Pros and Cons of CrashPlan 2025

Q: What are CrashPlan's top competitors?

Druva Security Cloud , Carbonite Safe , and Commvault Cloud powered by Metallic AI are common alternatives for CrashPlan.

Overview

What is CrashPlan?

CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

Learn from top reviewers

CrashPlan for the WIN

Rating: 6 out of 10

April 16, 2025

IncentivizedVetted ReviewVerified User

I use CrashPlan for workstations and server file backups at many of my clients. It solves the issues of lost files and gives peace of mind that files are backed up with a good...

Matthew Dunn

Administrator - Information Technology

Consultant

Silverback Networks Inc.

5 years of experience

Code42 CrashPlan is all Plan and no Crash!

Rating: 8 out of 10

December 17, 2024

Vetted ReviewVerified User

We currently use CrashPlan on our Marketing server which has files going back 17 years. Using CrashPlan we are able to be safe knowing that our files are backed up and that we...

Mike Goularte

Administrator - Information Technology

System Administrator

Briarpatch Food Coop

7 years of experience

CrashPlan ticks a lot of the boxes but support lets it down.

Rating: 7 out of 10

July 3, 2022

Vetted ReviewVerified User

I use CrashPlan as a budget point solution for small businesses and SOHO clients. This is predominantly to provide backup of critical data for individuals, families, or small ...

David Jones

Director - Corporate

Consultant

D & F IT Consultancy Pty Ltd

8 years of experience

CrashPlan delivers piece of mind and speedy recovery

Rating: 10 out of 10

March 29, 2022

IncentivizedVetted ReviewVerified User

We use CrashPlan as a secondary cloud backup in addition to another on-prem Backup solution for a satellite office where a Digital Asset Management Server resides. It is perfe...

Jason Lane

Administrator - Information Technology

Network Administrator

Precious Moments Inc

8 years of experience

Crashplan Business is super simple and effective for our cloud backup strategy

Rating: 10 out of 10

March 29, 2022

IncentivizedVetted ReviewVerified User

I use CrashPlan to constantly backup updated and new files on our backup server, for redundancy. I needed something to add to my backup plan that would present another offsite...

Chris Johnson

Administrator - Information Technology

IT Administrator

Direct Lenders, LLC

5 years of experience

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Pricing

View all pricing

CrashPlan Essential

$2.99

Cloud

per month

CrashPlan Professional

$88

Cloud

per year

CrashPlan Enterprise

$108

Cloud

per year

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://www.crashplan.com/pricing/

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Starting price (does not include set up fee)

$2.99 per month

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Product Details

About
Competitors
Tech Details
FAQs

What is CrashPlan?

Data protection in a cloud backup solution for businesses with up to 200 employees, providing:

External drive backup
Customer File Retention
Control over how long deleted files are retained

File Retention

With CrashPlan’s pricing the user can protect external hard drives for no additional cost. If a drive is moved, CrashPlan will pick up where it left off the next time it is plugged in.

Restore Files from Any Computer

Restoration via desktop app or browser and no charge to restore files.

Data Security

256-bit AES data encryption at rest, configurable settings, and BAA available to support HIPAA compliance needs.

The solution also provides:

Dedicated Supportavailable by chat and email. Documentation always available.

Ransomware Recovery

Restore files to the latest versions without paying a ransom for them.

CrashPlan Features

Supported: Automatic, continuous data protection
Supported: Full visibility of all protected devices and data in a single dashboard
Supported: Self-service restore

CrashPlan Competitors

CrashPlan Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android, Windows Phone

Frequently Asked Questions

CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

CrashPlan starts at $2.99.

Druva Security Cloud, Carbonite Safe, and Commvault Cloud powered by Metallic AI are common alternatives for CrashPlan.

Reviewers rate Usability highest, with a score of 9.

The most common users of CrashPlan are from Mid-sized Companies (51-1,000 employees).

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Comparisons

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Reviews From Top Reviewers

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(1-5 of 84)

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CrashPlan for the WIN

Rating: 6 out of 10

Incentivized

April 16, 2025

MD

Matthew Dunn

Consultant

Silverback Networks Inc. (Information Technology & Services, 11-50 employees)

Vetted Review

Verified User

5 years of experience

View profile

Pros

Automated backup
Data retention
Ease of installation and management

Cons

Longer retention time- would like a year at least.
Server support-as of now I believe it i really just file backup.
Exchange an SQL backup options.

Code42 CrashPlan is all Plan and no Crash!

Rating: 8 out of 10

December 17, 2024

MG

Mike Goularte

System Administrator

Briarpatch Food Coop (Retail, 51-200 employees)

Vetted Review

Verified User

7 years of experience

Pros

Backs up full File systems
Being able to go back in history and grab individual files
Small footprint on installs and easy to use software

Cons

Everything we've needed it for has been perfect and I don't see a need for improvement for us.

CrashPlan ticks a lot of the boxes but support lets it down.

Rating: 7 out of 10

July 03, 2022

DJ

David Jones

Consultant

D & F IT Consultancy Pty Ltd (Computer & Network Security, 1-10 employees)

Vetted Review

Verified User

8 years of experience

Pros

Product is pretty easy to configure (Less than 30 minutes for a single computer)
Product generally grinds away without any noticeable issues
Regional cloud storage locations are fairly unique for this kind of product at this price point

Cons

Technical support
Support ticketing and lifecycle
Phone support hours
I think you should have an idea where the beef is by now

CrashPlan delivers piece of mind and speedy recovery

Rating: 10 out of 10

Incentivized

March 29, 2022

JL

Jason Lane

Network Administrator

Precious Moments Inc (Retail, 51-200 employees)

Vetted Review

Verified User

8 years of experience

Pros

Installation and configuration is very straight forward.
Asset recovery is a simple and intuitive process.
Shows real time backup results in your server notification window.

Cons

Currently the 2FA seems to be a bit more difficult than other applications.
Imbedded rules preventing a select few file types from backing up, call support for help if these are required.
Differentiating between personal and business accounts is unclear.

Crashplan Business is super simple and effective for our cloud backup strategy

Rating: 10 out of 10

Incentivized

March 29, 2022

CJ

Chris Johnson

IT Administrator

Direct Lenders, LLC (Financial Services, 11-50 employees)

Vetted Review

Verified User

5 years of experience

Pros

Constantly monitors our backup server for any file changes.
Super-easy monitoring control panel for allowing selections to be added.
Allows for backup of mapped drives.

Cons

Remote management tool other than web interface.

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CrashPlan Essential

$2.99

CrashPlan Professional

$88

CrashPlan Enterprise

$108

File Retention

Restore Files from Any Computer

Data Security

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Datto SIRIS

IDrive Online Backup and Object Storage e2

Cons

Cons

Cons

Cons

Cons