Cuboh

Integrates with POS and third-party sites: Reviewers appreciate how Cuboh software integrates seamlessly with point of sale (POS) systems and all third-party sites. This feature saves time as it allows for easy menu updates and tablet management, eliminating the need for multiple tablets from third-party sites. Some users have reported that this integration has streamlined their operations entirely.

Advanced online dashboard with great reporting: The advanced online dashboard comes equipped with great reporting and interactive analytics features. Reviewers mention that they find the mapping feature particularly impressive. Users can easily track customer orders on a map, which helps in providing an accurate delivery estimate.

Complete control of orders through one device: Cuboh provides full control of orders without having to plug in the delivery platforms' own tablets, eliminating the need for a tablet shrine. The ability to combine all delivery platforms into one printer was a huge advantage for some reviewers’ businesses since it eliminated the need to train employees on multiple devices.

Missing Features: Some users have expressed dissatisfaction with the number of features present in Cuboh. They feel that there are tons of features missing from the software, which affects their accounting and general operations. Additionally, the dashboard has no functionality and cannot enable/disable Grubhub or pause orders.

Tablet App Dependency: Some users dislike the fact that everything has to be done on the tablet app, making it necessary for them to be physically present at their shop to manage it. Moreover, some claim that employees never turn on the tablet once they disable pausing orders, leaving it off for an entire day.

Long Feature Implementation Time: According to some reviewers, implementing new features takes longer than expected in Cuboh. They wish that Cuboh had a face-to-face team that can come to their venue in New York because they think this would speed up feature implementation time.