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cPanel

cPanel

Overview

What is cPanel?

cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.

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Recent Reviews

TrustRadius Insights

Users of this product have found it to be extremely versatile and useful in a variety of scenarios. One key use case is for hosting …
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Easy to use and support

10 out of 10
January 17, 2020
Incentivized
We use cPanel as a web hosting control panel. We offer it to our clients to help manage their websites easier. I also personally use it to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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cPanel Solo

$15.99

Cloud
per month for 1 account

Admin

$24.99

Cloud
per month up to 5 accounts

Pro

$35.99

Cloud
per month up to 30 accounts

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://cpanel.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15.99 per month
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Product Details

What is cPanel?

cPanel Competitors

cPanel Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsAlmaLinux OS, Ubunto, CentOS, CloudLinux
Mobile ApplicationNo

Frequently Asked Questions

cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.

cPanel starts at $15.99.

Plesk are common alternatives for cPanel.

Reviewers rate Support Rating highest, with a score of 8.3.

The most common users of cPanel are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of this product have found it to be extremely versatile and useful in a variety of scenarios. One key use case is for hosting websites, whether it's customer sites or their own personal sites. With this product, users can easily set up and manage their hosting environment using cPanel. They have full control over their litespeed hosting server, allowing them to manage instances of WordPress, emails, DNS, and databases with ease.

Another common use case is for managing shared hosting environments. Users rely on cPanel to handle the backend administration tasks for both their own projects and their clients' projects. It provides a centralized location for managing websites, email accounts, domain landing pages, and more. The user-friendly interface of cPanel makes it simple to navigate and find the desired function quickly.

In addition, cPanel has become the go-to solution for hosting WordPress sites due to its seamless one-click installation process. Users can quickly set up and deploy their WordPress sites without any hassle or technical expertise. It simplifies the administration of these sites and ensures smooth performance.

Furthermore, cPanel plays a crucial role in managing the backbone infrastructure of larger networks. For instance, it is used by a network of over 1500 Tripawds Member Blogs to handle file hierarchy, database functionality, domain management, and email deliverability. This demonstrates the scalability and reliability of cPanel for managing complex hosting environments.

Overall, cPanel is widely adopted as the standard software for managing web servers due to its efficiency in administering various aspects like databases, FTP users, files, domains, and more. It provides users with a comprehensive set of tools to support client websites in areas such as brochure site management or hosting services for content management systems like Joomla and Mautic. Whether it's hosting customer sites or managing multiple domains within a portfolio, cPanel serves as an essential tool for web administrators worldwide.

Advantageous Integration with Various Software: Users find the integration with various software like Softaculous to be advantageous, as it allows for easy creation of new instances of WordPress and email management for domains. Multiple reviewers have stated that this integration has made their website and email management tasks much more efficient.

Highly Appreciated DNS Changes and Server Access: The ability to make DNS changes, view website errors, and access and modify databases and files on the hosting server is highly appreciated by users. Several users have mentioned how this feature has allowed them to easily troubleshoot issues and customize their websites according to their needs.

Top-Notch Email Hosting: Users find the email hosting provided by cPanel to be top-notch. Many reviewers have expressed satisfaction with the reliability, security, and user-friendly interface of cPanel's email hosting service.

Outdated Interface: Several users have found the interface of the software to be outdated and in need of an update. They feel that a modernized interface would greatly enhance their user experience.

Difficult Navigation: Some reviewers have mentioned that the interface can be difficult to navigate, especially for less technical individuals. They believe that improving the navigation system would make it easier for all users to find and access the desired features.

Lack of Help and Tutorials: A number of users expressed a desire for more built-in help or tutorials to assist new users in learning the software. They feel that having comprehensive resources readily available within the software would facilitate the onboarding process and reduce frustration.

Based on user reviews, users commonly recommend the following for Cpanel:

  • Use Cpanel for easy server management. Users highly recommend Cpanel as a tool for managing servers and websites. It is considered user-friendly and easy to use, making it a great choice for simplifying server hosting and management, especially for those who are new to website making and hosting.

  • Optimize security and stability. Users suggest running Cpanel on a private server to enhance security and stability. They also advise installing additional security layers such as a firewall and Cxs to avoid potential attacks. It is recommended to fully understand how each option in Cpanel works before using it and to create a test environment before going live.

  • Benefit from email management and domain-specific email creation. Users find Cpanel to be a useful tool for email management and creating domain-specific emails. They appreciate its features for handling email accounts efficiently within Linux-based web hosting environments.

It is important to note that while many users highly recommend using Cpanel for its ease of use, server management capabilities, and email functionality, a few users do not recommend using it due to personal preferences or frustrations with certain aspects of the interface.

Attribute Ratings

Reviews

(1-14 of 14)
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Josh Collier, Website Designer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It integrates with many software like Softaculous to easily spin up a new instance of WordPress.
  • It allows me to make emails for the domain and use the server to send and receive email.
  • It allows me to make all dns changes needed in case I am not using Cloudflare CDN.
  • It allows me to see errors that have happened on a website.
  • It allows me to look at the databases and make changes.
  • It also allows me to look and change all files on the hosting server.
  • Mainly the actual interface doesn't seem to have been updated in quite a while at least the standard one.
  • They moved to cPanel licenses per new cPanel account on the server where it was unlimited so it got quite a bit more expensive.
  • It can be quite complex so there can be a large learning curve so maybe more built in help for newbies.
April 02, 2021

Web Hosters Relax!

Matthew Ingram | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Email hosting is top notch.
  • Website hosting is very flexible and secure.
  • Not a big fan of Exim but it does work well.
  • I wish it could backup directly to S3 instead of a folder that is then uploaded to S3.
Score 8 out of 10
Vetted Review
Verified User
  • The dashboard is very intuitive. Even beginners can figure out how to do things without very much help.
  • The online community is very helpful and the online documentation makes administering any tasks a lot easier.
  • User creation and administration for FTP access is also very simple.
  • If errors occur, the statistics in the logs are sometimes difficult to decipher.
  • The licensing costs are a bit high and could be more reasonable for the usage we need it for.
  • The dashboard doesn't look right when looking at it on a small screen like a phone or tablet. It would be nice to be able to dynamically hide are of the screen that you don't want to see.
September 22, 2020

My cPanel Review

Ryan Connolly | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Allows modules to extend functionality
  • Provides lots of server management options
  • Displays server statistics
  • Design could use an update
  • User Experience could use lots of improvement
  • Needs to be easier for less technical people to use
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • cPanel makes it easy to update PHP versions on my website.
  • cPanel makes it easy to manage my email accounts. I can easily change my storage quota, password, get IMAP settings and more.
  • The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.
.Kim Murphy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
  • cPanel nicely organizes functions into categories on its main first screen for easy location.
  • cPanel works nativity with WHM (Web Host Manager) to easily create new web hosting accounts.
  • cPanel integrates well with common website technologies like WordPress, Joomla, or Magento.
  • cPanel does not have a standard automatic backup solution. This is the one thing most web hosting end users need.
  • cPanel's email interfaces are not as modern as Outlook or Gmail.
  • cPanel domain/DNS functions can be a bit confusing.
Justin Roodman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Database management. Easily create and edit databases and users with a simple interface. You can make edits to the content using phpMyAdmin which is also a very powerful tool.
  • File management. Create FTP user accounts and restrict access to specific folders. There is also a file manager app which provides a graphical interface with a folder system that is very similar to how the file manager on Windows works.
  • Domain control. Point domains to specific directories and add addon domains or subdomains. Implement SSL with an advanced module or using a wizard.
  • There is a ton of features to learn in cPanel, some you may never use. The learning curve for cPanel is not small, even if you're using just a few features.
  • Hand in hand with the larger learning curve, cPanel features are not always intuitive for use. New users may spend a bit of time looking up tutorials on how to use specific modules. The upside is that there are many helpful resources on the web.
  • Ruby is not installed on the system by default. This isn't a problem for us since we use the PHP framework, but it's worth noting for Ruby devs.
Fedor Paretsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Centralized service: cPanel has *a lot* of support out of the box for providing a comprehensive list of self-hosted services, like email, files, etc.
  • Easy setup: The process of setting up service like this was super easy, the documentation is well-written, and there is lots of support through forums and tutorials.
  • Pricing: Having a centralized service like this allows for being charged a fee monthly for the entire package, rather than per-user fees like hosting competitors.
  • The interface isn't the best. It's a bit outdated and hard to get around. At times, there are lots of settings and options in one place, that can make interface quite cluttered.
  • For servers, the pricing can be quite high, and become out of the range for smaller companies and early-stage companies.
  • Learning how to use to the admin settings and interface can be quite tough, this is where the interface could use the most improvement. The documentation and tutorials for these features don't really help much, either.
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