Happy Creatio usercase (tip for companies with a lot of business processes)
In 2019/2020 we were looking for an CDP/CRM solution that would also help us out with the many business process that we have. We are a …
Starting at $25 per month per user
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What is Creatio?
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals…
Recent Reviews
Awards
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Popular Features
- Platform Security (30)9.494%
- Drag-and-drop Interfaces (31)9.393%
- Platform Scalability (31)9.292%
- Platform User Management (32)9.191%
Reviewer Pros & Cons
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Pricing
Growth
$25
Cloud
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
Cloud
per month per user
Enterprise
$55
On Premise
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.creatio.com/products/pricin…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $25 per month per user
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Creatio?
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom.
The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
- Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
- Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom
- Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom
- Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom.
Creatio products can be purchased separately or as a unified CRM solution to automate customer-facing and industry workflows with no-code.
All Creatio products are powered with no-code tools as well as out-of-the-box capabilities to help organizations digitize workflows, enhance customer and employee experiences, and boost efficiency across all business units. Creatio enables non-technical users to create business apps without coding with its no-code UI designer, and drag-and-drop visual design tools.
Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for various use cases. Creatio platform is built on a technology stack designed to offer the maximum degree of freedom to integrate the platform within an organization’s digital ecosystem.
Creatio boasts thousands of customers launching millions of CRM, as well as operational and industry workflows within the platform every day in 100 countries. Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio also states they have long-lasting relationships with organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, and BNP Paribas Group.
Creatio Features
Low-Code Development Features
- Supported: Visual Modeling
- Supported: Drag-and-drop Interfaces
- Supported: Platform Security
- Supported: Platform User Management
- Supported: Reusability
- Supported: Platform Scalability
Creatio Screenshots
Creatio Videos
Studio Creatio is a no-code platform to automate workflows and build applications with maximum degree of freedom.
Sales Creatio is an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.
Creatio Integrations
- Mailchimp
- Mailchimp Transactional Email (Mandrill)
- OpenStreetMap
- Google Maps API
- Google Contacts and Calendars
- LDAP
- IMAP
- MS Exchange
Creatio Competitors
Creatio Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac, Windows Server |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | Global |
| Supported Languages | English, Spanish, Dutch, Portuguese, French, Czech, German, Russian, Italian, Polish, Hebrew, Ukrainian, Indonesian, Vietnamese, Arabic, Thai, Romanian |
Frequently Asked Questions
Creatio starts at $25.
Reviewers rate Platform Security highest, with a score of 9.4.
The most common users of Creatio are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(69)Attribute Ratings
Reviews
(1-25 of 29)Companies can't remove reviews or game the system. Here's why
We previously used Salesforce as our CRM. While it has great functionality, we found it to be cost prohibitive to always require consultants to configure and update as our business needs or processes changed. No other platform reviewed ticked as many boxes as we needed in its customizability. Creatio and their partners also took the time to understand our unique business needs and how Creatio could be adapted to improve our workflows, rather than how our business could be changed to fit their software.
April 29, 2022
Creatio - Making our business more efficient
Score 10 out of 10
Vetted Review
Verified User
Creatio is miles ahead of Infor - now, looking back on Infor, it seems very dated and restricted. I love how you can work things out and change things yourself in Creatio. And if things are a bit more complicated, you have your dedicated team person to help you. We have Olga, who is amazing and really understands what we are trying to achieve.
- Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Although we haven't totally removed Oracle CX Sales, it's less effective due to its outdated sales marketing capabilities unlike Creatio, which offers robust tools at a lower cost.
December 23, 2021
Modern CRM with low-code approach
Sure, the low code approach is eating the world and [is] a powerful feature in this CRM. But training time and time for implementation could be much [longer] than expected.
December 13, 2021
Creatio for INDUSTRIAL AND BUILDING GROUP
Score 10 out of 10
Vetted Review
Verified User
- Bitrix24, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), AMO, Zoho CRM, Odoo CRM, 1CRM and Onebox
We selected Creatio because it's the most optimal system for our current business requirements and their further scale [development]. Also, we valued the support of the vendor and the big community of implement teams.
December 04, 2021
One-stop-shop for your sales and service needs
Score 10 out of 10
Vetted Review
Verified User
- New Relic, SolarWinds Server & Application Monitor and ServiceNow IT Operations Management
One-stop-shop for your sales and service needs
November 13, 2021
Building efficient workflows with no-code
Score 10 out of 10
Vetted Review
Verified User
Salesforce lacks in
personalization, and needs development for almost every request.
November 06, 2021
Great flexibility and our business users love it
Score 10 out of 10
Vetted Review
Verified User
[Creatio is] more flexible and much more economical.
November 03, 2021
Affordable and powerful CRM for SMB businesss
Score 10 out of 10
Vetted Review
Verified User
- Salesforce.com and Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Creatio provides powerful features at an affordable cost. It is easy to customize and set up. The user interface is intuitive. It is possible to set up business rules with an easy interface without writing code. The basic setup can be performed by a business user, without involving a developer. Overall it is recommended CRM for small to medium businesses.
November 03, 2021
Creatio helps organize data in a systematic way.
Score 7 out of 10
Vetted Review
Verified User
I had used this as an intern, didn't work much on it.
November 01, 2021
Great Low-code CRM and BPM tool with awesome customer service.
Score 10 out of 10
Vetted Review
Verified User
Creatio is much faster and more configurable than Salesforce. The first thing that I noticed when migrating from Salesforce to Creatio was how few clicks it took to record activity or create a new task. Similarly, the page loading speed is so much faster which saves me hours per day. Salesforce was very clunky and difficult to configure (we had to pay consultants tens of thousands to configure it for us). Creatio is seamless to configure and even non technical users can set up the platform in whatever way they want.
We selected Creatio to replace Hubspot because it was a better fit for our objectives.
July 12, 2021
Creatio review
Score 10 out of 10
Vetted Review
Verified User
I have not used other products
For this customer, I've been choosing among AmoCRM, Insightly, Bitrix24, Zoho Bigin (and CRM) and many others. The choice of Creatio was predicted mostly by the fact, that the company was using Terrasoft CRM previously. So it was a safe decision and choice to have the same provider of the service. And there was a good discount for loyal customers.
May 01, 2021
Make simple your technical support with Creatio
Score 8 out of 10
Vetted Review
Verified User
No other CRM used before
September 07, 2020
A great solution to manage front office processes effectively
Score 10 out of 10
Vetted Review
Verified User
The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
August 09, 2020
Creatio: Excellent product, very helpful & friendly staff
Score 9 out of 10
Vetted Review
Verified User
I do not wish to criticize others.
Score 9 out of 10
Vetted Review
Verified User
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
June 30, 2020
Creatio became an indispensable solution for Be Tech
Score 10 out of 10
Vetted Review
Verified User
Now I use only Creatio in my work.
Score 10 out of 10
Vetted Review
Verified User
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Creatio stood out from other vendors in terms of both the system’s usability and robustness. We were impressed by the flexibility of customization that the system provides. On top of that, Creatio’s technical support is always very quick to respond and helpful.
June 25, 2020
Creatio takes the pain out of switching systems.
Score 10 out of 10
Vetted Review
Verified User
Creatio is easier, more cost effective and more up to date than other solutions we evaluated.
June 25, 2020
Expand your customer case with Creatio
Score 10 out of 10
Vetted Review
Verified User
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Creatio support is faster and more efficient with a user friendly interface. Creatio features seem more modern and the marketing department has more options. The system configuration is simpler and more intuitive.
June 25, 2020
Low Code CRM
Score 9 out of 10
Vetted Review
Verified User
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- Pricing
- Customization's
- Low code
- UI
June 05, 2019
bpm'online - a consolidated and concise tool that provides ease and efficiency to users of all levels
When compared to bpm'online they are too convoluted and the support system is shoddy at best. We've had multiple issues with their support team, including some instances where the support staff provided inaccurate information. GoldMine has an extremely dated user interface and connecting it to the web requires more effort than is reasonable in this day and age. Microsoft Dynamics CRM has a very awkward user interface, making it difficult to grasp the system as a whole, particularly for level 1 users.
June 11, 2018
Personalizing Marketing Campaigns
Score 10 out of 10
Vetted Review
Verified User
Salesforce. Their package is much more expensive.