CrowdStrike Falcon Reviews

Where you need constant monitoring and real time responses, Crowdstrike has been great

Very well suited for large organizations, or honestly any organization if your budget can fit it. This relieves a lot of stress for smaller security teams.

[CrowdStrike Falcon Endpoint Protection] is well suited for smaller to larger businesses that want a full scale protection for the endpoints. Crowdstrike has a suite a full suite of granular security modules that range from anti-virus to an advanced Endpoint Detection and Response platform.

I have found CrowdStrike to be an exceptional product that gives small to large companies the much needed security solution in a one stop shop platform - full protection across all areas of security concerns. It has outstanding alerting and reporting modules that will assist in knowing where a device may have been potentially compromised, or if there is any kind of breach or virus within your network.

It's a good augmentation tool for malware protection. The detection rate and success are pretty high. Able to catch almost 90% anomalies. The cloud updates make it simple to manage and update the policies. The agent/client footprint is small on the endpoints and takes fewer resources. It can be seen utilizing network bandwidth though due to the continuous data reading from the endpoints.

CrowdStrike Falcon Endpoint Protection is a great endpoint protection product for a medium to large organizations. It's fairly easy to deploy and manage but you'll have to put some effort into configuring deployment and operational polices. Once you put the time in, you get a great return on the investment, but there is some upfront time needed, which makes it not a great fit for smaller companies.

Quick to answer questions.

Falcon does an efficient job of detecting suspicious activity on machines. It is well suited for any scenario, I can't think of a particular case where Falcon wouldn't be useful. There could be a greater amount of dashboards and reporting options, if your company is heavy on those I would suggest looking into Falcon's options before purchasing the product.

When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.

There aren't many scenarios where I wouldn't recommend CrowdStrike. You'll have the ability to create protection policies for different parts of your environment so that sensitive machines have as much protection as possible, and low-risk machines aren't overly locked down. The only reason I can't see someone choosing CrowdStrike is over a matter of budget. It's not the most expensive, nor is it the cheapest.

Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.

CrowdStrike is very convenient in large scale environments, the product is very agile, scalable and reliable; they even have a 24/7 team constantly aware of your environment in case something got through; the product is so good that they never needed to call. Its range of compatibility is also an important piece to note, it can be integrated into many systems to achieve bigger/stronger coverage. Not sure about their offer but this may not be the main option for small companies.

Their customer service is great. They're always available, always polite, and their level of knowledge makes them always efficient. They always provide a solution, they're very open - they even let you submit ideas to improve their solution, and they are very reachable (their chat support service actually works with the speed and efficiency a chat must always have, unlike other solutions).

CrowdStrike scales nicely for small to large organizations with ease. Its real-time detection works well and provides great insight into the particular threat triggered. Quick and easy sensor deployment via various methods makes installation relatively easy for most companies. It incorporates white/blacklisting features, exploits and malware detection, as well as IOA behavioral protection.

Running audits works great for companies that are Apple-specific. Since I use Jamf, I am able to compare the serial and MAC address.
It is much more difficult to do a comparison with Linux and Windows machines. Trying to get the host name serial number and MAC Address are not that easy.

The Falcon Complete Team is very proactive. I get emails for escalations with information on what needs to be done to correct the issue.

Appropriate if you're concerned about security or just suffered a breach. I wouldn't recommend this program if you are a personal user - but as a business user - the security of our information is very important.

So far it's been great. Giving us the piece of mind that our systems are safe. Until it detects a known threat we won't see it in action. Just like any insurance we hope to never have to use it, but glad it's there.

It simply works. I do get alerts, but I know Crowdstrike is blocking the behavior or malware, so I don't lose any sleep. Since installing CS, we have not had a single security incident. Nice to focus on other value add tasks than remediating malware or Ransomeware.

Falcon EPP is ideally suited for organizations with a basic internal data security presence that will benefit from the extended knowledge and 24x7 support.