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Score 9.0 out of 100
Top Rated


Recent Reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features

Platform Security (28)


Drag-and-drop Interfaces (29)


Platform Scalability (29)


Platform User Management (30)


Reviewer Pros & Cons

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Video Reviews

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Studio Creatio Free


On Premise
per user/per month

Studio Creatio Free


per month per user

Studio Creatio Enterprise


On Premise
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Low-Code Development


Product Details

What is Creatio?

Creatio is a provider of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom.

The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.

  • Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
  • Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom
  • Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom
  • Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom. ​

Creatio products can be purchased separately or as a unified CRM solution to automate customer-facing and industry workflows with no-code.

All Creatio products are powered with no-code tools as well as out-of-the-box capabilities to help organizations digitize workflows, enhance customer and employee experiences, and boost efficiency across all business units. Creatio enables non-technical users to create business apps without coding with its no-code UI designer, and drag-and-drop visual design tools.

Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for various use cases.

Creatio platform is built on a modern technology stack, to offer the maximum degree of freedom to integrate the platform within an organization’s digital ecosystem.

Creatio boasts thousands of customers launching millions of CRM, as well as operational and industry workflows within the platform every day in 100 countries. Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio also states they have long-lasting relationships with organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others.

Creatio Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Creatio Screenshots

Freedom UINo-code designerWorkflow

Creatio Videos

Studio Creatio is a no-code platform to automate workflows and build applications with maximum degree of freedom.
Sales Creatio is an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.

Creatio Integrations

Creatio Competitors

Creatio Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac, Windows Server
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Dutch, Portuguese, French, Czech, German, Russian, Italian, Polish, Hebrew, Ukrainian, Indonesian, Vietnamese, Arabic, Thai, Romanian


View all alternatives

Frequently Asked Questions

How much does Creatio cost?

Creatio starts at $0.

What are Creatio's top competitors?

Appian are common alternatives for Creatio.

What is Creatio's best feature?

Reviewers rate Platform Security highest, with a score of 9.4.

Who uses Creatio?

The most common users of Creatio are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings




(1-25 of 49)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Our business users love the flexibility and automation they can create so they save time and increase efficiency.
  • Huge costs savings as it replaced 3 systems for us, bringing it all under one platform.
  • Minimal time spent supporting business users given low code + no code platform.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Creatio was much more affordable than Salesforce.
  • Our team has greater visibility over team activity as it's easier to track output.
  • It takes me half as long as it did on Salesforce to create tasks and log in activity.