Name: CureMD
Rating: 6 (1 reviews)
Author: CureMD

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Statistical Analysis

Workflow

Enterprise

Accounting

Accounts Payable

Crypto Tax

Online Trading

Subscription Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

AI Governance

Authorization

Cloud Storage

Custom Software Development Services

Data Center Virtualization

DevSecOps

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Network Performance Monitoring

Secure Email Gateway

Sensitive Data Discovery

Session Border Controllers

System Monitoring

Time Series Databases

Tower Servers

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Lead-to-Account Matching and Routing

Sales Enablement

Sales

Cloud Infrastructure Entitlement Management

Secure Service Edge (SSE)

Security

Architecture

Banking

Digital Forensics

Financial Services CRM

Internet of Medical Things

Vertical-Specific

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### Practice Management
While some users praise CureMD's practice management software for its customization and ease of use, others express frustration with the system's functionality and customer service. Complaints range from system glitches causing interruptions during patient note-taking to difficulties in canceling services and facing aggressive collection tactics. Despite some positive feedback on the software's capabilities to enhance practice efficiency, the overall sentiment towards CureMD's practice management features appears to be mixed, with a notable emphasis on areas needing improvement.

### Patient Management
Users consistently express dissatisfaction with CureMD's patient management capabilities, citing issues such as blocked access to patient records, clunky billing processes, and lack of support from customer service. Many users report spending excessive time completing clinic notes and facing challenges with system logouts and technical support. The overall sentiment is that CureMD falls short in providing efficient and effective patient management solutions, leading to frustration and inefficiencies within medical practices.

### Medical Billing and Receivables
User feedback on CureMD's medical billing and receivables functionality varies significantly. While some users express frustration with billing issues, such as clunky processes and difficulties in determining patient balances, others highlight concerns about access restrictions and additional contract requirements for data retrieval. These mixed reviews suggest that CureMD's medical billing and receivables capabilities may not consistently meet user expectations, leading to a lack of consensus on its effectiveness in this area.

### Electronic Medical Records (EMR
Opinions on CureMD's electronic medical records (emr) functionality vary widely among users. While some users praise the ease of use and customization options, others express frustration with frequent system crashes and lackluster customer service. The mixed reviews highlight both the strengths and weaknesses of CureMD's electronic medical records (emr) capabilities, indicating a need for improvement in stability and support services to enhance user experience.

### Electronic Health Records (EHR
Users generally believe that CureMD's electronic health records (ehr) functionality is satisfactory, with some expressing ease of use and efficiency in documentation. However, there are concerns raised about the quality of tech support, particularly during weekends, impacting the overall user experience. While some find the EHR system to be beneficial for basic needs, others have faced challenges with cancellation fees and lengthy contract terms. This mixed feedback highlights the importance of considering all aspects of CureMD's electronic health records (ehr) capabilities before making a decision.

### Clinical Charting and Documentation
The reviews highlight consistent issues with CureMD's clinical charting and documentation functionality. Users have reported frequent software crashes, bugs affecting prescription processing and billing, and a lack of efficiency in completing clinic notes. Despite efforts to improve internet connectivity and computer performance, users still faced significant challenges in keeping up with documentation tasks. Customer support was unhelpful in resolving these issues, leading to frustration among medical staff.

CureMD is a software used by physicians and MDs to write medical notes, which saves them time and creates a stress-free process. Users have noted that it's an easy-to-use specialty-specific EHR that can be customized to meet individual requirements. One of the key use cases of the software is for billing solutions with good RCM customer care, which has been highly praised by some users. The software has helped users with transferring results and referrals, saving them time. 

However, users have experienced problems with CureMD, including glitches, poor appearance and user-friendliness, bad tech support especially on weekends, and a push towards go-live as quickly as possible that left staff and providers confused and frustrated. Some users have abandoned the software after months of trying to get it up and running, costing them both time and money in staff training and disrupted EOB reconciliation. Moreover, some customers did not get the expected level of customer service from the company, with no one seeming to know the answer to any question or giving an answer that doesn't work. Hence, while CureMD can solve specific business problems such as billing solutions and transferring results, users should consider its downsides before deciding whether to purchase this software.

User sentiment analysis for CureMD software:

User-friendly: Many users have found CureMD's software to be user-friendly, with a simple interface that allows them to navigate easily. The web-based platform has also been appreciated by the users, as it enables them to access the software from anywhere and work on it conveniently.

Affordable: A significant number of reviewers have mentioned that CureMD's EMR and practice management software is affordable without compromising its quality. It provides good value for money, making it an excellent investment for small practices.

Helpful Support Team: Several users have praised the support team at CureMD for their knowledge and prompt service. They've helped many new users overcome the learning curve quickly and provided assistance in implementing new features or customizations specific to their needs.

Slow and Outdated Software: Many users have reported that CureMD is slow, outdated, and has features that are no longer useful. Some reviewers have noted that the software crashes frequently, causing them to fall behind on their notes. 

Poor Implementation and Training: Several users claimed that the implementation and training were awful, with office staff and providers complaining about the quality of training. The PM EHR implementation team was reportedly rude and unhelpful, making it difficult for users to get their questions answered.

Limited Functionality: Some users found that CureMD only works on Internet Explorer, which limits its usefulness. Additionally, there were limited report types available on the software making it difficult for some customers to generate specific reports they needed.

WebPT

Alora Home Health Software

CureMD

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

CureMD Telemedicine

CureMD is an award-winning network of health information management systems and services, offering certified EMR, practice management, patient portal and medical billing to help accelerate adoption and Meaningful Use qualification-driving outcomes and subsidy payments to maximize value and returns. CureMD's advanced web technology and award winning usability facilitate quality decision making, streamline operations and ensure compliance.

CureMD All-in-One EMR solution is designed to personalize care delivery, enhance quality and patient safety, optimize efficiency and minimize cost. Our integrated platform includes practice management, electronic health records, patient portal and mobile care solution for medical practices of all sizes.

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

CodeCorrect

Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

Automated Supply Tracking

Triggered Reorder Notifications

The medical practice software automatically triggers notifications for supply reorders to office staff when supplies run below set thresholds.

CureMD

Overview

What is CureMD?