Customer.io
Customer.io
Starting at $150 per month
View PricingOverview
Recent Reviews
Reviewer Pros & Cons
View all pros & consVideo Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Customer.io, and make your voice heard!
Pricing
View all pricingEntry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttp://customer.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $150 per month
Features Scorecard
No scorecards have been submitted for this product yet.Start a Scorecard.
Product Details
What is Customer.io?
Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending email, push notifications, text messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 4,100 companies, sending over 8 billion messages per year.
Founded in 2012, Customer.io is a globally distributed, remote-first company.
Customer.io Features
- Supported: Data-driven segment builder
- Supported: Multichannel messaging
- Supported: Newsletters
- Supported: Transactional messages
- Supported: Android and iOS mobile SDK
- Supported: Ad audience sync
- Supported: Visual workflow builder
- Supported: A/B testing
- Supported: Multivariate testing
- Supported: Triggered drip sequences
- Supported: API
- Supported: Webhooks
- Supported: Dashboards
- Supported: Conversion tracking
- Supported: Multiple sending workspaces
- Supported: Role-based permissions
- Supported: Timezone sending
- Supported: Multi-language messages
Customer.io Screenshots
Customer.io Video
Customer.io Integrations
Customer.io Competitors
Customer.io Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 73% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 2% |
Customer.io Technical Details
Deployment Types | SaaS |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Customer.io allows small to mid-size companies that sell online to send triggered or segmented, in-context marketing or transactional (e.g. payment receipts) emails. With an emphasis on presenting timely and relevant content to individual customers, Customer.io supports A/B Testing, timed messages, a series of emails based on a trigger event, and the requisite tracking to capture what worked and what did not. Segmentation assimilate information from events and site visits and activity to locate best customers, who are profiled and monitored in detail.
Customer.io can be got for free... for up to 200 profiles and 400 monthly emails to them. Beyond this $50 will buy the entry level paid package ($45 if paid annually) for sending 10,000 emails across 5,000 profiles, and $1250 will buy "Enterprise" level tracking and engaging 500,000 persons over 1,000,000 emails monthly. For every tier and plan, it's $.12 for every 1,000 additional email entreaties beyond the allotted double-the-profiles email limit. Plans can be tailored to suit infinitely varied needs, and there's no need for a quote, because customer.io offers an online calculator to suit the very large or exquisitely particular would be user.
Customer.io is based in New York and has grown fairly rapidly since its initial seed round in May, 2013, though it is still a relatively small company. However it has been rapidly adapted and is popular in the US, and is used worldwide.
Customer.io starts at $150.
The most common users of Customer.io are from Small Businesses (1-50 employees) and the Internet industry.
Comparisons
View all alternativesCompare with
Reviews and Ratings
 (22)
Reviews
(1-8 of 8)- Popular Filters
Companies can't remove reviews or game the system. Here's why
June 25, 2022
Powerful and user-friendly tool!
September 10, 2021
The Best Email Software You Have Probably Never Heard Of
September 11, 2020
Customer.io is great
February 13, 2019
Scalability and automation for your emails
August 16, 2018
The best email platform for high-volume B2C communication
August 01, 2017