TrustRadius
Crowdbooster is designed to optimize and measure the success of Twitter and Facebook posts. Visualizations make it easy to see how many times a tweet has been retweeted, and how many potential impressions have resulted. It also shows how many likes, comments, and shares a Facebook post has received. Based on the historical performance of posts, it suggests optimal times of day for sending out new posts.
Crowdbooster recently abandoned the freemium pricing model and now offers three plans ranging from $9 to $99 / month.https://media.trustradius.com/product-logos/2K/3H/7N1QXW2H7AUF.pngCrowdboosterA simply beautiful social media tool2013-11-04T20:36:38.523ZTimed social media posts - Crowdbooster provides the opportunity to schedule social media posts allowing you to work on other important social media tasks.
Simply beautiful tracking - There are millions of ways to measure social media impact. Crowdbooster offers the most important and relevant measurements in simplified charts..
Great UI - Crappy UI = crappy experience. Crowdbooster's UI is easy to navigate. It won't take months to learn where all the buttons are.,Limited to Twitter and Facebook - Pinterest and Google+ should be added, the women and business segments shouldn't be ignored.,9,Increase in productivity utilizing Crowdbooster to schedule social posts.
Influencer recommendations are useful for relationship development opportunities.,9,10Hubert YeeCrowdBooster Easy to Use - Maximize Social Growth!2013-10-25T23:37:12.991ZOne of the greatest things I like is you can find out who are best retweeters. All the people who are my power retweeters I have built a relationship and get them to retweet more of my tweets. If I have something I need retweeted I can DM them and get it retweeted.
Influential Followers - recommends people who I should follow. I have gained great business relationships through this.
Facebook metrics - The ability to see highest number of replies and viral reach affects all my social media sites. Because I know which messages perform the best, I can place them on my other 24 networks and basically guarantee success.,More networks covered.,10,Because of certain features I have increased ROI mainly because of direct interaction with followers.,1,10Trent PartridgeGreat software for growing programs2013-10-28T20:45:00.825ZProvides quick, at-a-glance summary on social media performance. Great for those last minute reports!
Provides useful metrics on engagement and impressions to help you evaluate your performance.
Provides a snapshot of timing to help determine the best times to schedule your posts/tweets.
Love that the product is flexible and allows me to export specific information from a custom date range.,Would like to see more demographic information incorporated into audience follower information (location, language, etc.).
Would love to see more information within Crowdbooster about my Twitter followers (similar to what is provided in Twitter Analytics).
Click data reported in Crowdbooster and Twitter has been inconsistent--I'm getting different reports from each, with Crowdbooster usually reporting less.,Increased efficiency. I am able to generate useful snapshot reports in seconds. Particularly useful when you need answers fast (such as on a phone call).
Peace of mind. I am able to compare the data in Crowdbooster to what is exported from Facebook and Twitter.
Quicker, simpler evaluation of results. I am able to more easily compare impressions with engagement data to see what is working, and what should change. Particularly useful in day-to-day analysis.,10,7,No,HootSuite,Sprout,Price
Product Features
Product Usability
Prior Experience with the Product,In the future, I would probably have more users test the software for usability and intuitiveness. We haven't had any problems, but in some instances it's difficult to jump right in and know where to find what you are looking for.,Implemented in-house,No,Change management was minimal,Training on using the platform
Justifying cost,10,Scheduling posts.
Reviewing summary data (such as impressions).
Customizing user settings.,It can be difficult for new users to figure out how to export their results.
Would like to be able to export charts/graphs.
When I switch from one platform to the other, I'd like it to preserve the custom date range that I specified rather than enter it again.
It's not clear to new users that the "Followers" box is a button that leads to more data.,6Ashley LeónFantastic Social Media Measurement Tool!2013-10-28T20:53:33.539ZBest in class Twitter tracking by post, over time.
Great way to see who interacted with you on Facebook, at a glance
Good visualizations of data.,Interface could use some work.
CSV download could have more data
More options for showing data visually.,Better Customer Service through better data
Increased visibility into key advocates for the brand
Tracking our progress over time
Potential reach calculations show us how far our content tends to travel.,10,10Joe SterneHas immense potential but is not where it needs to be yet2013-10-26T21:24:40.370ZThe times at which I was recommended to tweet were for the most part good times to tweet in the context of my Twitter follower base.
The list of most engaged facebook fanpage followers allowed me to identify my most loyal Facebook fans. This was useful at a time when I was contemplating "fan rewards".
Graphical visualization tool to show relative social media footprint of each tweet and facebook fanpage wallpost. Twitter and Facebook are captured separately - which makes sense.,The ranked order of twitter followers and the number of "tweet impressions" did not help that much. Those "tweet impressions" were not really an estimate of how many people were actually reading my tweet. It was simply a sum of followers of the person retweeting a tweet and the sum of all followers from a subsequent retweet of the initial retweet. All this told me was the best case scenario I could expect if ALL followers of a person that retweeted saw my tweet. This is not a true measure of "twitter footprint" – since the “signal to noise” ratio in Twitter is very low.
There was no system in place to track "clicked links" for links embedded in tweets and/or facebook wall posts. Hootsuite did a good job of this – but only for twitter.
The list of recommended times to tweet were always "on the hour" (i.e. 10 a.m, 1 p.m.). Never were the times ever at "half past the hour" etc. An independent study that I did on my own using Google Analytics (and campaign links using google's URL builder) helped me determine that my optimal "Tweet time" during the week is 3:30 p.m. ET. More importantly, the recommended times seemed to be roughly the same on the weekends - which I find strange given that social media behavior does change on the weekends.
Occasionally, in my facebook ranked table of "loyal fans", I would see people in there that had not "liked" or "commented" on a post for months at a stretch and the "look back" period of the table was only around 7 days or so. Hence, I occasionally had to question the accuracy of that table.,It has helped with customer acquisition through Twitter.
Helped quickly assess loyal fans for a reward system - which in turn boosts customer loyalty and helped alleviate churn.
Helped inform timing of tweets and facebook fanpage wall posts.,5,5Pranav ChandrasekharCrowdbooster Review -- Bailey Cernohous2013-10-23T21:55:19.969ZEasy to find information needed.,They do well in our specific use case.,Helps us understand when tweets are retweeted (month-wise).
Shows which tweets were most successful to help prepare future potentially-successful tweets.,9,8,4,1,Use it to see how many followers, mentions and retweets we get each month and compare to previous months.
Helps figure out what time of the year is most beneficial for tweets/when people are listening and wanting to follow, mention, and retweet.
Shows if we are doing better or worse with the content we are tweeting in accordance to our followers' responses (or lack of responses).,,Don't know,8,Self-taught,My boss taught me how to use it, and it has been working well thus far.,8,9,9,9,Hootsuite, Cision, Radian6.,,N/ABailey Marie CernohousThe saturated market of Social Analytics Tools - what meets the mark and what doesn't2013-11-12T16:58:35.871ZComparison analysis of Twitter followers over time.
Seeing real-time reporting.
Targeted recommendations.,Understanding the algorithm behind campaign effectiveness.
Understanding the algorithm behind engagement - what data drives these reports and how is it measurable?,3,No real impact - the reports were hard to qualify results.
The lack of integration with Hootsuite made it a disconnected process.,2Verified UserCrowdbooster Provides Minimal Metrics2013-10-25T23:32:09.500ZTracks impressions.
Tracks follower growth.
Allows users to schedule posts and edit easily.,Limited metrics.
Scheduling posts for Facebook.,Increased employee efficiency.
Never a lack of content on social media.,6,6Verified UserEffective, inexpensive tool for SMB2013-03-21T20:27:13.076ZWe were looking for an easy and affordable way to schedule and publish social media posts, get guidance on when to post, engage with our most engaged and most influential followers, and analyze the reach of our posts. Crowdbooster checks all of these boxes.
Manage multiple accounts very easily
Find the most optimal time (as calculated by Crowdbooster) to schedule posts to maximize reach
Find & engage with out biggest social advocates,Doesn't seem like an ideal tool for enterprise social media management. t does not have enterprise-level features like CRM & web analytics integration, and role-based permissions.,Before selecting Crowdbooster, we managed all of our social media accounts manually, so it has decreased the amount of time we spend on these tasks.,10,10Verified UserGreat for pinpointing top influencers.2012-11-12T20:42:57.836ZIncredibly useful to know top supporters in an objective way – based on engagement. This is not easy to get. Many tools will provide high-level data, but Crowdbooster lets us know at the individual level who is working hardest to promote us on social channels.
Even the free tool is quite powerful – the main limitation being the number of social accounts we can monitor
Easy to use. Does what I want it to do. The user interface is not super busy and cluttered. Makes the product quite intuitive.
Targeted recommendations. This is a great feature. The software proactively suggests what you should be doing to reach top influencers, create more resonant content etc. It doesn't just display a constantly shifting stream of data, but filters it to tell us what to do.,Exporting data is not intuitive.,8,I needed a tool that would provide a view of how our social media accounts were performing and who are our top influencers. None of our other tools was really able to do this.We use Crowdbooster primarily to discover our strongest promoters at an individual level.,,8Verified User
Unspecified
Crowdbooster
14 Ratings
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