Name: CustomerMatrix
Rating: 5 (1 reviews)
Author: CustomerMatrix

Help Desk

Web and Video Conferencing

Customer Support

Online Learning

Education

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Visual Collaboration

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Credentialing

HR Management

On-Demand Payment

Payroll

Professional Employer Organizations (PEO)

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

API Management

Browser

Cloud Storage

Component Content Management

Data Center Infrastructure Management

Data Pipeline

Data Quality

Endpoint Encryption

Fraud Detection

In-Memory Databases

Integration Platform as a Service (iPaaS)

Interoperability

Managed Print

Managed Public Cloud Infrastructure

Metadata Management

Network Performance Monitoring

Password Management System

Relational Databases

Virtual Private Network (VPN)

Voice Recognition

Vulnerability Management

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Content Management

Email Marketing

Event Registration

Heatmap and Session Recording

Intent Data

Landing Page

Marketing Automation

Marketing OS

Social Media Management

Survey & Forms Building

Swag Management

Web Analytics

Webinar

Marketing

Project Management

Prototyping

Transcription

Professional Services

Customer Relationship Management (CRM)

Point of Sale

eCommerce

Sales

Antivirus

Insider Risk Management

Secure Service Edge (SSE)

Security

Church Management

Legal Research

Library Management

Vertical-Specific

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CustomerMatrix is a comprehensive relationship management solution designed for banks and insurance companies worldwide. The platform harnesses the power of AI to deliver accurate, personalized sales trends based on customer movements and preferences. It offers data cleansing functionality that ensures data accuracy, allowing for informed decision-making.

One of CustomerMatrix's key features is its ability to monitor shifts in customer performance or trends in real-time. When changes occur, users are immediately notified via email or CRM so they can take necessary action, such as upselling or cross-selling opportunities. In addition, users can evaluate employee performances by receiving sales alerts straight into their individual emails or within the CRM.

CustomerMatrix also provides users with several tools to add valuable information about their customers within the CRM, including notes, comments and updates without having to engage in double-entry operations. Finally, there's always 24/7 support available through various online channels such as telephone guidance support options offered at different package levels which include demos specific to user needs from freemium use cases with limited capabilities up to full-scale commercial solutions depending on user requirements.

CustomerMatrix headquartered in New York offers their platform for enterprise search. in 2013 CustomerMatrix acquired French enterprise search company Polyspot.

Elasticsearch is an enterprise search tool from Elastic in Mountain View, California.

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CustomerMatrix

Enterprise search is the organized retrieval of structured and unstructured data within an organization. Enterprise search creates an easily navigated interface for entering, categorizing and retrieving data securely, in compliance with security and data retention regulations. Products in this category can be made available to customers, partners or employees.

Enterprise Search

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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CustomerMatrix

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What is CustomerMatrix?