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CrossKnowledge Learning Suite

CrossKnowledge Learning Suite

Overview

What is CrossKnowledge Learning Suite?

CrossKnowledge Learning Suite is a cloud based learning management solution (LMS). The solution is customizable and includes a built-in authentication protocol. It is designed to integrate with content formats such as SCORM and AICC. CrossKnowledge is a Wiley Global brand.

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Recent Reviews

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The CrossKnowledge Learning Suite offers a range of features and functionalities that cater to various user needs. Users have found the …
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Pricing

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What is CrossKnowledge Learning Suite?

CrossKnowledge Learning Suite is a cloud based learning management solution (LMS). The solution is customizable and includes a built-in authentication protocol. It is designed to integrate with content formats such as SCORM and AICC. CrossKnowledge is a Wiley Global brand.

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CrossKnowledge Learning Suite?

CrossKnowledge Learning Suite is a cloud based learning management solution (LMS). The solution is customizable and includes a built-in authentication protocol. It is designed to integrate with content formats such as SCORM and AICC. CrossKnowledge is a Wiley Global brand.

CrossKnowledge Learning Suite Video

Introduction to CrossKnowledge Learning Suite

CrossKnowledge Learning Suite Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The CrossKnowledge Learning Suite offers a range of features and functionalities that cater to various user needs. Users have found the platform to be particularly suitable for digital training setups and sales. With its customizable courses and good sales channels, CrossKnowledge provides an interface that allows for personalized learning experiences. Additionally, the platform integrates options for vision conferences, sales process automation, and statistical reporting, further enhancing the learning experience.

One key aspect of the CrossKnowledge Learning Suite is its user-friendly interface that engages learners through gamification. Users appreciate the easy navigation, course assignment, dashboard access, and user management capabilities that enable them to effectively manage their training needs. Furthermore, the ability to download content for offline use on any device has proven to be highly valuable.

CrossKnowledge continuously updates its platform with new features and functionalities to meet client requirements and stay up-to-date with evolving technology developments. This commitment to improvement has established CrossKnowledge as a key provider of online learning content and a reliable learning management system.

Customers are highly satisfied with the products and services offered by CrossKnowledge. The platform's tailored learning approach through customized learning paths provides an effective means of delivering knowledge across multicultural organizations. Moreover, the powerful communication tool facilitates interaction among administrators, leaders, and users, fostering engagement and collaboration in the learning process.

Overall, CrossKnowledge has successfully rolled out its Learning Suite across entire organizations, effectively serving as a provider of quality learning content and a comprehensive learning management system.

Good Analytics Data: Users have found the analytics data provided by CrossKnowledge to be very helpful in measuring team performance, with multiple reviewers mentioning this. It allows them to effectively track weekly hours and progress, which enhances their ability to assess and manage their team's performance.

Wide Range of Library and Course Options: Multiple users appreciate the wide range of library and course options available on CrossKnowledge. This extensive selection enables users to access a diverse array of learning materials and resources, catering to different interests and learning needs.

Professional Reputation: Reviewers highlight that CrossKnowledge is a reputable digital training site widely recognized in the industry. This professional reputation adds credibility for users when interacting with learners or potential learners, enhancing their trustworthiness as providers of high-quality education.

Clunky and Non-User-Friendly Interface: Several users have expressed frustration with the platform's interface, describing it as clunky and not very user-friendly. They have mentioned that tasks such as opening documents and videos require multiple clicks and navigation, making it less efficient compared to other platforms.

Lack of Support and Inadequate Product Development: Some users have been dissatisfied with the lack of support provided by the team behind the application. They have described the support as non-existent and criticized the leadership and product development. According to them, they feel that the application is not well-developed and that the team lacks knowledge in product development.

Difficulties in Setting Up Learning Events and Limited Reporting Options: A number of users have mentioned several disadvantages of the learning management system. They found it difficult to set up learning events and manage invitations to learners. Furthermore, they criticized the limited reporting options, stating that there were very few customization options available and basic reporting functions were missing from the platform.

Attribute Ratings

Reviews

(1-1 of 1)
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Swapnil Gyani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We’ve rolled out CrossKnowledge across our entire organisation and it plays two key roles: provider of learning content and a learning management system.
  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Learning Management (11)
55.45454545454546%
5.5
Course authoring
60%
6.0
Course catalog or library
80%
8.0
Player/Portal
50%
5.0
Learning content
100%
10.0
Mobile friendly
60%
6.0
Progress tracking & certifications
50%
5.0
Assignments
60%
6.0
Compliance management
30%
3.0
Learning administration
40%
4.0
Learning reporting & analytics
30%
3.0
Social learning
50%
5.0
  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
1000
All departments
5
Be good at troubleshooting technological issues Be prepared to learn and put up with some of CrossKnowledge’s peculiarities
  • Behavioural learning content
  • Compliance learning content
  • Managing employee onboarding
  • We’ve set up a channel on CrossKnowledge to share articles, videos, podcast and other content that relate to the industry and space that our organisation operates in, and our employees have found a lot of value in it
  • We’re working on linking learning objectives with our competency framework and performance management system
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
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