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CrowdCompass

CrowdCompass

Overview

What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

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Recent Reviews

TrustRadius Insights

CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
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CrowdCompass!

8 out of 10
July 15, 2020
We use CrowdCompass for our incentive trips to provide all the guests with information on the trip. We have also used it for various sales …
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CrowdCompass Review

8 out of 10
July 08, 2020
Incentivized
We have only used CrowdCompass twice, both in 2020. It was used by my internal client for two Sales Meetings - one in Chicago and one in …
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Love CrowdCompass!

9 out of 10
May 08, 2020
Incentivized
We are using CrowdCompass in one department as the main event app for our major annual technology conference each year. It helps us …
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Intuitive and engaging platform!

9 out of 10
April 14, 2020
We're using CrowdCompass for 2 different delegation trips in which we take around 100 people to Washington DC/Mexico City and set up …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is CrowdCompass?

CrowdCompass is an event management software system offered by Cvent.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CrowdCompass?

CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.

CrowdCompass Competitors

CrowdCompass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

CrowdCompass is an event management software system offered by Cvent.

EventMobi and QuickMobile are common alternatives for CrowdCompass.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(155)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.

The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.

CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.

Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.

Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.

Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.

Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.

For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.

While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.

In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.

Attribute Ratings

Reviews

(1-1 of 1)
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January 17, 2019

Crowd Compass is great

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used in our Group Travel department mostly for incentive trips but also for a few meetings/trade shows. It helps us get all of the information into the hands of our attendees without giving them lots of paper. It also allows us to provide up to the minute updates to the attendees should there be any schedule changes.
  • Love that it provides each attendees air travel and hotel information so attendees can have all of their important information in one place
  • Push notifications are great to get out information quickly to attendees. Have not had any issues with them not working as I did in the past with other mobile apps.
  • The map feature where you can drop pins to show where events are throughout your trip is great. And it can be accessed from a session or just by looking at the map and clicking pins directyl.
  • I believe the setup can be a bit cumbersome at times.
It is very well suited for trade shows and meetings and some incentive trips. There are some incentive trips where it does not make sense to use such as on a cruise ship where WiFi is not very good and they also have a newsletter and communication system on board.
  • It has all been positive and we have received great feedback from our attendees on how nice it is to have all of the information at their fingertips.
It is better than Certain and quite comparable to QuickMobile. There are items that I like better in CrowdCompass and vice versa. I think that the map features are much better in CrowdCompass than the other mobile applications. I know there are great changes and updates coming from CrowdCompass as well that will put it ahead of the rest.
7
Travel Program Managers and Registration Specialists
3
Very organized and able to multi-task. There are so many different facets to a CrowdCompass event.
  • Trade shows
  • Business Meetings
  • Incentive Trips
  • none that I can think of as of yet
  • educational events
  • use to boost interest in an event
We have been very happy with the product and don't feel it necessary to look elsewhere at this time.
Yes
Certain and QuickMobile
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
The Certain mobile app platform we were using did not have very advanced features. It was essentially a mobile version of the website with a few additional features. Nothing close to what CrowdCompass provides.
wouldn't change a thing
  • Implemented in-house
No
  • really did not experience any significant issues.
was very seamless
  • Online training
  • Self-taught
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available.
The hardest part was just figuring out where to go to update things and the processes you had to take. Once I figure that out building was fairly simple.
just right
double and triple-checking your content prior to launching the event. Have a few people test it out that were not part of the build.
No - we have not done any custom code
no
No
Every time I have contacted them they do their best to get me the answer as quick as possible while also being thorough. All have been great.
My contact at CrowdCompass is very responsive and always willing to jump in and help me. I never feel like I have to wait long to receive a response.
  • uploaded all of the app images
  • setting up maps
  • integrating data from Cvent
  • setting up notifications
  • it was a learning curve in the beginning
  • just figuring out where you need to go to update something.
It is a very good tool. The one thing I wish it did was allow you to send out notifications to all attendees that are signed up for a session without having to create a separate group.Tools I have used in the past did have this capability and it was a huge timesaver.
works great no matter what type of program or how many people attending.
Have not had any issues with availability.
Have had no issues.
  • Cvent
was very seamless
  • not at this time
N/A
no
very seamless
walk through with your client services representative to ensure you are doing everything correctly.
very quick to get back to us and get us what we needed.
Contacted us right away to start getting us set up in the tool and walked us through all of the processes.
not sure
no
  • not sure what the most recent upgrade was
  • looking more like Flex
  • being able to set up an app quicker
No
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