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- Tech Details
- First one was before the event, and I wanted to be able to add specific tags to each attendee's profile so they can search for each others based on topics of interest in the attendees list. The app is not exactly designed to allow this, but my support contact found a way around that worked really well and enhance considerably the networking part of my event.
- Second one was during my event, suddenly I could not access anymore the app as a regular attendee on my cell phone which was annoying to preview what I was doing as an admin in a hidden mode. I called my support contact who was busy and had not time but understood the urgency of the situation. She rearranges her schedule to get back to me asap and assist me. She solved the issue in a couple of minutes.
The CrowdCompass team supplied me with downloads of attendee schedule data so that I could reconcile the Cvent back-end and have accurate reports for my stakeholders.