Creatio

Creatio

Top Rated
Score 9.0 out of 10
Top Rated
Creatio

Overview

What is Creatio?

Creatio is a provider of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom.

The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals...

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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Platform Security (28)
    9.4
    94%
  • Drag-and-drop Interfaces (29)
    9.3
    93%
  • Platform Scalability (29)
    9.2
    92%
  • Platform User Management (30)
    9.1
    91%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Studio Creatio Free

$0

On Premise
per user/per month

Studio Creatio Free

$0

Cloud
per month per user

Studio Creatio Enterprise

$25

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.creatio.com/studio/pricing?…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Studio Creatio Enterprise: low-code platform to automate any business idea in minutes
03:10
Sales Creatio: sales management platform overview
04:19
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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.2Avg 8.8
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Product Details

What is Creatio?

Creatio is a provider of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom.

The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.

  • Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
  • Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom
  • Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom
  • Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom. ​

Creatio products can be purchased separately or as a unified CRM solution to automate customer-facing and industry workflows with no-code.

All Creatio products are powered with no-code tools as well as out-of-the-box capabilities to help organizations digitize workflows, enhance customer and employee experiences, and boost efficiency across all business units. Creatio enables non-technical users to create business apps without coding with its no-code UI designer, and drag-and-drop visual design tools.

Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for various use cases.

Creatio platform is built on a modern technology stack, to offer the maximum degree of freedom to integrate the platform within an organization’s digital ecosystem.


Creatio boasts thousands of customers launching millions of CRM, as well as operational and industry workflows within the platform every day in 100 countries. Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio also states they have long-lasting relationships with organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others.

Creatio Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Creatio Screenshots

Screenshot of Freedom UIScreenshot of Screenshot of Screenshot of No-code designerScreenshot of WorkflowScreenshot of Screenshot of

Creatio Videos

Studio Creatio is a no-code platform to automate workflows and build applications with maximum degree of freedom.
Sales Creatio is an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.

Creatio Integrations

Creatio Competitors

Creatio Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac, Windows Server
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Dutch, Portuguese, French, Czech, German, Russian, Italian, Polish, Hebrew, Ukrainian, Indonesian, Vietnamese, Arabic, Thai, Romanian

Frequently Asked Questions

Creatio starts at $0.

Appian are common alternatives for Creatio.

Reviewers rate Platform Security highest, with a score of 9.4.

The most common users of Creatio are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 35)
Companies can't remove reviews or game the system. Here's why
Jacob Grabowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Creatio support is generally very responsive and often responds much faster than the expected SLAs. We have very rarely had "blocking" problems when creating new applications or features, and in all cases, Creatio has been able to help us or direct us to a solution. Overall, we are very satisfied with their support.
Score 10 out of 10
Vetted Review
Verified User
Support is amazing. Day-to-day queries are answered quickly with the support team; however, we have Olga, our dedicated manager, who is amazing and gets on with everything. She really listens to what we want and what we are trying to achieve and works out the best way to do this.
Naveen Gabrani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In general, we have found support to be responsive. They are able to respond to cases in a short amount of time. We have emailed them for our queries and they have responded promptly. Overall the experience of interacting with the support has been positive. Multiple ways are available to contact support.
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