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CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
Overview
What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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Product Details
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- Competitors
- Tech Details
- FAQs
What is CrowdCompass?
CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.
CrowdCompass Competitors
- EventMobi
- QuickMobile
- Poken
CrowdCompass Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
CrowdCompass is an event management software system offered by Cvent.
EventMobi and QuickMobile are common alternatives for CrowdCompass.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(155)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.
The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.
CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.
Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.
Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.
Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.
Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.
For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.
While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.
In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.
Attribute Ratings
Reviews
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November 26, 2019
Ease of use
Score 8 out of 10
Vetted Review
Verified User
It is being used for our events department.
- Communicate with attendees
- Broadcast messages
- Connect groups
- Adding information
November 20, 2019
Easy to use
Score 5 out of 10
Vetted Review
Verified User
So far, our sales team has been using CrowdCompass to find new and inventive ways to keep up with the changing trends in the hospitality industry. I help to manage the sales team but do not use CrowdCompass myself, so my review will be based off how my staff feels it is working so far.
- CrowdCompass helps to give new ideas on how to stay up to date with the latest trends
- It is easy to use with an app form.
- It allows us to take our business on the road
- It seems to focus on one area only
- Integration is a little difficult
- Sharing across users is difficult
September 30, 2019
User-friendly for planners and attendees!
I am the administrator for CrowdCompass in our organization. We integrate with Cvent and use it for our flagship conference which is 1,000 people from 85 countries every year. Besides myself, we have a couple of other users from my department and the marketing department to make sure everything is functioning and looks great.
- It is so user-friendly! The learning curve was not all that steep.
- I am not incredibly techy, and I have no problem using CrowdCompass whatsoever.
- I have worked with two sales reps who have been incredibly helpful as well.
- It has an organized user interface that makes it easy to make the app your own.
- While it is easy to use, it is somewhat limited in what you can edit. I have never had something I wanted to and couldn't edit, but there is some give and take there.
September 28, 2019
Helped us save time and paper!
This year we stopped printing personalized schedules for attendees at our 1,000 person conference. Instead, their schedules were in the app. This accomplished several goals: it saved hours of work our interns used to have to spend merging and printing schedules, it saved money on printing, it saved paper (trees), and it drove up our app adoption rate. With more people using the app, were were able to communicate better with attendees, facilitate more in-app networking, and allow our attendees to boost our social media presence.
- Event venue maps keep attendees from getting lost and save our staff time by not having to spend a lot of time doing wayfinding.
- Networking and social. Our attendees love the social wall.
- Schedules. Personalized schedules and updates in real-time.
September 26, 2019
Fun and Professional
We use CrowdCompass with our client events. Our attendees can use the app to access documents, maps and their agenda. We occasionally use the gamification, but most of our meetings are corporate meetings and they do not have the time to play the game.
- The appearance of the app is very professional.
- Easy to access information in the app with easy to set up design.
- The map feature is important to us.
- Would like to be able to switch between app home page designs after the event is set up in case I want to change my mind. Currently, have to delete the entire event and start over.
- Do not always want to use the game feature and there's no way to fully turn it off.
September 24, 2019
CrowdCompass is Intuitive and Cuts Down on Print Material!
We use CrowdCompass for our Client's corporate events and training meetings. We use it across the entire organization. It really helps to cut down on printing and spending collateral since all of the information can be put in an attendees hands.
- Design and Buildout
- Push Notifications
- Branding for your Event/Organization
- Time turnaround for customer support questions
Score 8 out of 10
Vetted Review
Verified User
CrowdCompass is used for our annual conference. We needed a way to communicate with attendees - schedules, updates, conference layout, etc. As well as for the attendees to communicate with each other for networking purposes.
- Integration with EventFlex was seamless - even with last minute changes
- Customer support is top notch - fast and reliable
- The mobile app is very sleek looking and intuitive for attendees to navigate
- Loved that they provided marketing materials and how to docs to send our attendees, so that we didn't have to create them
- The add to my schedule function needs improvement. It would have been nice to know the restrictions based on registration paths before we created those.
- Polling functionality could be more robust
- The map function was great, but wasn't intuitive on how to use. A lot of attendees didn't realize it was there unless we told them
August 07, 2019
Easy to use and setup
We use CrowdCompass primarily in the US across a broad range of departments. We utilize the integration with Cvent and it has been a game-changer for us. Having the agenda and speakers sync over into the app and not having to duplicate the work of re-building all that content in a separate system is awesome.
- Live Q&A
- Integration with Cvent
- Security settings/options
- Targeting/Segmenting content by audience
- Interactive features
- Segmenting mass emails by audience
- Linking content across platform
August 06, 2019
Great App Software!
We utilize CrowdCompass to create apps for large scale events.
- Easy to set up.
- Lots of resources.
- Customizable icons.
- Customizable sections - text color, etc.
- Privacy for attendee section to be able to filter which people can add themselves.
August 01, 2019
CrowdCompass Review
It is being used in our Meeting & Events department on a per-client basis. We sometimes need clients to use an app for check-in and calendars.
- Ease of use.
- Helps with a specific business problem.
- Attractive looking app.
- The connection of appointments did not work properly all of the time.
- Sometimes it can be a little confusion as to where to go direction ally.
July 29, 2019
Great add on to Cvent
We use CrowdCompass for our annual conference app. I am the sole user of CrowdCompass and set everything up myself. We utilize features like schedule, speakers, FAQs, and attendees. Using the app lets us update schedules on the fly and push notifications to let anyone know of the changes.
- Extracts information from Cvent registration so you don't have to enter it twice
- Real-time updates let us update schedules and send out notifications to attendees
- Clear information that connects to different areas of the app
- Better gamification options
Score 7 out of 10
Vetted Review
Verified User
We use CrowdCompass at our two flagship events, an advocacy conference and a large NYC conference. We use it to keep our attendees both engaged and informed before, during, and after the event. It allows us to go (mostly) paperless and impress our attendees. Both groups contain a mix of older and younger users. The younger group really adopts the technology, while the older appreciates the ease with which they can use the app.
- Customer service.
- User experience.
- Back end administration.
- Customization.
- Interactive features.
- Documentation.
July 26, 2019
CrowdCompass makes event planning easy!
We use CrowdCompass for the two conferences we hold annually. This has been a huge time-saver for us, as we no longer have to print any handouts for attendees, nor do we have to print out Speaker Evaluations and forms for attendees to complete their CE hours.
- Allows attendees to personalize their schedule.
- Allows attendees to view handouts for each presentation once they're back home.
- You're able to push out notifications for important messages that need to be sent out during the event.
- Attendees are able to network through the app.
- Some attendees with Android phones have a harder time downloading the app than iPhone users.
- Not being able to customize the Game in the app is frustrating.
- The login process can be confusing for attendees.
July 22, 2019
CrowdCompass as a whole
CrowdCompass was used by our marketing team to support our annual conferences. It was downloaded and used organization-wide at the event. We used it to connect our staff, attendees, and sponsors with our event. It helped support engagement initiatives and connect with attendees. It also provided access to information about our event and schedule.
- CrowdCompass connected with our Cvent account made a seamless event experience.
- CrowdCompass made it easy to get a custom app in front of our attendees.
- CrowdCompass made it easy to navigate what was going on within our conference.
- The grouping feature was hard to use. There was no import option, so to target specific groups of attendees, we had to manually enter each one.
- The Live Polling didn't offer duplication of our theme/customization options, so we had to recreate each time.
- I wish there was a feature to display the event feed to attendees on a monitor for further engagement.
July 20, 2019
Great Event App with all the features you need
We use CrowdCompass at our flagship events such as our annual conference. The app has really helped us to streamline communication and distribution of materials for attendees, increased attendee engagement through live polling, live Q&A, gamification and enhanced networking capabilities and helped us to reach our goal of going paperless at these events.
- The app is easy to navigate and set up so it does not require a lot of time and training to implement.
- Includes all of the features you need such as live polling, live Q&A, surveys, gamification, attendee messaging and contact sharing, etc., which has had a significant effect on attendee engagement at our flagship events.
- As a leader in the events industry, Cvent is always introducing new updates and features to stay up to date with the latest technology and trends in the market.
- It is fairly expensive and you pay per event so it isn’t feasible for us to be able to use at our smaller scale events.
- Login process can be a little confusing and requires several steps but they have made improvements to this process.
July 12, 2019
CrowdCompass for Engagement
Our organization is using CrowdCompass and recently branded it as our own app. Our member attendees have adopted CrowdCompass, and CrowdCompass is helping us with managing our attendees and their schedules. We also use Crowd Compass for live notifications during our events.
- Session information.
- Notifications.
- Event information.
- The Appointments system needs some work.
July 11, 2019
User-Friendly Meeting App!
We use CrowdCompass across the organization for internal meetings to ensure our staff are well connected and have all the tools they need without having to consult paper agendas and other collateral.
- Customized home screen.
- Easy customization.
- Simple notifications.
- Graphics are still a bit hard to customize without a design background.
- Would like to see a Flex build UI with drag and drop features.
- Toggling between preview and build mode is a little cumbersome.
We used the app for our company user conference. It was used for scheduling, sending event alerts and reminders, communicating with attendees, and posting event content.
- Fairly good in-app communication platform.
- Look and feel was good and on-brand.
- Good that it syncs with your LinkedIn profile.
- The sign-in process didn't work for a strangely large number of our users/attendees. Had to have the app admin sign us in on the backend.
- It's link to Cvent. We had a lot of operational difficulties with using Cvent.
July 05, 2019
CrowdCompass
We use it to provide our participants with an event mobile app, allowing us to send important reminder via push notifications. It eliminates/minimizes the need for paper copies of the information, allowing our events to be more "green".
- Push notifications are very easy to set up
- Easy to use for participants
- Personalized departure notice notifications, it may exist already within the app but if so it's not clear where!
July 02, 2019
My take on CrowdCompass
Our department uses CrowdCompass for all of our North America regional Professional Development events and our annual global conference. By having information readily available for participants on a very straightforward app, we're cutting our use of paper collateral in an effort to be more sustainable. We're also able to communicate with attendees in a more timely manner.
- Push notifications provide fast dissemination of information.
- Scheduling is straightforward and legible.
- Compatible on at least 2 mobile operating systems and has a web view, perfect for everyone.
- Invitation emails can be confusing
- Re-sending invitation emails is a bit of a hassle
- Layout could be better
June 20, 2019
CrowdCompass is a great app for engagement
Score 8 out of 10
Vetted Review
Verified User
We use CrowdCompass as a way to engage our event participants in a fun manner. We have used the real time session selections. I love that we are able to customize the widgets and upload exactly what we need and want to appear. I also love that we can upload our own, custom graphics to make the look and feel of the app represent our brand. The push notifications are great for sending out new and exciting information and continuing the engagement.
- Customization
- Ease of use
- Notifications do not always go through to some smartphones.
June 19, 2019
CrowdCompass is Great!
We use CrowdCompass at a biannual event that we host. It helps us communicate with attendees, share information about the event and sessions, distribute marketing, and overall manage our event more succinctly and efficiently. I am the administrator and approximately 300 people use the app at the actual event.
- Interface- it is easy to use.
- Creation- Easy to create an app, even without any coding background.
- Customizable- able to create an app that meets our needs.
- Some more fun parts to use with the app would be neat.
- Training up-front.
- Understanding app stores.
It is used by our Event planners of our Education Team and by our Leaders/Volunteers etc. through Cvent app.
As a non-profit organization, this really helps us promote our brand, keep our volunteers and attendees/participants connected, engaged and productive. We house our events and year-round communications within a single mobile app, making an easily accessible and centralized location for all your end-user information. The check-in and badge pickup process have been refined after using this app.
As a non-profit organization, this really helps us promote our brand, keep our volunteers and attendees/participants connected, engaged and productive. We house our events and year-round communications within a single mobile app, making an easily accessible and centralized location for all your end-user information. The check-in and badge pickup process have been refined after using this app.
- Managing Registrations, Member Lists, and real-time Communications have been very effective and easier.
- Integrating CrowdCompass with onsite attendance tracking and appointment scheduling creates a more seamless experience for attendees and an event that’s easier to manage. By integrating with CrowdCompass, all our Cvent data will easily transfer directly into your mobile event app once you’ve input your event information and registrants into OnArrival.
- Cloning events makes things much faster, we just have to decide the components and make adjustments.
- Measure, Track Engagement/Capture Feedback Surveys are all at one place.
- Social presence using this app.
- I am happy with all existing features, need to explore many features.
June 14, 2019
Worked great, but could use some improvements
We used CrowdCompass along with Cvent for our annual user conference. The interface is somewhat easy to navigate but definitely could use some reconfiguring. We used the app for a single event and the sign-on and customization was great. All our users were also pleased with the app. Only 2 of our marketing users were in charge of the app. The ability to sign on with multiple people would be nice, without the extra charge. It seemed like most of the features were 'extra charge'.
- Customizable interface, brand to your company.
- Infinite menu items.
- Ability to connect with other users during the event was particularly positive for our event.
- Single sign-on from Cvent and CrowdCompass
- More included features, everything was an opp for an upsell
- Modernized interface
June 11, 2019
Crowdcompass is reliable and worth using!
The app is used for all internal events and for clients! It can be used by any department that has an event!
- Attendee engagement
- Networking
- Session sign ups
- Notification alerts in site
- Polling
- Live Q&A
- Not to the much design flexibility
- Not enough customization