Crazy Egg

Crazy Egg

About TrustRadius Scoring
Score 8.7 out of 100
Crazy Egg

Overview

Recent Reviews

My view on Crazy Egg

8 out of 10
May 24, 2018
In a process of understanding user journey on the website - we have thought of seeking a help of a tool which gives complete information …
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Very powerful

7 out of 10
September 23, 2016
Crazy Egg is a powerful suite of tools to explore users' in-page interactions. It shows clicks and scrolling activity by heatmaps and …
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Big Value and Small Headaches!

9 out of 10
November 11, 2015
Crazy Egg is an important tool for our PPC and SEO campaigns. We use it to engage in CRO opportunities and help clients get a better …
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Video Reviews

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Pricing

View all pricing

Crazy Egg

$24.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

Crazy Egg Video

Crazy Egg 101

Crazy Egg Integrations

Crazy Egg Competitors

Crazy Egg Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

What is Crazy Egg's best feature?

Reviewers rate Usability highest, with a score of 10.

Who uses Crazy Egg?

The most common users of Crazy Egg are from Mid-sized Companies (51-1,000 employees) and the Marketing & Advertising industry.

Reviews

(1-22 of 22)
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Meredith Walter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
If I were in charge of the purchase decision, I probably would've gone with Hotjar, as they have additional qualitative data collection abilities other than heat and click maps. However, I inherited the purchase decision. Crazy Egg has been great for our click and heatmap needs.
Sanjit Mandal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is very simple to use, everything from setting up to seeing the results. You can easily export everything into a JPG or PDF and share it with clients. CrazyEgg is also more value oriented with a lower price point.
Score 8 out of 10
Vetted Review
Verified User
Review Source
There are a lot of tools with similar feature and closely equal pricing- This factor is the most confusing. As we need something for our website and not every tool has everything and it took time for us to understand this. We choose Crazy Egg for its ease of using and anyone can be trained to use it.

The main reason to chose Crazy Egg is the ease of creating snapshots and downloadable features. For me personally -the "confetti" feature helped a lot and its the main feature which is like a ALL IN 1.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Crazy Egg a bit low on features and has a not so friendly interface. But depending on the complexity of your team/projects/experience in digital marketing, it is a great place to start. It's budget friendly. If you have an advanced analytics or A/B testing solution it's a nice add on to have on the side.
Gitai Ben-Ammi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I've used Tealeaf which does click tracking, but the shortcoming is that it does it only on truly clickable elements. You miss out on the non-clickable elements that are being clicked, which is really valuable information. IBM sells an upgrade that adds that, but it costs a fortune, and at the time we evaluated it, it also didn't contain the same segmentation out of the box like Crazy Egg. Tealeaf has many valuable uses, but is best used a replay tool, not a click tracker.
Score 7 out of 10
Vetted Review
Verified User
Review Source
ClickTale has more options than Crazy Egg - both in terms of heatmaps, and additional tools (like session replays and form analytics), but is also much more expensive.

Lucky Orange is priced similarly to Crazy Egg, and has many more features, but doesn't support different devices for heatmaps and can be flaky in capturing screenshots (I had to email support to get these to work correctly).

Mouseflow has all the extra features provided by ClickTale and Lucky Orange, but will only get you 1/10th of the visitors that Crazy Egg will for the same price.

Overall, Crazy Egg is a cost-effective, reliable and easy to use heatmapping tool that does exactly what it sets out to do (and no more). If you don't need all the extra bells and whistles of a more comprehensive tool, then its a great tool.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We've never used ClickTale and it was obvious that they offered a lot for businesses. The reason why we chose Crazy Egg is because it fit our business needs and scale perfectly. We do not utilize the software as much as we should; however, when we do use it, we gain a lot of insight from the results (heatmap, scrollmap and click data). When we compared ClickTale to Crazy Egg features, we realized for our business at this time Crazy Egg was the best match for price and features.
Score 9 out of 10
Vetted Review
Verified User
Review Source
My agency selected Crazy Egg because of the ease of use and the pricing plans. I would like to be able to follow conversion funnels and some of the mobile modules are not as comprehensive. The best part of Crazy Egg is how easy it is to use and train others how to use properly.
Chris Grant | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
ClickTale is the big competitor. It has more features such as mouse tracking which is super valuable. When we use Crazy Egg, it's for the following reasons: 1) a lot cheaper, 2) the quantitative Overview and List reports, 3) the fact that often what's offered by Crazy Egg is plenty enough.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The only other tool that does something similar is Google Analytic's in-page analytics. I'm sure you *could* set up similar filters but for a marketer that doesn't write RegEx on a daily basis, it's so much easier to use the pre-existing tools built into Crazy Egg. The time saving alone of not having to rely on GA for this data is worth the small monthly subscription fee.
Amber Steinert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Optimizely,Google Analytics
The company actually still uses Optimizely and Google Analytics as well. Optimizely works well with Crazy Egg because we can do beta testing not only to see if the conversion rate goes up (Optimizely), but also see how the user is interacting with the change (Crazy Egg). Google Analytics is in a class of its own. I don't feel it can directly be compared to Crazy Egg because, while it tracks what the user is doing, you are not visibly able to see it. Having that visible aspect on Crazy Egg is great!
Ben Alvord | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I'm an advanced user of Google Analytics and have used their 'In Page Analytics' reporting before quite a bit. Google Analytics has one advantage in this regard, in that the click maps within these tools are integrated into all of the other metrics which GA provides. That said, Crazy Egg's reporting is miles above that of Google Analytics in terms of the visual presentation, which is a key point when presenting to non-technical folks. Crazy Egg also shows information about the exact spots that users clicked on a page (which GA does not). The scrollmap feature of Crazy Egg is also not included in any form within GA.