Crowdbooster (discontinued)

Easy to find information needed.

They do well in our specific use case.

Helps us understand when tweets are retweeted (month-wise).

Shows which tweets were most successful to help prepare future potentially-successful tweets.

Use it to see how many followers, mentions and retweets we get each month and compare to previous months.

Helps figure out what time of the year is most beneficial for tweets/when people are listening and wanting to follow, mention, and retweet.

Shows if we are doing better or worse with the content we are tweeting in accordance to our followers' responses (or lack of responses).

Hootsuite, Cision, Radian6.

Incredibly useful to know top supporters in an objective way – based on engagement. This is not easy to get. Many tools will provide high-level data, but Crowdbooster lets us know at the individual level who is working hardest to promote us on social channels.

Even the free tool is quite powerful – the main limitation being the number of social accounts we can monitor

Easy to use. Does what I want it to do. The user interface is not super busy and cluttered. Makes the product quite intuitive.

Targeted recommendations. This is a great feature. The software proactively suggests what you should be doing to reach top influencers, create more resonant content etc. It doesn't just display a constantly shifting stream of data, but filters it to tell us what to do.

Exporting data is not intuitive.

I needed a tool that would provide a view of how our social media accounts were performing and who are our top influencers. None of our other tools was really able to do this.We use Crowdbooster primarily to discover our strongest promoters at an individual level.