CSAware

CSAware is a software solution designed to assist farms in managing their business operations, particularly in the context of Community Supported Agriculture (CSA) and food hub operations. The vendor claims that CSAware caters to farms of all sizes, from small family-owned businesses to large-scale operations, and is utilized by various professionals and industries including farmers, CSA managers, food hub operators, local food businesses, and organic and sustainable agriculture operations.

Key Features

Online Ordering: CSAware allegedly provides a convenient online platform for CSA members to join, purchase additional products, manage their accounts, and customize box contents. It supports various payment methods, such as credit cards, eCheck, PayPal, paper checks, and online EBT/SNAP.

Membership Management: CSAware reportedly offers an administrative interface for subscription management, facilitating the tracking of payments, managing drop sites, and providing detailed order information. The vendor claims that all member, order, and delivery data can be downloaded for further analysis.

Delivery Scheduling: CSAware supposedly offers flexible delivery scheduling options, allowing members to reschedule deliveries, change pick-up locations, or place subscriptions on hold. The software also provides tools for efficient harvest numbers, delivery route planning, and the generation of box labels and sign-in sheets.

Financial Reporting: According to the vendor, CSAware provides a range of financial reports to support bookkeeping and bottom line tracking. These reports encompass data on deliveries, income, member retention, and product sales, aiding farms in monitoring their financial performance.

Auto-Customized Subscriptions: CSAware allegedly accommodates both fixed-selection subscriptions and customizable deliveries based on member preferences and harvest counts. The vendor claims that it incorporates BoxBot, an adaptive algorithm that generates personalized box contents considering harvest counts, sales goals, and member preferences.

Member Dashboard: CSAware reportedly offers members a user-friendly dashboard accessible from computers, tablets, or smartphones. This dashboard supposedly enables members to join the CSA, purchase add-on products, manage their accounts, change pick-up locations, put subscriptions on hold, and customize box contents.

Your Brand is Front and Center: CSAware claims to adopt a "white label" approach, allowing businesses to maintain their brand identity while utilizing the software. According to the vendor, businesses retain ownership of their clients, with CSAware operating behind the scenes.

Account Management: Each CSAware account allegedly comes with a dedicated account manager who assists with customized store setup and provides ongoing support. The vendor states that account managers collaborate with the tech team to continuously innovate new tools for business success.

Online EBT / SNAP: CSAware supposedly supports the acceptance of EBT/SNAP benefits as a payment method in the online store, facilitating access to customers who rely on supplemental assistance for purchasing local produce.

Custom Subscriptions: CSAware claims to offer customizable box subscriptions with a wide range of possibilities to optimize business and community service. Customers can supposedly indicate item preferences, which can be utilized for crop planning and delivery customization.