Cvent Event Management

Cvent Event Management

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
Cvent Event Management

Overview

Recent Reviews

Cvent - Innovative and Dependable

10 out of 10
August 06, 2022
We use Cvent Event Management as a tool from pre-event to post event. It truly makes the event experience from save the dates, invitation, …
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perfect for hybrid events!

10 out of 10
August 04, 2022
We use it for tracking, email communication to attendees & speakers, event agenda & resources & countdowns. Our staff has access to …
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Relatively New To events

10 out of 10
July 27, 2022
I use Cvent Event Management both firsthand and as a delegator. CEM allows us to seamlessly manage event metrics and communicate with our …
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Avid Cvent Event Management User

8 out of 10
July 20, 2022
I managed attendee registration for a number of programs at a time. Cvent Event Management has made it possible to organize all of these …
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Overall Cvent Experience

8 out of 10
July 19, 2022
Cvent Event Management is used in our organization for many things. The most common aspect we use is registration. Cvent Event Management …
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Cvent Review - Express

8 out of 10
May 04, 2022
We used Cvent Express for all of our in-person events as well as Webinars. Thanks to the WebEx integration. Most of the events we hosted …
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Cvent for the Win!

9 out of 10
April 14, 2022
I have used Cvent Event Management for 10 plus years and continue to use it. It has been pleasant to watch Cvent grow over the years. In …
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Pricing

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What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

Cvent Event Management Features

  • Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
  • Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
  • Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.

Cvent Event Management Video

Cvent Event Management Integrations

Cvent Event Management Competitors

Cvent Event Management Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees) and the Events Services industry.

Comparisons

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Reviews

(1-25 of 234)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Connects attendees with information for their event.
  • Allows us to safely collect data and information from our attendees needed to provide to our vendors.
  • Allows us to organize data and build out custom reporting needs.
  • Sometimes glitches - but these things can happen on any tool.
  • Maybe feature more classic features into FLEX.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Keep event details organized.
  • Lets speakers input data, relieving time and tasks off your plate.
  • User friendly.
  • Purchasing license.
  • Getting in touch with team support.
  • Language barriers.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Reporting options
  • Multiple paths for different registration needs
  • Customer Support
  • Communication with people who are invited
  • I'd like to see more options for graphics
  • Additional detailed reporting
  • On-site training for new employees
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Attendee Management
  • Marketing emails
  • Ease of use
  • Hard to use sometimes.
  • Too many back-end settings.
  • Unable to move widgets around with ease.
  • Can't place widgets anywhere.
  • When building a page in another language it is very difficult as you don't have the same layout. Too much guesswork, especially with formatting.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Reporting features
  • Organized data
  • User friendly
  • Updating attendee info - without access to my clients full account, I get stuck and can't update an email or incorrect spelling
  • People are constantly skipping hotel and/or airline requests
  • Make a report that pulls absolutely every single thing collected in a website
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Ability to upload excel files for mass updates
  • Providing statistics
  • Customer support is just one call away
  • Design functions are not always user-friendly with invites, and well as a badge designer
  • While the stats are great, having the ability to add your own would be even better
  • More information about uploading excel files in the software itself
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Provides an easy way for guests to register for an event.
  • Invitation/Event Reminders Emails.
  • Being able to check attendees in/quickly pull a participant list.
  • The landing page build process could be more user friendly.
April 14, 2022

Cvent for the Win!

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Cvent on Arrival is easy to use and helps the onsite registration process move quickly.
  • Using the communications function of Cvent Event Management is easy to set up and use.
  • Conditional logic is an important part of my registration sites and Cvent Event Management's ease of set up removes the headache.
  • Report - The updated reporting function with Flex is at times frustrating or cumbersome.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Combines multiple systems into one place - Registration, Abstract Management, Speaker Management, Travel/Hotel.
  • Ability to create flexible event types such as In-Person, Virtual, or Hybrid.
  • Provides excellent customer service to help make event planning run smoother.
  • Improving the badge, invoice, and certificate template designer. It is very clunky at the moment.
  • Create a double-check tool that runs through an event after it has been set up but before it is made life that will check all the settings to make sure there aren't any conflicting things so that launch runs smoothly and you avoid having to make huge changes after the event is made live.
  • The ability to combine Registrant information and question answers into one report rather than having to combine multiple spreadsheets.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Reporting
  • Ease of use when creating registration sites
  • Simple registration process for registrants
  • Even more reporting would be great (being able to share dynamic report links without having to add non-users to the user portal).
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • User friendly
  • Enhance your client experience
  • Streamline processes
  • Copying communications from list to list
  • Hotels need to keep their information up to date on the CSN
  • Responses from non-hotel venues can be lacking
Rebecca Quinn, CMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Cvent provides one central location for all attendee requests/needs
  • Cvent's supplier network is unbridled in the industry. It's a complex tool that allows you to drill down to what you're really looking for.
  • Cvent's integrations are comprehensive, including: Passkey, CrowdCompass, Inquisium and Salesforce.
  • Cvent's FLEX registration system is new as of 10/31/18 and there are still some kinks to work out. Cvent would like it to be it's primary registration tool as it's clean and provides lots of flexibility, but there are many features not available yet.
  • There are some inconsistencies in some of the layouts in Cvent-- not every screen looks the same.
  • Importing information within Cvent can be difficult, as they require very specific information/formats. If you don't get it right the first time, it can be cumbersome to figure out what is needed.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • They have an incredible customer service database.
  • The website build is fairly user-friendly.
  • There are quite a few reporting options that are very useful.
  • The process of using the conference builder takes a minute to learn.
  • It can be costly for smaller organizations.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Data Management - Easy to build reports can be used to track attendee preferences, locations, and trends and easily report out. The reports sections continues to receive improvements and updates and is one of the best features of the system.
  • Requests for Proposal - Easily manage, review, and confirm RFPs and hotel selection for events of any size throughout the world. One of the most user-friendly RFP systems I've used.
  • Stakeholder Communications - Efficiently manage your email communications to stakeholders and attendees through the events email system. Using invitation lists and filters, easily send messages only to the intended recipients for targeted mailings.
  • Attend Hub features for in-person and virtual events.
  • Formatting of reporting in new Flex has some limitations versus the old system.
  • Formatting Emails and Documents - Recent changes to the system with Cvent Flex have improved this functionality, but with the traditional builds we still face difficulties with formatting emails, documents, and webpages. The new GUI system is improved, but for older events some programming knowledge is helpful.
  • Avoid Over customization - Cvent is a great product out of the box, but it may be tempting to over-utilize custom fields. The larger the number or more complicated the logic of the custom fields, the more difficulties you may face in integration with other systems.
January 25, 2022

Love Cvent!

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Custom Reporting.
  • Emails that we can send to clients are amazing!
  • The websites we are able to build are great especially with the custom features.
  • The publishing of reports, parking reports was so much easier.
  • The speed I feel has slowed down with all the changes.
  • The hotel module more flexibility.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Centralized reporting data base
  • Easy to share reports and data with stakeholders
  • Makes checking in attendees seamless
  • Still needs some improvement in the website builder
  • Waiting for more features to roll out with Attendee Hub
  • More updates to appointments