Crazy Egg

Crazy Egg

About TrustRadius Scoring
Score 8.7 out of 100
Crazy Egg

Overview

Recent Reviews

My view on Crazy Egg

8 out of 10
May 24, 2018
In a process of understanding user journey on the website - we have thought of seeking a help of a tool which gives complete information …
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Very powerful

7 out of 10
September 23, 2016
Crazy Egg is a powerful suite of tools to explore users' in-page interactions. It shows clicks and scrolling activity by heatmaps and …
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Big Value and Small Headaches!

9 out of 10
November 11, 2015
Crazy Egg is an important tool for our PPC and SEO campaigns. We use it to engage in CRO opportunities and help clients get a better …
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Video Reviews

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Pricing

View all pricing

Crazy Egg

$24.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

Crazy Egg Video

Crazy Egg 101

Crazy Egg Integrations

Crazy Egg Competitors

Crazy Egg Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

What is Crazy Egg's best feature?

Reviewers rate Usability highest, with a score of 10.

Who uses Crazy Egg?

The most common users of Crazy Egg are from Mid-sized Companies (51-1,000 employees) and the Marketing & Advertising industry.

Reviews

(1-25 of 27)
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Meredith Walter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Crazy Egg has helped to steer our ship in the right direction when it comes to prioritizing site changes and updates, which has translated in making updates that positively impact our user's experience and conversions directly.
Aaron Treguboff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Helped us increase blog ad clicks by a huge % (I wish I remember the exact percentage, but I believe it was 300%+ or something close to there).
  • Helped us make data-driven decisions on how to update and design our website.
  • Allows us to easily A/B test changes on website and measure data-driven results.
May 25, 2018

CrazyEgg Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • More insight into page structure effect on user behavior.
  • We made optimizations based on findings that affected the website conversion rate.
  • Realized the importance of investing in a more detailed tool that provides customer feedback.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Definitely the best pick for users who would like to understand the website from the user's perspective.
  • ROI for this tool is directly dependent on how you use the tool as there is a lot of data can be grabbed.
  • Please don't assume that the less highlighted areas in web section are of no use or least bothered. At times even a click might convert. So understand the tool before using it and this tool is always a good ROI if used by analyst mindset
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • It's totally worth the price and a good place to start for optimization, it definitely helped take some websites to the next level.
  • It's a great tool that you can communicate results to stake holders with.
  • I love their support and digital marketing library, it helped us educate staff.
Gitai Ben-Ammi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • The primary benefit has been in identifying what to test. It's much easier to identify what's not working when you see what's being seen and being clicked. I'd say that 60% of our new tests have their basis in data that Crazy Egg provides.
  • It serves as a sanity check on new designs. It's much easier to say that a design shouldn't even make it off the drawing board if we can show that the majority of it won't be seen.
  • It allows us to know that a new design is working. We've made changes that draw the visitor to continue and it's increased the number of visitors who will go below the fold on new pages.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Positive Impact: Answering questions that analytics cannot. i.e. Are people seeing the PayPal button? We can measure how many people start the PayPal process on our site. However, its hard to know if low numbers are because of low interest or because our customers are missing the option.
  • Positive Impact: Measuring user engagement for page types to determine what elements on the page are most important to our customers.
  • Positive Impact: Lower cost than competitors to use helpful engagement tracking software. Currently, we're not consistently using Crazy Egg for user engagement so the $50 a month is perfect for our current needs.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • We used Crazy Egg to prove that a client's homepage was not working to its potential. We recommended a different layout and did an A/B test using a different software and the test won. We improved clicks by 260% and conversions by 79%
Chris Grant | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • The main positive impact is sped up decisions about whether to change a page's layout. We can throw statistics at decision makers all we want, but one well placed set of Confetti Maps will pretty much bring an end to arguments that would otherwise be based on assumptions. Really has paid off for us this way.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • We've seen increased time spent on site and reduced bounce rate due to optimizations we made from Crazy Egg stats.
  • We've also seen slightly increased signups due to enlargement of signup buttons and inclusion of links on images where there previously were none.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Increased trust in the expertise of decisions made by professional graphic designers. It's great when you can have something to back you up besides your gut.
  • Fast turnaround on information. Snapshots are easy to set up and start tracking right away, so you can see trends almost immediately.
  • Efficiency of decision making. Now instead of sitting in a meeting arguing (I mean discussing) the possible options and projected efficacy, one can simply test their theories and come back with hard data from real customers.
Amber Steinert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It had one major negative impact where a Crazy Egg bug shut down our sites for an extended period of time and was estimated that the company lost thousands if not hundreds of thousands of dollars at that point in time. Obviously there is no way Crazy Egg can make up for that loss, but they reacted as best they could to the situation and the company is still happy with Crazy Egg today.
  • A positive impact is that you can see the use of new items on the website, which ultimately increases employee efficiency. Employees can see what works and what does not for each demographic for each website. The company has monthly meetings just to look over how successful or unsuccessful a certain campaign was.
  • Another positive impact Crazy Egg has had on the company is friendly usability of the websites. We are able to understand the customers needs, wants, and how they interact with the site. When customers are happy and the site is user friendly, they will not immediately bounce off the site and are more likely to convert.