Name: CRM Travels
Author: CRM Travels

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Online Learning

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

CTRM

Finance and Accounting

Applicant Tracking

Compensation Management

Contractor Management

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Browser

C/C++ Integrated Development Environments

Change and Configuration Management

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Pipeline

Enterprise Architecture Management

Enterprise Backup

Extended Detection and Response (XDR)

Fraud Detection

High Availability Cluster

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Password Management System

Remote Monitoring and Management

Security Awareness Training

Software Defined Storage (SDS)

Static Code Analysis

Storage Area Network

Voice Recognition

Vulnerability Management

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Digital Experience Platforms (DXP)

Email Marketing

Graphics

Heatmap and Session Recording

Marketing Automation

Marketing OS

Social Media Management

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Field Service Management

Professional Services Automation

Project Management

Prototyping

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales Intelligence

eCommerce

Sales

Insider Risk Management

Secure Service Edge (SSE)

Security

Church Management

Forestry

Telemedicine

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Zoho CRM

Zoho

Salesforce Sales Cloud

Salesforce

Oracle CRM On Demand

Oracle

Oracle Siebel Enterprise Marketing Suite (discontinued)

Discontinued Products

HubSpot CRM

HubSpot

Zendesk Sell

Zendesk

Followup CRM

FollowUp CRM

LocaliQ

Gannett

Calendly

Thryv

CRM Travels is a customer relationship management (CRM) software specifically designed for travel agencies and tour operators. It offers a comprehensive set of tools and features to streamline and automate various business processes within the travel industry. According to the vendor, CRM Travels caters to professionals in the travel industry, including travel agents, tour operators, travel management companies, destination management companies, and online travel agencies (OTAs).

## Key Features

**Tariffs**: CRM Travels offers different tariff options, such as STANDART and FULL, based on company size, number of employees, and offices. Users can calculate the monthly cost using the tariff calculator. Each tariff provides access to various sections and features within CRM Travels.

**News**: Stay updated with the latest developments in the travel industry through CRM Travels' news section. Get notified about new features, system updates, and other relevant news.

**To Affiliates**: Generate additional income with CRM Travels' affiliate program. Owners of tourist websites, blogs, and social media pages can earn commissions from companies they refer to CRM Travels. The program provides detailed statistics on click-throughs, transfers, and payments for transparency.

**Info Center**: Access a wealth of resources and information through the Info Center. Find hotel reviews, airport boards, aircraft tracking, city/country guides, link directories, useful links, travel exhibitions, and embassy contacts. The Info Center also allows users to post their own offers and includes a section for refused/promotional tours.

Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. 

The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs.

The product also has an integrated project management module.

Standard

Professional

Ultimate

Plus

Starter

Unlimited

Agentforce 1 Sales

CRM Travels

CRM software centralizes customer data to support every stage of the customer journey—from outreach to retention. These platforms help sales, marketing, and support teams manage contacts, automate workflows, and track interactions. Advanced CRMs include pipeline management, marketing automation, and analytics. Compare top CRM tools based on user reviews, features, and fit for your business needs.

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

CRM Travels

Overview

What is CRM Travels?