Crazy Egg

Crazy Egg

About TrustRadius Scoring
Score 8.8 out of 100
Crazy Egg


Recent Reviews

My view on Crazy Egg

8 out of 10
May 24, 2018
In a process of understanding user journey on the website - we have thought of seeking a help of a tool which gives complete information …
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Very powerful

7 out of 10
September 23, 2016
Crazy Egg is a powerful suite of tools to explore users' in-page interactions. It shows clicks and scrolling activity by heatmaps and …
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Big Value and Small Headaches!

9 out of 10
November 11, 2015
Crazy Egg is an important tool for our PPC and SEO campaigns. We use it to engage in CRO opportunities and help clients get a better …
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Video Reviews

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Crazy Egg


per month

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

Crazy Egg Video

Crazy Egg 101

Crazy Egg Integrations

Crazy Egg Competitors

Crazy Egg Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo


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Frequently Asked Questions

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

What is Crazy Egg's best feature?

Reviewers rate Usability highest, with a score of 10.

Who uses Crazy Egg?

The most common users of Crazy Egg are from Mid-sized Companies (51-1,000 employees) and the Marketing & Advertising industry.


(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Meredith Walter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The support team response was pretty clear and easy to understand and again it all depends on how one asks the question. If our query is easy enough then any support team can answer in ease
Amber Steinert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Their support and fast responses show how much they care about their customers. Even if there have been little bugs that aren't a huge deal, the response time is still wonderful. I have emailed them several times and within the next day, they have responded with an answer. There have been one or two times where they have no idea of a bug and were not able to supply an answer to us, but these were minor and they still responded quickly.