Culture Amp

Comprehensive Talent Cycle Tool: Users have praised Culture Amp for being a comprehensive tool that covers various aspects of the talent cycle, including 1-on-1 meetings, feedback provision, and customizable surveys. This has been mentioned by multiple reviewers.

User-Friendly Platform: The user-friendly nature of Culture Amp's platform has been consistently highlighted by users. They appreciate how easy it is to build surveys, customize them, and navigate when answering the survey questions. Several reviewers have expressed satisfaction with the platform's user-friendliness.

Unparalleled Support from Culture Amp Team: Reviewers have commended the exceptional support provided by the Culture Amp team. Multiple users have appreciated their live chat support and office hours, which assist with technical issues and provide guidance on survey question phrasing. The expertise of the team in their field has also been highly valued.

Inconsistent Sign-In Process: Some users have expressed frustration with the need to sign in every time they reopen the browser, which can disrupt their workflow and slow them down.

Limited Tracking and Sharing Features: Users have suggested the inclusion of a notebook section to track progress on courses and tools, as well as share it with colleagues and on social media. This feature would enhance collaboration and help users stay organized.

Lack of Advanced Reporting Capabilities: While the software offers basic reporting features, some users feel that additional help in self-service reporting would be beneficial. They express a desire for more advanced reporting functionalities to analyze data effectively and gain deeper insights.

Clunky Admin Interface: Several users find the admin interface clunky to use, particularly when accounting for dotted-line reporting and tracking manager changes. Improvements in usability could streamline administrative tasks and enhance user experience.

Challenges with HRIS Integration: Users have reported experiencing quirks with the HRIS integration, making it difficult to seamlessly synchronize data between systems. Addressing these issues would improve efficiency in managing employee information.

Need for Better Text Analytics Feature: The recently launched text analytics feature needs improvement according to some users who find the attributes of sentiment confusing. Enhancements in this area would enable more accurate analysis of comments from surveys.

Difficulty in Automating Processes: Users mention difficulties in automating certain processes such as file connection with an HRIS. An automated file connection would save time by eliminating manual uploading of new files for user refresh.

Higher Price Point for Limited Offerings: Some users feel that the price of the software is high considering its limited offerings in terms of performance management and HR analytics. A better balance between pricing and available features could provide greater value for customers.

Inconvenient Survey Sending Process: Sending surveys to a large group of users requires manually uploading a CSV file to the site, which some users find inconvenient. Streamlining this process by providing easier methods for sending surveys would improve user experience.

Limitations on Anonymous Comments: Users express a desire for anonymous comments to show which team someone is on, as it would provide better context when reviewing feedback. This feature enhancement could enhance the usefulness of anonymous comments.

Restriction on Admin User Surveys: Some users find it limiting that only admin users have the ability to send surveys. Expanding this capability to non-admin users would allow for more flexibility in gathering employee feedback.

Users of Culture Amp have provided several recommendations based on their experiences with the platform. The most common recommendations include exploring the full depth of Culture Amp and leveraging its resources for maximum benefit. Additionally, users suggest using Culture Amp for gaining insights into employee sentiment and developing focused business plans. They find value in using Culture Amp for surveys, 1-1 meetings, employee engagement/feedback, and performance management. Many users also appreciate how convenient and reliable Culture Amp is for both personal and career development, recommending it as a requirement for all employees to use.