CrowdStrike Falcon Reviews

29 Ratings
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Score 8.9 out of 100

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Reviews (1-6 of 6)

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Randy Munroe | TrustRadius Reviewer
February 18, 2020

CrowdStrike Falcon Endpoint Protection: The Cadillac of Exploit and Ransomware Protection

Score 10 out of 10
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Support Rating

Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
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Anonymous | TrustRadius Reviewer
March 13, 2020

Falcon - a complete review

Score 8 out of 10
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Support Rating

When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
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Anonymous | TrustRadius Reviewer
February 11, 2020

CrowdStrike Falcon Delivers As Expected

Score 10 out of 10
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Support Rating

  • Ease of implementation.
  • Overall protection capabilities.
  • Real-time system inventory function.
  • Insight and intelligence of not only the threat, but the potential of the threat.
  • Support staff of their managed service is excellent.
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Anonymous | TrustRadius Reviewer
December 16, 2019

CrowdStrike gives you the piece of mind to do business in an unsafe business world

Score 8 out of 10
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Support Rating

So far it's been great. Giving us the piece of mind that our systems are safe. Until it detects a known threat we won't see it in action. Just like any insurance we hope to never have to use it, but glad it's there.
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Samuel Hadid | TrustRadius Reviewer
November 06, 2019

CrowdStrike Falcon Review

Score 9 out of 10
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Support Rating

Their customer service is great. They're always available, always polite, and their level of knowledge makes them always efficient. They always provide a solution, they're very open - they even let you submit ideas to improve their solution, and they are very reachable (their chat support service actually works with the speed and efficiency a chat must always have, unlike other solutions).
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Feature Scorecard Summary

Anti-Exploit Technology (5)
Endpoint Detection and Response (EDR) (5)
Centralized Management (5)
Hybrid Deployment Support (3)
Infection Remediation (5)
Vulnerability Management (5)
Malware Detection (5)

About CrowdStrike Falcon

CrowdStrike's Falcon line of software includes Falcon Endpoint Protection, a complete antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.

CrowdStrike also offers a managed endpoint security solution, via Falcon Complete.

Try Falcon for free here.

CrowdStrike Falcon Features

Endpoint Security Features

Has featureEndpoint Detection and Response (EDR)
Has featureCentralized Management
Has featureInfection Remediation
Has featureVulnerability Management
Has featureMalware Detection

CrowdStrike Falcon Video

CEO George Kurtz discusses challenges organizations face using legacy cybersecurity solutions & how easy, fast & effective the CrowdStrike Falcon platform is by comparison.

CrowdStrike Falcon Competitors

SentinelOne, McAfee Endpoint Security, Symantec Cloud Workload Protection, VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

CrowdStrike Falcon Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

- Falcon Pro $6.99 per endpoint/month (for 5-250 endpoints, billed annually) - Falcon Enterprise $14.99 per endpoint/month (minimum number of endpoints applies) - Falcon Premium $17.99 per endpoint/month (minimum number of endpoints applies) You can try Falcon for free at

CrowdStrike Falcon Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No