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CrunchTime!

CrunchTime!

Overview

What is CrunchTime!?

Crunchtime! is a restaurant management platform from the company of the same name in Boston, combining workforce & labor management with inventory, ordering, and recipe management.

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Recent Reviews

TrustRadius Insights

CrunchTime! has proven to be an exceptional solution for inventory management. The software's comprehensive features make it a popular …
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Pricing

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What is CrunchTime!?

Crunchtime! is a restaurant management platform from the company of the same name in Boston, combining workforce & labor management with inventory, ordering, and recipe management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CrunchTime!?

CrunchTime! Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CrunchTime! has proven to be an exceptional solution for inventory management. The software's comprehensive features make it a popular choice for businesses that want to control costs, manage ordering, and eliminate waste. Users have reported that the service team provided dedicated time to onboard the software, walking them through the most-used parts of the system and answering any questions they had.

One of the key advantages of CrunchTime! is its ability to provide reports and functions that help teams from restaurant level to C-level make better business decisions. The software scales incredibly well across all restaurant locations, ensuring that data can be retrieved regardless of where users are located. Additionally, users have found that CrunchTime!'s back-office has exceptional features that go beyond inventory management, making it an all-in-one platform for addressing various operational needs. Overall, CrunchTime! excels in solving the business problem of controlling costs and managing inventory effectively, giving users peace of mind when it comes to managing their operations.

Customizable and Feature-Rich: Many reviewers have stated that CrunchTime! is highly customizable to meet business needs, with more features than the competition. The software's flexibility allows users to tailor it according to their unique requirements. Additionally, this feature-rich platform offers multiple tools to handle various tasks efficiently.

Reliable Cost Management: Several reviewers commended CrunchTime! for being reliable in terms of accurate and consistent food and beverage costs. Its great layout and ease of use help save operators time and money while drilling down deep into COGs (Cost of Goods Sold) and labor controls for effective inventory management.

Comprehensive Reporting Abilities: Reviewers praised the reporting abilities of CrunchTime!, which helps them keep track of inventory and sales at both micro and macro levels. The software assists with ordering, updating prices, costing plates, providing detailed information on inventory shortages, usage, etc., making it easy for users to monitor their operations effectively.

Difficulty in Set Up: Users have reported that the software can be difficult to set up and requires a lot of time to learn. Some users have mentioned that it takes more than the expected amount of time for setting up, which can cause frustration.

Lack of User-Friendliness: Some search options are not user-friendly, and the software could benefit from a UI upgrade. Customers have expressed their dissatisfaction with some processes being easier on the now-discontinued fat client, which is not ideal for users.

Expensive for Smaller Operations: The software is expensive for smaller operations. Several reviewers pointed out that though the product offers many features, it might not be affordable or practical for small businesses because of its high cost.

Reviews

(1-1 of 1)
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January 25, 2019

Food Cost 101

Scott Scherer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Crunchtime! to monitor food and labor costs at our restaurants. It is deployed to close to 1500 stores and the information we receive helps us to mange food costs.
  • The integration to our Vendors is well done allow us to place orders and monitor vendors for contract compliance.
  • The integration to our POS was simple which allows us to easily exchange data.
  • There update cadence is short and they are always releasing system improvements.
  • Until recently we were unable to get accurate data from franchisees that are unwilling to use the product. That is changing with some new feature releases.
CrunchTime! is well suited for non-franchised restaurant brands. When you have control of the end-user it makes deployment and use much easier. It is less suited for franchised restaurants because of the inability for the franchiser to require its use. Without end-user interaction some data points are not available. Some of the recent changes in the software have addressed this.
  • The software has allowed us to maintain consistency of our products while helping to keep food cost down.
  • The software has allowed us to maintain quality and determine which stores are not properly executing our recipes which allows us to do customized training.
We selected CrunchTime! many years ago because they were a relatively small company with a good product. We have grown with them. We have looked at competitors over the years and have not found a company that we would consider switching to.
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