Telephone system that marks a before and after in your relationship with customers.
CrazyCall is a seamless phone system that helps us reach potential customers getting better results and working efficiently, it provides …
Starting at $10 per user / month
View PricingOverview
What is CrazyCall?
CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects.CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving…
Recent Reviews
Pricing
Plan A
$10
Cloud
per user / month
Plan B
$20
Cloud
per user / month
Plan C
$40
Cloud
per user / month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://crazycall.com/pricing/?utm_sour…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is CrazyCall?
CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects.
CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue or reschedule calls automatically. CrazyCall also lets users choose phone numbers from over 60 countries, so they can always appear local to leads and clients.
Companies can add users to their account and monitor their team’s progress with live call listening and dashboards. Additionally, they can use call recordings to evaluate and enhance the quality of every conversation. Real-time reports are included with this solution.
CrazyCall’s Click-to-Call add-on enables users to expand and refine their contacts database. Users can use it to add phone numbers to a list as they browse the web, make and receive calls.
CrazyCall Features
- Supported: Live analytics
- Supported: Agent panel
- Supported: Free call recording & archiving
- Supported: Cloud-based app
- Supported: Intelligent Power Dialer
- Supported: Workforce management
- Supported: Intuitive Script Creator
- Supported: A wide range of Caller IDs
- Supported: Conference Call
- Supported: Competitive international connection rates
- Supported: Open API access
- Supported: Follow-up Scheduling
- Supported: SSL encryption
- Supported: Queue management
- Supported: Campaign management
- Supported: Knowledge Base
CrazyCall Screenshots
CrazyCall Video
Overview of Getting Started with CrazyCall
CrazyCall Competitors
- PhoneBurner
- Freshdesk
- Toky
- Aircall
CrazyCall Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Mobile Web |
| Supported Countries | North America, South America, Europe, Asia, Africa, Australia & Oceania |
| Supported Languages | English |
CrazyCall Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(3)Reviews
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Score 8 out of 10
Vetted Review
Verified User
CrazyCall is a seamless phone system that helps us reach potential customers getting better results and working efficiently, it provides solutions to make hundreds of calls with an automatic dialer reaching customers with a single click, it is a calling solution that offers great features is visually pleasing secure and easy to use with quick start and smart call scripts for new agents.
- CrazyCall provides detailed reports that help discover every little element allowing to optimize and improve efforts with affordable calling rates with international numbers with call transfer and call monitoring, it is a solution that helps with the growth of the company allowing to connect with customers in any corner of the world.
- It is a call center solution that allows interaction with customers from anywhere, managing calls with ease, enjoying comfort in the processes for being safe and progressing satisfactorily, demonstrating professionalism.
- CrazyCall is a real-time calling solution that provides a quality service with excellent features and call routing options where the guarantee of a unique experience comes first, an excellent tool that facilitates communication with customers, saves time and increases collaboration.
- CrazyCall is an online calling solution that has marked a great change in how we serve our customers, it has marked a before and after growth in the quality of services that we now offer. saving time, money and it is of great help when the work overflows the unique experience of our clients who have even highlighted it is the best we can receive.
- CrazyCall has had a positive impact on our organization thanks to its features and excellent services, now we make better decisions and errors have decreased both the agent and customer experience grows more every day. we feel love and gratitude with CrazyCall.
80%
8.0
80%
8.0
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- It offers a wonderful service to manage calls, saving time and offering an excellent service, saving costs, it drives sales and the positive results in our organization are notorious.
CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to receive immediate and professional attention, it is a platform that works in a simple, safe and intelligent way.
January 12, 2019
Improve your quality and quantity of calls
CrazyCall allows our sales team to be more efficient with their time. Call numbers have increased along with the quality of their calls. The software allows our team to better manage notes from calls made and eliminates the time that used to be spent manually logging and tracking calls. Managers are also better able to keep track of the number of calls that are being made by their team members.
- One-click dialing directly from the computer is definitely a strength.
- Local numbers used in dialing to increase the number of connections is an asset.
- The pricing is a plus. It is one of the most affordable calling tools on the market.
- Inbound call functionally is still limited and not something that my team utilizes.
- The reporting features for the some of the lower pricing tiers are very limited.
- Downloading reports from the cloud can be quite slow at times.
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7.5
54.44444444444444%
5.4
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- Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
- Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
- Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
CrazyCall integrated with our CRM better than the other competitors. The integration was seamless and offered exactly what we were looking for. Some of the other competitors that we were evaluating were not able to integrate with our CRM in the same manner. That is why we ended up going with CrazyCall.