Name: COMPASS Quality Management System (QMS)
Author: Creato Performance Solutions

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Users commonly recommend embracing the use of COMPASS, as they believe it becomes second nature over time. They find it to be a great tool for quality management systems (QMS). Some users even suggest that every health organization, especially those who value quality, should utilize COMPASS.

Another common recommendation is to invest in more user licenses than initially needed. Users have found COMPASS to be convenient and easy to use for over 3 years. They appreciate its user-friendliness and efficiency in project storage.

Many users also appreciate the responsiveness of the COMPASS team. They commend the continuous development of new tools and resources and acknowledge that the team is open to community suggestions. Some users even mention that the COMPASS team can customize features for organizations, adding to their positive experience with the software.

Overall, users highly recommend COMPASS as an easy-to-use solution for implementing process changes, improving staff culture, and achieving successful performance improvement projects.

COMPASS Quality Management System has proved invaluable to organizations, providing a one-stop-shop to manage projects and track improvements. Users have leveraged the software to solve a range of business problems, from idea management and project management to corrective and preventive action and 5S. By removing much of the waste associated with tracking and managing projects, COMPASS allows users to focus on making improvements happen.

Organizations have realized several benefits from using COMPASS. The software has helped them break down and analyze processes that are not working, providing a way to prioritize efforts with its built-in rating system. Users leverage the tools provided by COMPASS to scope down projects so they are achievable and measurable. Additionally, it assists in strategic planning, execution, and auditing programs while “removing much of the waste” associated with these activities. In turn, this leads to an environment where users can drive improvements across all areas of the business value stream from beginning with defining a problem or opportunity through reporting metrics and stakeholders.

Flexibility for managing improvement projects: Many users appreciate the flexibility of COMPASS Quality Management System (QMS) to define types of initiatives and tailor them to each particular project, making it easier to manage a large portfolio of improvement projects. Some reviewers have found this feature invaluable as they can customize their approach according to specific needs.

Structured and standardized solution: Several users find that the structured and standardized solution provided by COMPASS is excellent for managing process improvement projects. They think that the software makes it easy to follow a systematic approach while ensuring that nothing is missed during the implementation process.

Real-time access to tools and training: Users like the ability for project leaders and teams to access tools and training at the point of use and in real-time, making it easier to navigate through the software. Some reviewers appreciate that there are many tools available for any number or size of projects, which decreases dependency on team members.

Interface Formatting: Users have stated that the interface formatting is not user-friendly and requires text boxes to be expanded for each section, causing inconvenience. Some users find it unwieldy.

Confusing Interface: The software has a confusing and daunting interface which makes it challenging to use, according to some users. They feel that the software requires exploration before becoming familiar with its usage.

Cumbersome Review Process: Several users have reported that the review process of COMPASS QMS is cumbersome and needs improvement.

COMPASS® is a project portfolio management system designed to sustain an organization’s quality and performance improvement activity, from Creato in Del Mar. COMPASS creates a pipeline of improvement opportunities that are automatically prioritized for consideration by management. Projects are resourced, and improvement teams are guided, step-by-step, through the completion of work necessary to achieve improvement. The best tools for each problem are recommended and provided to the end user. Real-time reports are available in an A3 format, the reporting tool of choice for many organizations today.

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COMPASS Quality Management System (QMS)

Quality Management Software helps measure and improve the quality of a company's product, service and processes. It is often used by manufacturers and includes functionalities such as auditing, risk management, complaint management, and compliance.

Quality Management

Creato Performance Solutions

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COMPASS Quality Management System (QMS)

Overview

What is COMPASS Quality Management System (QMS)?