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Cvent Passkey

Cvent Passkey

Overview

What is Cvent Passkey?

Cvent Passkey streamlines and automates meeting and event bookings for hotels, DMOs, and venues—creating valuable upsell opportunities. Event planners benefit from a centralized room block and reservation management system, and hotels can promote room upgrades, extended stays, and other amenities…

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Recent Reviews

TrustRadius Insights

Passkey is a versatile tool that offers a range of use cases for hoteliers, event planners, and attendees. Users can efficiently manage …
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Happy Cvent Passkey User

8 out of 10
July 26, 2023
Cvent Passkey has many features to offer and is a great tool for citywide events using multiple hotels. Accessible 24/7 for attendees to …
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Helpful Hotel Management

9 out of 10
June 15, 2022
We use Cvent Passkey in our organization to help make life easier for our attendees once they register for our event and need to travel. …
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Cvent Passkey Review

8 out of 10
April 06, 2022
Incentivized
At my organization, I take calls from our convention housing line and help city-wide conference attendees make their reservations for …
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Easy, Functional, Reliable

9 out of 10
March 18, 2021
We use PassKey here at the hotel for our larger groups, and specifically more recently, for our wedding room blocks. It truly helps …
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Passkey

7 out of 10
December 30, 2020
Incentivized
As a third party meetings & incentive planning company, we use [Cvent Passkey] to manage housing blocks in real time across numerous events.
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Good tool

8 out of 10
July 10, 2020
When starting using Cvent, we looked into Passkey. It is a very cool tool for integrating the hotel booking into the registration wizard …
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Check Out Passkey

9 out of 10
April 02, 2020
Incentivized
Cvent Passkey is a tool I use with hotel partners. It's very effective when submitting a rooming list where attendees must pay for rooms …
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PASS over the KEY to success!

8 out of 10
March 19, 2020
Passkey is used by our event and meeting management team to manage room block for meetings that we host. It helps ensure the correct …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Cvent Passkey?

Cvent Passkey streamlines and automates meeting and event bookings for hotels, DMOs, and venues—creating valuable upsell opportunities. Event planners benefit from a centralized room block and reservation management system, and hotels can promote room upgrades, extended stays, and other amenities…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Cvent Event Diagramming?

Cvent Event Diagramming (Social Tables) is a software application that allows event planners and properties to work together online. Cvent's cloud-based hospitality software positions event properties to increase sales and work more collaboratively and efficiently with their event, and meeting…

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Product Details

What is Cvent Passkey?

Cvent Passkey streamlines and automates meeting and event bookings for hotels, DMOs, and venues—creating valuable upsell opportunities. Event planners benefit from a centralized room block and reservation management system, and hotels can promote room upgrades, extended stays, and other amenities to group guests.

Cvent Passkey Features

  • Supported: Customized guest experience when booking rooms.
  • Supported: Upsell opportunities from booking to check-in and beyond.
  • Supported: Online event dashboards with live pick-up, pace, and room list data.
  • Supported: Citywide event support.
  • Supported: Integrated event registration and hotel bookings for DMOs.

Cvent Passkey Screenshots

Screenshot of Updated Passkey Home PageScreenshot of Passkey By the NumbersScreenshot of Passkey TestimonialScreenshot of Unified Experience

Cvent Passkey Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesChinese, English, French, German, Spanish

Frequently Asked Questions

Sabre SynXis Enterprise Platform, Hotello, and Amadeus Central Reservation System are common alternatives for Cvent Passkey.

Reviewers rate Support Rating highest, with a score of 8.1.

The most common users of Cvent Passkey are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(32)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Passkey is a versatile tool that offers a range of use cases for hoteliers, event planners, and attendees. Users can efficiently manage room blocks, saving time and effort in handling contracts and sending rooming lists to clients. With Passkey, clients have the flexibility to view their rooming lists, make changes or additions, resulting in a mutually beneficial situation for both hoteliers and clients. The system allows users to effortlessly manipulate and update their rooming lists without the need to contact the vendor every time. This streamlines the process for events departments, ensuring the correct allocation of rooms and providing real-time reports on block pickup rates and reservation lists. Passkey also empowers attendees by giving them control over their reservations, offering real-time analytics, and eliminating the need for intermediaries. Furthermore, Passkey saves significant employee hours by allowing guests to choose their stay, securely input their credit card information, and directly connect with the host hotel. For Meetings and Events Departments, Passkey proves invaluable in managing hotel accommodations, reducing the back-and-forth hassle associated with sending rooming lists. Additionally, Passkey is employed by third-party meetings and incentive planning companies, internal Meetings and Events groups, as well as hotels managing reservations for city-wide conferences. By digitally tracking and managing hotel rooms with ease, Passkey becomes an essential tool for these organizations, ensuring contractual obligations are met while saving valuable time on manual reports. Furthermore, Passkey provides weekly updates on room blocks so that clients can make informed decisions based on inventory availability. Its range of features makes it particularly suitable for citywide events as it offers real-time availability updates, attraction showcases, and messaging capabilities. While Passkey is user-friendly and easy to implement, integrating it with the registration process would enhance attendee booking efficiency. Overall, Passkey has proven to be an indispensable resource in streamlining the reservation process for hotels and enhancing convenience and transparency for guests managing larger groups or wedding room blocks.

Streamlined Rooming List Process: Many users have praised the system for its streamlined rooming list process, stating that it allows for easy access to rooming lists 24/7. Several reviewers appreciated how this feature saved time by eliminating the need to send updated rooming lists.

Valuable Integration with Passkey Licensed Hotels: The integration with hotels that have a passkey license has been seen as a valuable feature by many customers. They appreciate the seamless connection between the system and these hotels, which enhances their overall experience and simplifies event management.

Quick Snapshot of Event and Real-time Access to Data: Users have found great value in how the system provides a quick and easy snapshot of the entire event, making it effortless to understand at a glance. Additionally, real-time access to event data has been highly regarded as an important feature by multiple reviewers.

User-Unfriendly Interface: Several users have found the interface of the software to be user-unfriendly, resulting in a steep learning curve when starting to use the software. They have suggested that updating the interface would greatly improve the user experience.

Time-Consuming Set-up Process: Some users mentioned that setting up the software is time-consuming, which can be frustrating and inconvenient. They feel that streamlining and simplifying the set-up process would save time and make it more efficient.

Limited Integration with Cvent Event Management: Users expressed frustration with the inability to integrate the software with the registration process of Cvent Event Management. This lack of integration creates inconvenience for users, and they suggest that adding this feature would enhance convenience and streamline their workflow.

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