RegOnline by Cvent (Discontinued) Reviews

19 Ratings
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Score 7.9 out of 100

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Casey Kyler-West | TrustRadius Reviewer
April 24, 2017

Put Multi-Track Events Together With Ease

Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • RegOnline is really good at organizing multi-track events. The features help prevent participants from signing up for two tracks that run at the same time.
  • The reports allow you to get a quick overview of your event. You can see which break out sessions are the most popular, and you can get a breakdown of participants in each class if you need to go into that detail.
  • You can customize questions so that you can capture other data during the registration process. We use it to capture the type of industry, business size and whether or not participants have attended other events.
  • One of the areas that RegOnline could improve on is the price. Because of the expense $3.55 per registration, the Department is unable to use the software for other events. We have mine training classes that we couldn't use RegOnline for because of the expense.
  • RegOnline was not able to directly deposit registration fees collected from participants for other events and as a result we are unable to use it for those events.
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Deb Stark | TrustRadius Reviewer
April 26, 2017

Ease of use

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Credit card processing
  • Branding and setup
  • Reporting
  • Customer support
  • CSS code difficult to follow and implement
  • Cross event reporting
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Anonymous | TrustRadius Reviewer
July 12, 2018

RegOnline is an affordable, easy to use registration platform.

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy set up for simple and complex registration events.
  • Looks very professional
  • Reports are easy to set up and download
  • Cost per registration is reasonable
  • You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
  • RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
  • It isn't easy to get in touch with support.
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Anonymous | TrustRadius Reviewer
November 14, 2016

RegOnline for Event Registration of our Annual Conference

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
  • Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
  • The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
  • I find that the Help feature could be more intuitive, and could potentially address more issues that I've had (and solved). At this point it is cumbersome, and doesn't seem properly updated for the site's newest features.
  • Another complaint I have is that some of the reports only export as PDF, and some of the information would be helpful in both Excel/PDF options.
  • My other thought would be to allow more options at customizing the registration form page as well in the builder: certain types of optional questions I would have preferred to group together, but had no capability to do so. It would be helpful to be able to manipulate the pages more, and shift the order/grouping of many optional questions. I say this because I had to have the "Gender" option in one location, while other questions about ethnicity/degree/etc. in another location; this caused many to skip certain questions. To add to the registration form issue, I feel that more "fill in the blank" customizable payment options would be helpful too.
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RegOnline by Cvent (Discontinued) Scorecard Summary

About RegOnline by Cvent (Discontinued)

RegOnline will be retired December 2019 and from April 2019 new customers will be onboarded to Cvent Event Management.
Categories:  Event Registration

RegOnline by Cvent (Discontinued) Features

Has featureBuild: Create an awesome event in two minutes with a simple, three-step process. RegOnline’s customizable themes and templates provide everything you need to give attendees a memorable first impression.
Has featurePromote: Drive attendance to your events with professional-looking event websites and emails that match your corporate branding, while promoting your event via social media and word of mouth.
Has featureMeasure: Better data. It's the key to successful events. With RegOnline, planners know where their time and effort (and their money) is best spent. And RegOnline makes it easy to prove event success to all stakeholders—without the pain of endless spreadsheets.

RegOnline by Cvent (Discontinued) Competitors

Eventbrite, Bizzabo, Aventri (formerly etouches)

RegOnline by Cvent (Discontinued) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No