Cvent Event Management

Cvent Event Management Reviews

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Ratings and Reviews
(1-25 of 214)

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Luciana Cis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The Cvent Event Management tool is being used across the whole organization to help set up virtual and in-person events with employees and clients all over the world. It's a powerful tool to maintain a clear record of who has registered for an event and who hasn't, allowing us to get clear reports for marketing use. So far, the only issues we are having are because our account is so big and we handle so many events at the same time (50+ per month), creating hundred of reports every months and importing as many contact groups (with thousands of contacts), documents and images, that it's looking a bit cluttered on the backend. Reports can be mass deleted, but documents, images and contact groups must be deleted one by one. Contacts, on the other hand, cannot be removed, even if they are no longer valid, so we need to merge the outdated contacts with each other to "delete" them
Jenifer Provence | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is used by the whole company of the client I support. It allows for specific branding guidelines to be followed so that a consistent message is always being delivered to their clients and partners.

Cvent Flex registration tool allows for an easy and user-friendly way to get out the event or conference details to the targeted market, easy to use registration process and a quick and concise confirmation in their email inbox. Prior to the event, it allows to relay all final details, be it URLs for webcasts or hotel confirmations for onsite conferences. For onsite check-in, OnArrival speeds up the line, allows for any messages to be relayed and gives a great end-result participant report.
Hannah Humke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Cvent [Event Management] is very robust, but the most beneficial item from the platform would be the ease of cross-event surveys and the ability to send those to a shared portal our entire company has access into. I save hours per year by not needing to pull reports daily for staff members.

I would love to see Cvent [Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.

Cvent [Event Management] can be customized to solve a multitude of problems. In my personal role, I use Cvent [Event Management] to solve the problems that come with registration: "Who has registered? What are their registration details? What information do I need?" I can set up a registration page, capture all the data needed, and then push a report to a shared portal so I do not have to answer my team each time they have a question… I can direct them to the reporting portal and they can be autonomous.

Krysten Bennett | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our association uses Cvent to manage our membership database, e-mail marketing, and annual conference. Our conference boasts 400+ sessions, 100+ speakers, 200 exhibitors, and 6,500+ attendees. We use Cvent to market the conference to some 20,000+ potential attendees; manage registrations for exhibitors, sponsors, and attendees; event surveys and reporting; event mobile app; and more.
November 01, 2021

First Time User

Sheila Hanna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Cvent for our conference/tradeshow. We are a very small organization with only one person organizing the event. Cvent Event Management makes it easier to coordinate everything in a timely fashion. The ease of getting the analytics and reports helps us make good decisions every week. I highly recommend Cvent Event Management.
October 21, 2021

Cvent: Worth It All!

Jillian Kreider | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Cvent Event Management to manage webinars, live streams, and conferences. It is mainly run by our marketing department for conferences and admin things but used by our sales team to do their webinars and market to their user base. For us, this addresses a lot of business problems of management. The system allows us to keep everything in one forum and as one base for everyone to jump off of.
Lori Wildman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Cvent is used by our marketing department, as well as key staff on our sales team. This event management system allows us to manage the full lifecycle of our events and integrate the data with our Salesforce CRM. Cvent's nimble platform allowed us to quickly pivot from in-person to virtual events in early 2020, and execute triple the amount of events as usual, and also integrate Zoom into the platform. In fact, we were Cvent's first native Zoom integration client.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Within our department, it is used heavily as a communication and registration tool in event management. We use it for sending advertising emails and building registration and information websites for events with over 4,000 attendees from around the world. We use it for check in at events, to collect fees, and for data and statistic management after the events.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cvent Event Management is being used as an event planning tool across the organization, though managed by only one department. It addresses several needs such as event registration, data collection, ticket sales, and event production tools. Cvent Event Management is a staple to add to any event that you plan. It helps to keep you organized and the ROI on ease of transaction versus pulling the event off is above any other platform that is out there. Hybrid, virtual, or in-person, I will not do an event without Cvent.
Laura Maestro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use this software ourselves and so does the event agency we use to run some of our events. It is just great as a platform for delegates to register and to manage registration of other attendees. We also enjoy the flexibility of the software and the help from the team.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Cvent is used by a few departments within my company. The software is used for big (over 3oo people) to small (6 people) events. Having one platform be your "home" for events has been a huge time saver for our company. Some of our events there is a fee associated with them, so Cvent can easily work with the marketing team and finance team to ensure we get our money! Additionally, we utilize reminder emails depending on a person's actions of the event. For example, if a person has looked at the event invitation but hasn't yet registered, we can send an email to them to remind them to register or ask why they aren't attending.
June 28, 2021

My Right Hand

Michele Gebrayel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
DMA has been using Cvent’s platform since 2013 including: Supplier Network, Event Management, OnArrival, and Inquisium. DMA also leverages the Salesforce integration and was the first Cvent client to implement Cvent’s native Zoom integration. We use it for events, webinars, and roundtable promotions, and registrations. We also use it for client trainings and distribution of CPE certificates.
Score 5 out of 10
Vetted Review
Verified User
Review Source
[Cvent Event Management] can be used org-wide, however usage is limited due to current support model internally. It is centrally managed but requires thorough onboarding and training which can be a significant barrier to wider adoption. We use their online registration and their virtual event platform. Online registration is nice but it is somewhat limited and some areas of the platform have been in need of improvement for a long time now. Simple things that could really help are not being addressed.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Cvent Event Management is my company's current tool for the Client Support Services Department across all North American territories (4 - including Western, Central, Mid-Atlantic, and Eastern). This tool is being used by 3 super users who help train and guide other users on our team. In total, we have 10 users on our team and 2 support staff who know the system. The Cvent Event Management gives us ways to connect with clients, track their interest in events, collect and reconcile payment for events, and there are many stylistic tools available for the "look and feel" of an event. My company hosts between 150-300 events each year, ranging from 25-person professional learning opportunities (think "workshops") to 700-to-800-person multi-day conferences. All of these events are managed through the Cvent Event Management. Our marketing department designs the annual theme, color scheme, and marketing components for each of our event types. Our improvement services and professional learning staff craft the event descriptions. These parts and pieces are easily uploaded and useable in the Cvent Event Management right away. It is easy to create a template event, a template event email or session message, and to upload and utilize very targeted registrant lists to connect with clients and potential clients. There are fantastic reporting functions that serve all arenas, including transactions, participation, registration, attendance, and trending event types. Overall, it is easy to use, easy to learn, and can be leveraged to communicate effectively with external sources.
Score 9 out of 10
Vetted Review
Verified User
Review Source
A few departments across our organization use Cvent Event Management to help organize and run our in-person events smoothly. It helps us break down silos, more uniformly and effectively execute high-quality events, and put together more seamless end of event reports. It also allows us to put together event branding/marketing materials without overburdening our already very busy creative and design team.
Score 8 out of 10
Vetted Review
Verified User
Review Source
[Cvent Event Management] is one of the tools we have used to bring large groups together. Especially in these trying times of the Pandemic[.] Town halls have been held through the platform and we've been pretty pleased with the outcome for the most part. It's being used alongside other solutions across the board.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Cvent is a very robust platform! We manage well over 50 - small and large - events per year so an event management tool like Cvent is vital for our company. Creating a streamlined process and easy to navigate is key. This platform has helped us create, produce and organize our events seamlessly. Managing various meetings and events, we have built simple to complex registrations, particularly customizing registration types and paths. We have explored and used many Cvent event management products from payment administration, integration, appointments, and mobile app tools. We also use reporting and inquiries for metrics.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently, my marketing team and I use Cvent Event Management to keep track of all attendees coming to our events. We share the registration link to invited guests, they sign up and fill in all information we need on our end, and then it is easily organized in Cvent! Super easy to make an event website and it tracks all data so you can make/see all types of reports. Cvent solves the problem of disorganization with attendees and creating events in general, and there are still so many other features I have yet to discover!
Score 10 out of 10
Vetted Review
Verified User
Review Source
Cvent is used throughout my company's Event Planning Department to source hotels and venues based upon our clients' needs. Cvent Event Management allows my team to do our work much more efficiently and seamlessly. We are able to contact a wide variety of venues all at once and deliver results to our clients in a timely fashion. Planning events and monitoring attendees is a breeze with the help of Cvent.

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Integrations

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Cvent Event Management Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

What is Cvent Event Management's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses Cvent Event Management?

The most common users of Cvent Event Management are from Mid-size Companies and the Events Services industry.