CrowdCompass

CrowdCompass

About TrustRadius Scoring
Score 8.9 out of 100
CrowdCompass

Overview

Recent Reviews

Love Cvent Products!

10 out of 10
December 19, 2020
Used the app for our Volunteer Conference. Love the option for our in person and virtual attendees to ask questions and answer polling in …
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CrowdCompass!

8 out of 10
July 15, 2020
We use CrowdCompass for our incentive trips to provide all the guests with information on the trip. We have also used it for various sales …
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CrowdCompass Review

8 out of 10
July 08, 2020
We have only used CrowdCompass twice, both in 2020. It was used by my internal client for two Sales Meetings - one in Chicago and one in …
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Love CrowdCompass!

9 out of 10
May 08, 2020
We are using CrowdCompass in one department as the main event app for our major annual technology conference each year. It helps us …
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Awards

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Pricing

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What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Slido is an audience interaction platform that helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes. From internal communications professionals to team leaders, conference organizers, and individual presenters,…

Features Scorecard

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Product Details

What is CrowdCompass?

CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.

CrowdCompass Competitors

CrowdCompass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

CrowdCompass is an event management software system offered by Cvent.

EventMobi and QuickMobile are common alternatives for CrowdCompass.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees) and the Events Services industry.

Comparisons

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Reviews

(1-25 of 103)
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Blu Nordgren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Fantastic customer assistance. Always on time, and willing to help.
  • Easy to use platform. I was able to create events by myself after the first time (during which a CS rep walked me through all the steps).
  • Easy for attendees to use, though a select group did need some extra assistance.
  • Easy to make the attendee-facing side look really sleek and well-designed because of easy to use tools.
  • I always wished that the feedback collected through the session listings in the app would link back to Cvent and the Cvent certificate tool so that people could have been given their certificates of completion immediately after submitting their session feedback. That was the one area that I time and again wished would be improved upon. For every event that I used CrowdCompass for (and it was a total of about 6 events with two different companies), I had to do some creative workarounds. I want to say that CrowdCompass's CS team was VERY helpful with this though.
Marissa Wagoner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Allows for easily built event apps
  • Integrates with Cvent to make it easy to manage your event attendees
  • Allows you to send out targeted notifications in case of schedule and location changes
  • Is available in app stores to download with an attendee hub so you don't have to worry about review times for app launches
  • I would like to see even better integration with Cvent to allow for more content to be shared and not just attendee information
  • The app is available in the Apple and Android stores but must be used as a web-based solution for Windows and Google phones
  • I would like a little more flexibility in some of the way you can build within the app
July 15, 2020

CrowdCompass!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • 24 hour support
  • Easy to use
  • New features releases all the time
  • Hard to use with multiple languages
  • Hard to add agenda items
  • App game is great but would like to have more flexibility with when game starts
July 08, 2020

CrowdCompass Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Personalized Agendas
  • Live Polls
  • Live Q&A
  • Sign up process for attendees (emails, verification codes, etc.)
  • When I updated information in Cvent, sometimes it wouldn't sync with the CrowdCompass
  • We had some problems with the Live Polls not working, but this could have been due to internet connectivity issues.
  • Training from Cvent to user on how to build and use CrowdCompass. I felt like I was on my own to learn.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Gamification: We were able to encourage participants to become more involved in the conference by using CrowdCompass's point system and offering prizes.
  • Sponsor Advertising: We were able to incorporate more sponsorship options through the application, such as splash screens, banner ads, and push-button notifications.
  • Discussion and Networking: Our participants could start networking with each other and planning meetings through the application before and during the conference.
  • Easier ways for participants to create a profile initially. Some found it confusing.
  • A calendar where participants can send each other invites for meetings.
  • The ability to upload videos in the application.
May 08, 2020

Love CrowdCompass!

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use
  • Clean design
  • Ability to communicate with other attendees.
  • Customization
  • Organization of app tiles
  • Banner ad options
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The customizable exhibitor & speaker profiles.
  • Mapping/locations.
  • Push notifications.
  • User friendly: both internal (creating app) & external (using it).
  • Looks sleek.
  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy/intuitive user interface: our attendees range in age and tech experience, so the platform must be easy to navigate and get information from quickly and simply.
  • Providing opportunities for sponsorship benefits: because the platform is so customizable, we're able to build in sponsorship shoutouts and ads that would normally go in a printed product.
  • Ability to upload documents: this is particularly helpful when we need to make last-minute changes, additions, or provide additional resources.
  • It would be great if CrowdCompass could show which attendees are registered for each meeting. This would allow the staff-member quick access to the list of who should be in attendance and would also allow individual attendees to coordinate/network/carpool to meetings, etc.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Push notifications: Real time messaging to all or groups of attendees.
  • Attendee Engagement: Utilizing social media to gain attention for the event.
  • Agenda: On the fly updates if needed, locations and speaker information.
  • Navigation: Sometimes navigation on different platforms can be clumsy.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Ease of Use: There is nothing worse than complicated software that makes your job even harder than it should be. CrowdCompass is intuitive and it has sections broken down into the different event areas (speakers, attendees, sessions, sponsors, etc) so you make sure you can cover your bases.
  • Dedicated Support: When you launch your CrowdCompass app you get a dedicated support person. Our guy was like a personal cheerleader— he sent weekly updates about our event app adoption was going, gave us industry benchmarks to compare ourselves to and sent plenty of resource guides so we were able to really make the app shine.
  • Recommended Sessions or Tied Sessions: You can link sessions together so that when an attendee looks at "Session A", they can also see "Session B, C, D" etc so that they have a better guide for what to take next. Attendees are always looking for direction on which classes to take and having that recommended sessions feature is really helpful. If a session has two parts you can also link them so that the attendee sees there's a part one and two without having to search for the sessions separately.
  • Sponsors: You can go to town on filling out the details on the sponsor pages. Our sponsors all appreciated being able to add not only basic contact information but content including PDFs, links to videos and more.
  • Better integration with Cvent: My dream, wish and hope is that all speaker and session content equally links to Cvent. If you make a change in CrowdCompass on say a session description, it will not be reflected in Cvent. It's a bit of a drag because you absolutely have to work in two different apps.
  • Embedded videos: It would be awesome to be able to embed videos within the app. We could have a greeting to the event video and some short snippets from different classes.
  • More survey types: It would be nice to have different survey types. The survey options right now are fairly basic.
Jim Sherman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Organizes complex schedules.
  • Easy to navigate.
  • Flexible enough to include non-standard activities.
  • Backend tools are intuitive.
  • Ability to include content, such as .pdf and .ppt.
  • Some features require a login that is not linked to Association login.
  • (At the time) calendar did not automatically start with current day/time.
  • There is no bulk loading of graphics.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It is easy to set up and for attendees to use.
  • Integrations with Cvent Event Management are smooth.
  • The design of the activity feed in the dynamic view is excellent and well received by our attendees.
  • In the dynamic feed, it would be great for the top 4 icons to actually allow for more than we could swipe across to view all of the icons.
  • In the session schedule if you could also have the speaker name underneath the title would be very helpful.
  • Making filtering by strand more intuitive to users would be helpful as well.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • CVENT integration.
  • Admin dashboard.
  • Basic tool bars (color, bold, underline, font size) capability.
  • Customized gamification (too off-the-shelf/one-way-or-the-highway approach).
  • Being able to duplicate or copy an event item so you don’t have to re-enter for same event but different day (e.g. breakfast or hospitality center/room).
Jessica LOPES | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Lots of functionalities for different purposes.
  • Easy to use for the admin and the users.
  • Great consulting and guidance with a personal Mobile Solutions Specialist.
  • Flexible design and a great UX.
  • Excellent technical support when needed.
  • Reporting - basic reports integrated but for more in-depth reports you need to ask them to your account manager.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Customization of design
  • Realtime updates
  • Collecting insights for sponsors and clients.
  • It would be nice if you could white label the app.
  • Do live check-ins for attendees
  • Further customization and links to sponsor sites.