Crazy Egg

Crazy Egg

About TrustRadius Scoring
Score 8.7 out of 100
Crazy Egg

Overview

Recent Reviews

My view on Crazy Egg

8 out of 10
May 24, 2018
In a process of understanding user journey on the website - we have thought of seeking a help of a tool which gives complete information …
Continue reading

Very powerful

7 out of 10
September 23, 2016
Crazy Egg is a powerful suite of tools to explore users' in-page interactions. It shows clicks and scrolling activity by heatmaps and …
Continue reading

Big Value and Small Headaches!

9 out of 10
November 11, 2015
Crazy Egg is an important tool for our PPC and SEO campaigns. We use it to engage in CRO opportunities and help clients get a better …
Continue reading

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Crazy Egg, and make your voice heard!

Pricing

View all pricing

Crazy Egg

$24.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

Crazy Egg Video

Crazy Egg 101

Crazy Egg Integrations

Crazy Egg Competitors

Crazy Egg Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

What is Crazy Egg's best feature?

Reviewers rate Usability highest, with a score of 10.

Who uses Crazy Egg?

The most common users of Crazy Egg are from Mid-sized Companies (51-1,000 employees) and the Marketing & Advertising industry.

Reviews

(1-25 of 27)
Companies can't remove reviews or game the system. Here's why
Meredith Walter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Crazy Egg is a great tool for those starting out with heatmap and clickmap tools. It has a user-friendly interface with extremely easy set up that can be implemented via Google Tag Manager instead of tapping into a developer resource. The visual reporting is easy to understand with the ability to filter by traffic source so that you can segment your analysis.
Aaron Treguboff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Crazy Egg is perfect for all organizations that are looking to understand their website traffic more deeply (In particular though--I think Crazy Egg really helps the SMB area as the pricing is very affordable to other options out there). Crazy Egg is perfect for tracking how far users scroll down the page, what they click on, where they come from (seriously--you want to see if a Mac user clicks on more things on your website than a Microsoft user, you can 100% do that with Crazy Egg). You can see session recordings, and create website A/B tests. Basically, Crazy Egg is your one-stop shop for digital analytics and A/B page testing!
Sanjit Mandal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Websites should have a goal. CrazyEgg can help a business owner or website designer understand if the visitors are meeting the goal and if the website is driving the visitor to that goal. Many need to see the track or journey of the visitors before they understand that their website needs a little tweaking.
Score 8 out of 10
Vetted Review
Verified User
Review Source
+ I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights
+ Best fit if someone who is looking for deeper insights of individual page
- Not suggested for very fewer visits of a website. Suggested to improve better visit count
Kyle Brice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Crazy Egg is a great product for basically any site. Obviously you'll want to tailor your use to match your site goals, and align with level of traffic. Crazy Egg really is transparent about what the platform can and cannot do. The only negative factor you may run into is a delay in page load time, resulting in milliseconds of additional load time.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Crazy egg gives you a good idea of how users are seeing your site and how they use it. It's a great tool to have when launching new sites or new pages. But by no means is this is a standalone solution. Always backup your results with numbers from analytics and other solutions.
Gitai Ben-Ammi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I think Crazy Egg is a pretty good tool for static pages where there's little interactivity. You'll get a really good grasp at what's being looked at and clicked on, but unless you've got some dev resources, if you have a site that's heavy on single page applications, you're not going to get nearly as much value out of it.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Crazy Egg is great if you have static content and want to be able to easily set up heatmaps and scrollmaps to see how people interact with your webpages across different devices types. Straightforward and reliable.

In circumstances when you want fast turnarounds, Crazy Egg isn't the right tool as the visualisations often take the better part of a day to generate. It also doesn't perform well if your site has dynamic content - either AJAX-driven or dynamically expanding.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Crazy Egg is well suited for measuring user engagement on your page. In the last 12 months, we used the software to gather baseline data for future updates. Recently, we've tested the product page engagement after an important release that improved product page layout. We've also used Crazy Egg to answer the question: Are customers seeing buttons that fall below the fold in our cart?
Score 9 out of 10
Vetted Review
Verified User
Review Source
I find it best for content placement onsite, CRO campaigns, and landing page development. I use it more than any other CRO or heat mapping software. I am limited to only a certain amount of clients I can use it on and the snapshot constraints and plan make it not suitable for all my roster.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Crazy Egg is great for smaller to medium size businesses to get heat map data on their websites. The price is very reasonable. It has an easy set-up. It will help them identify and correct website problem areas. Larger companies will need it for snapshots. Ask how many snapshots are needed for your size of company.
Duncan Lawrence | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
If you have websites with moderate traffic, and are looking to see if your page design is working as intended, Crazy Egg will give you an idea of how those users are interacting with your page, and whether there may be changes that could be used to optimize that experience. If you have a website with a significant amount of traffic, your subscription will quickly buckle under the load.
Amro Naddy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In addition to Google Analytics and Omnigraffle, Crazy Egg is an absolutely necessary tool for anyone interested in user experience and conversion. It's heat-mapping tools provide a 10,000-foot perspective on what users engage with the most about a website. If a web-page has anywhere between two and two hundred buttons on it, this is a super-useful tool in tracking what users prioritize.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Crazy Egg is great for seeing user viewing habits on your site; in particular, it shows, very clearly, what content is drawing the most attention from your viewers. In this niche, it excels. However, it is not a one-stop analytics solution... you'll still need a variety of other analytics to really draw the full picture of how users are engaging with your site. Regardless, it is a valuable tool in the online presence and marketing arsenal.
Score 9 out of 10
Vetted Review
Verified User
Review Source
This is a very easy tool to use for the uninitiated. It's much easier to navigate (and more trustworthy) than GA's in-page analytics. When I worked in academia the UX professional I worked with loved to investigate this tool for the validity of her designs. I also found it very helpful for the non-technical decision maker to buy into what the designers and marketing analysts were proposing.
Amber Steinert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Over time Crazy Egg definitely shows a pattern Looking at it over and over again, you begin to notice patterns and understand the user with more depth. At this point in time, some of the tracking you started out with seems unnecessary.
When you start, you want to track everything under the sun, so the questions to ask yourself to narrow down the selection process would consist of:
- What pages do we want people to convert?
- What pages provide the most ROI? (if known)
- What pages seem to have high bounce rates?
- If you have recently added a new "tool" on the website you believe people will use, track the click rate on that. Are people using it as much as you thought?
- Many more questions that relate to your business can be used to narrow down the search process.

Once problems are solved on these pages, you can always tackle the more minor pages to improve usability. Also, after several months, tracking becomes easy because you fall into a rhythmic pattern: the same pages are tracked every week, during the holidays specific pages are tracked, and hopefully you will see an improvement of the websites' usability.