness

Employee Engagement

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Archiving

Block Storage

Cloud Storage

Data Center Outsourcing (Europe)

Database Management

Database Performance Monitoring

Edge Computing

Email Encryption

Event Monitoring

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Hosting

Master Data Management (MDM)

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

Non-Relational Databases

Observability

Runtime Application Self-Protection

Voice Recognition

Web Application Firewalls

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Email Marketing

Influencer Marketing

Local Marketing

Marketing Automation

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Interactive Whiteboard

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

eCommerce

Sales

API Security

File Integrity Monitoring

Insider Risk Management

Security

3D Modeling

Agriculture

Assisted Living

Chiropractic

Computer-Aided Design (CAD)

ID Card

Insurance Underwriting and Rating

Jail Management

Moving Software

Vertical-Specific

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### Client Engagement Tools
Opinions on Coviu's client engagement tools are varied among users. While some appreciate the ease of use and integration with clinical software systems, others have encountered occasional connectivity issues, often attributed to internet strength. The platform's features like screen sharing and downloadable documents on the patient end are well-received, but some users have expressed a desire for improvements such as better connectivity and the ability to schedule appointments more efficiently. Despite these mixed reviews, Coviu's client engagement tools seem to offer a range of functionalities that cater to different user preferences and needs.

### User Interface and Accessibility
Users appreciate Coviu's intuitive interface, praising its user-friendly design and the ease of screen sharing capabilities. The ability to annotate in real-time and share documents enhances the overall user experience. However, some users express a desire for additional features such as green screens and more background options to further customize their sessions. Despite these minor drawbacks, Coviu's interface remains a valuable tool for therapists and patients alike, offering a simple and effective platform for online consultations.

### Collaboration and Sharing Features
Users appreciate Coviu's intuitive interface and the ability to easily share and collaborate on documents. The whiteboard feature is particularly well-received for its functionality, although some users express a desire for additional customization options such as more color choices for pens. Despite minor suggestions for improvement, the general consensus is that Coviu's collaboration and sharing features greatly enhance the overall user experience and facilitate effective communication between clinicians and patients.

### Telehealth Services
Users consistently praise Coviu's telehealth services for their ease of use and security features. The platform's ability to facilitate online assessments and therapy sessions has been highly valued by practitioners in various healthcare fields. Many users appreciate the platform's user-friendly interface, high video quality, and the range of tools available for exercise prescription and progress monitoring. Additionally, Coviu's compliance with privacy laws and its secure data handling have garnered positive feedback from users, particularly those working in mental health services. Despite occasional challenges with internet connectivity, users generally find Coviu to be a reliable and effective telehealth solution for their clinical practice needs.

### Clinical and Health Assessments
Users consistently praise Coviu's streamlined approach to clinical assessments and health services. The platform's integration of Pearson assessments for online sessions has been well-received by families, who appreciate the ease of navigation without the need for additional software downloads. Additionally, healthcare professionals have found Coviu's telehealth platform to be effective in conducting thorough assessments and treatments, such as the McKenzie method of physiotherapy. The simplicity of use and integration with existing clinical software systems, along with features like the whiteboard functionality, have contributed to a positive user experience. Switching to Coviu was motivated by cost-effectiveness and the platform's ability to eliminate the need for clients to download additional software, enhancing the overall efficiency of clinical assessments.

Users of Coviu have found it to be a secure and reliable platform for conducting telehealth sessions. The platform's features have garnered praise from satisfied users who appreciate its ease of use and comprehensive functionality. Coviu has proved particularly beneficial for speech therapy practices, allowing them to continue assessments and appointments with families during lockdowns. Additionally, users have commended Coviu's quick learning curve, making it effortless to master the platform. The outstanding customer service provided by Coviu has also been highly appreciated, as they offer support to users during the transition to telehealth. 

Coviu's professional branding aligns well with the type of business conducted by users, further enhancing their professional image. Clients have found Coviu easy to navigate after receiving an introductory email that includes equipment checks and instructions. One notable advantage is that clients do not need to download any additional software, demonstrating the platform's flexibility and accessibility. Professionals, such as physiotherapists, are empowered to provide a quality telehealth service using Coviu. The platform enables them to conduct assessments and treatments remotely while empowering clients to treat themselves based on the guidance provided. Users repeatedly recommend Coviu to colleagues due to their positive experiences and satisfaction with its performance.

Coviu has proven particularly useful for clients seeking a user-friendly and secure telehealth solution compared to other similar software programs. Users from various fields have found it instrumental in transitioning their services, such as executive coaching and physiotherapy, smoothly to a telehealth model. Coviu provides stability, ease of use, and comprehensive features that enhance the quality of telehealth services provided by users. Patients have also found Coviu easy to use and appreciate its interactive components during video sessions. It has become a valuable tool for maintaining contact with clients during COVID-19 lockdowns or for those unable to attend face-to-face sessions. Overall, Coviu's professional and confidential solution has gained recognition among users as an effective platform for conducting telehealth video sessions.

Easy to Use: Many users have praised Coviu for its user-friendly interface and ease of use. They appreciate that the platform is intuitive and simple to navigate, making it accessible even for those who are not tech-savvy. Some users specifically mentioned that as sole traders, having a tool that is easy to use is important.

Helpful Support Team: Users have expressed their gratitude towards the support team at Coviu. They found the team to be very helpful during the setup process, spending a significant amount of time explaining the software and ensuring a smooth onboarding experience. This level of customer support has been highly appreciated by many reviewers.

User-Friendly Features: The invoicing, bulk billing, fax, and calendar appointment features of Coviu have received positive feedback from users. They find these features to be very user-friendly and intuitive, making it convenient for them to manage various aspects of their telehealth consultations efficiently.

Data Access and Privacy Concerns: Several users have expressed concern about the access Coviu has to their online data and have questioned how that data might be used. These concerns highlight the need for greater transparency and reassurance regarding data privacy practices.

Integration Difficulties with Other Software: A significant number of reviewers have mentioned difficulties in integrating Coviu with various software applications such as Zed med, translator, e-scripts, and labs. This lack of seamless integration can hinder workflow efficiency for users who rely on multiple software tools.

Challenges with Screen Sharing: Many users have reported challenges when it comes to keeping everything in view while sharing the screen during Coviu sessions. This limitation may affect the effectiveness of collaborative work or visual presentations within the platform.

Starter Plan

Clinic Plan

Professional Plan

Essential Plan

SimplePractice

Power Diary is a Health Care Practice Management application for physiotherapy providers from the company of the same name in Ballarat.

Just Me

Light

Medium

Large

Plus

Power Diary

Coviu

Telemedicine is medical advice, diagnosis, or clinical healthcare administered remotely via web conferencing or telecommunications technology, usually when a patient seeking medical attention is unable to appear in person or when it is not necessary or inconveniencing to do so. Additionally, it may offer features specific to the exchange such as security measures, integration with medical software, time tracking or bill-for-time, and a rules engine for judging insurance eligibility.

Telemedicine

Telehealth demo for coviu for clients

Coviu for Medical Imaging qwith DICOM images

Coviu is Australia’s leading telehealth solution, powering simple, secure and feature-rich video consultations for healthcare professionals.

Coviu | Video Telehealth

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What is Coviu?