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Crazy Egg

Crazy Egg

Starting at $24 per month
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Overview

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

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Recent Reviews

TrustRadius Insights

Crazy Egg has become an invaluable tool for analyzing user behavior and making informed design decisions. Users across various …
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Pricing

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Crazy Egg

$24.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Crazy egg heat map analytics demo

YouTube

Crazy Egg Demo

YouTube
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Product Details

Crazy Egg Integrations

Crazy Egg Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Crazy Egg is a heat map web analytics product.

Reviewers rate Implementation Rating highest, with a score of 9.2.

The most common users of Crazy Egg are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(126)
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Attribute Ratings

Reviews

(1-25 of 34)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg report helps us to identify the user interaction on our website. We have configured Heatmap on all our web pages. Through this report, we could identify the performance of each content and the user's interest. We do modify the pages based on this report and improved the user experience on our website.
Ashley Chiu | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg has been a legacy tool that we've used, but I don't think we've used it to its fullest capabilities. With that said, we've used it to view heat maps of traffic (and we share those images in reports) and we've more recently used the session recording tool to observe users interact with our website in real-time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We leveraged Crazy Egg to get a more in-depth idea of how customers were engaging with our site and identify what they were most interested in, beyond just clicks. The platform helped us map areas of interest including what areas of the page customers remained on the longest and what their mouse hovered over for the longest period of time.
Osama Khan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We wanted to see how our website was being used. Crazy Egg has a lot of features to discover how users are interacting with the elements on the webpage. The heatmap shows where the users are clicking the most. The Rage Click shows elements that are inactive but looks like elements that should be clickable. There is a survey option that is simple and easy to set up for direct feedback from the users. A/B testing is available to see which version is a better solution. Crazy Egg does a good job of revealing user interaction and is especially useful when you want to upgrade your website for a better user experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg helps us to visualize the areas of our website where users click the most. It helps us to know what users are interested in most on our website. Crazy Egg helps us to know where our users come from. It also gives us an idea of what section of our website is being interacted with most by our users. This is crucial business intelligence required to improve the effectiveness of our website.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We attend from Crazy Egg to help us focus optimization on high valuable pages/zones in pages. We often develop hundreds of web components and functionality that customers don't like or ignore. Crazy Egg was there to get a real ROI by discarding useless zones and positioning important features where users clicking
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg has been used to help us understand how our customers and visitors to our site interact and use our services. It gives us an idea of what is working and what is not, what people are seeing and/or missing. It allows us to see where we can make improvements, move things for better visibility and identify any navigation problems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Crazy Egg within our ecomm department to track click behavior of our customers. It helps us to learn where our customers are engaging the most, what content draws their attention the most, and it gives us insight into how much of the content users are actually seeing. We use this information to drive content placement, CTA placement, landing page length and more.
Meredith Walter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg is currently used by my organization to understand visitor interactivity with newly released landing pages. We combined this data with our analytics data to start telling a more wholesome story with data. We often time triangulate Crazy Egg, Google Analytics, and survey data to understand areas of improvement and guidance for A/B testing.
Aaron Treguboff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg is used exclusively by the marketing department! Myself, the paid media specialist, design team, and front-end developer all use the software frequently. Crazy Egg answers the question that all digital marketers ask.... how is my website being used by a real person? The heatmapping alone has led to radical changes to our website that has brought in large conversion rate changes on downloads, demos, and blog subscribers. It also provides a data-driven way to quantify the effects of a design change to the website or provides data to prove that a certain update should be made on the website. Crazy Egg is used often and provides the information we need to make high-level decisions on our website, landing pages, and more!
Sanjit Mandal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used it to help clients better understand how their website was or was not working for them. It is one thing to tell clients their website would not convert well, or they needed to create or move their CTA above the fold. However, when I should show them it was more convincing. To understand how visitors interact with websites is helpful in understanding how to improve it to ensure the goal of the website is met.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In a process of understanding user journey on the website - we have thought of seeking a help of a tool which gives complete information on heatmaps, clicks and also gives user recordings. We have tried a few tools earlier but to some point, we are not happy with the outcomes and finally, we have preferred Crazy Egg. We tested and we got it.

It is used by me (marketing team) where I generate meaningful insights and deliver to sr.managers and stakeholders about how the user is performing with clear numbers. Crazy Egg addresses business issues in web marketing. The information says what are the do don'ts or what can be done better for that web page in order to engage the audience
September 23, 2016

Very powerful

Christian Capuani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg is a powerful suite of tools to explore users' in-page interactions. It shows clicks and scrolling activity by heatmaps and other charts. I especially enjoyed the opportunity to analyze data by segmentation: many competitors do not offer this key feature. It could be expanded with other tools like form analysis and screen recording.
Kyle Brice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg was used throughout our departments. From developing ongoing user engagement strategy, to initial research and discovery for overall user experience, Crazy Egg is a platform that we would use with almost every client. It's a simple platform with a low cost that can actually provide huge value for a project. The number one thing Crazy Egg allows us to do is provide quantitative data for user engagement, which previously would require qualitative feedback.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Crazy egg is being used by the analytics department as well as the marketing department. along with other solutions it is used to give a comprehensive idea on how people are using our pages and what can we do to optimize these pages, or what A/B tests to suggest. The analytics team use it to monitor new projects along with other analytics solutions and broadly oversee the performance of online marketing campaigns while the marketing team use it to optimize landing pages for campaigns.
Gitai Ben-Ammi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The primary use of Crazy Egg is heat mapping so we can determine whether a design is effective. It is also used for placement of material, and finding areas to test. A good example is we recently launched a page with a very large hero image that was not actually a clickable element. We found numerous clicks on it, which indicated that visitors believed it to be a banner. We're now testing adding CTAs to that hero image. In other instances, we've been able to determine that certain content was simply seen by no one and we were able to scrap it, leading to quicker load times and more concentrated content. Even more important has been finding material below the fold that was being viewed frequently, which let us know which content was truly important.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use CrazyEgg to do heatmaps and scrollmaps for different devices across a variety of websites. The heatmaps allow us to see the elements of a page that users interact with on desktop and mobile devices, and the scrollmaps enable us to see which content people see as the navigate the page.
Score 9 out of 10
Vetted Review
Verified User
Crazy Egg is an important tool for our PPC and SEO campaigns. We use it to engage in CRO opportunities and help clients get a better conversion rate out of their traffic. We use it in paid search for landing page development.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently Running around 90 snapshots. We use Crazy Egg to to measure traffic flow for our customers homepages and main landing pages. We use Crazy Egg reports to discuss ways to the client to improve there website and create A/B testing plans from this data.
Ishaan Bazaz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Crazy Egg is an awesome tool for heat-mapping, by far the best in the market. The confetti tool is something that I didn't find in other vendors. However, Crazy Egg should start implementing Session Replay also as heat-mapping and Session Replay go hand in hand. Otherwise the product is worth a rating of 5/5.
Chris Grant | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Our information architects and IA's who are employed by our clients use it, to analyze behavior and make page design decisions. Senior managers are another audience when we are trying to discuss or persuade.

Other TrustRadius reviews give excellent summaries of how it can be used as an analytics tool.
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