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Cvent Event Diagramming

Cvent Event Diagramming
Formerly Social Tables

Overview

What is Cvent Event Diagramming?

Cvent Event Diagramming (Social Tables) is a software application that allows event planners and properties to work together online. Cvent's cloud-based hospitality software positions event properties to increase sales and work more collaboratively and efficiently with their event, and meeting…

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Reviewer Pros & Cons

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Pricing

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ESSENTIAL

$0

Cloud

PROFESSIONAL

$199

Cloud
per month billed annually

CUSTOM PACKAGE

Contact

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.socialtables.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $199 per month billed annually
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Product Details

What is Cvent Event Diagramming?

Cvent Event Diagramming (Social Tables) is a software application that allows event planners and properties to work together online. Cvent's cloud-based hospitality software positions event properties to increase sales and work more collaboratively and efficiently with their event, and meeting customers. The vendor boasts over 175,000 unique users who rely on Social Tables and state that over 4 million events have been planned within the platform.

Cvent Event Diagramming Features

  • Supported: Showcase a space: Sell the vision of the space with accurate floor plans and differentiating details planners need to know.
  • Supported: Create custom diagrams fast: Provide a personalized experience and save time with templates, favorites, and customizable objects.
  • Supported: Collaborate in real-time: Strengthen relationships by inviting clients or vendors to watch and comment as changes are made on diagrams they can see.

Cvent Event Diagramming Screenshots

Screenshot of Diagramming SoftwareScreenshot of Check In and Attendee ManagementScreenshot of Photo-Realistic 3DScreenshot of Seating and Attendee ManagementScreenshot of Sales & Catering CRM Software

Cvent Event Diagramming Competitors

Cvent Event Diagramming Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, French, Portuguese, Spanish

Frequently Asked Questions

Cvent Event Diagramming starts at $199.

AutoCAD, Amadeus Sales & Event Management, and Room Viewer are common alternatives for Cvent Event Diagramming.

Reviewers rate Mobile Application highest, with a score of 6.7.

The most common users of Cvent Event Diagramming are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(67)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cvent Social Tables has been widely used by event planners and designers looking to accurately design and visualize the space needed for their events. With its user-friendly interface and accurate dimensions, users have utilized the software to check layouts, arrange buffet tables, sponsor booths, and more before their events. It has proven especially valuable in situations where social distancing is required, as it allows event planners to create visual seating plans and layouts that adhere to health and safety guidelines. The program facilitates seamless organization of event floor plans across departments, making diagramming and layout tasks much easier. Not only does it save time by eliminating manual seating chart processes for large events, but it also improves communication with attendees through features such as exporting reports and importing data to CRM systems. By providing professional diagrams and allowing control over room layouts, Cvent Social Tables eliminates the need for outsourcing and offers a more convenient alternative to other programs. It has become a preferred choice for event planners, hotel contacts, third-party planning companies, and vendors alike due to its ability to streamline event planning processes and improve the overall attendee experience.

User Interface: Many users have praised the user interface of the software, describing it as seamless, aesthetically pleasing, and highly functional. Several reviewers have mentioned that they found the interface to be intuitive and easy to navigate, even for inexperienced planners.

Rich Features: Numerous users appreciated the well-developed features of the software. They stated that the developers clearly understand event planning and conference centers. Many reviewers liked the rich inventory of equipment and features that can be added to floor plans, as well as the tools provided to communicate and track space needs. Some users felt that this extensive range of features set this software apart from others in the market.

Seamless Collaboration: The collaboration feature is one of the favorite aspects of this software for many users. They find it easy to work with meeting planners and show them changes in real-time. This collaborative aspect enhances communication efficiency between teams, making event planning a smoother process overall.

Cons:

  1. Limited customization options: Some users have expressed frustration with the inability to customize standard equipment features, such as setting a standard podium size. Additionally, they have mentioned the lack of a note feature for updated layouts being emailed back and forth.
  2. Integration and compatibility issues: Several reviewers have mentioned difficulties in integrating with other events platforms like EMS and suggested automatic linking of maps to Reservations in booking software. Furthermore, some users have found the software's integration with CVENT's platform to be convoluted.
  3. User interface and performance concerns: Users have reported that the support provided by Social Tables is subpar. They also noted occasional lagging of the software, which could be attributed either to their internet connection or the program itself. In addition, there were mentions of freezing or errors occurring while using the software, along with slower response times on mobile devices.

Users commonly recommend the following actions when using Social Tables:

  1. Try out the software for free and upgrade for more features. Users suggest taking advantage of the free trial period to get a feel for the software's capabilities before deciding to upgrade for additional features.

  2. Utilize demo and try with own space and furniture. It is highly recommended to request a demonstration of the software and try it with your own venue space and furniture to assess its suitability and ease of use.

  3. Combine with other event management tools. Users advise combining Social Tables with another event management tool for a more comprehensive event planning experience. They specifically mention using it in conjunction with Social Tables for improved diagrams and layouts.

These recommendations indicate that users find value in trying out the software, utilizing demos, and integrating it with other tools to enhance their event planning capabilities.

Reviews

(1-25 of 25)
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Building Floorplans

Rating: 4 out of 10
February 20, 2020
NH
Vetted Review
Verified User
Cvent Event Diagramming
2 years of experience
When it came to supporting and guidance, Cvent Social Table's support team was on top of providing excellent customer service. They wanted to make sure you used the program to the best of its ability. We had several virtual meetings to show us new tools and answer questions. They were always an email away.

Social Tables - Good not Great

Rating: 7 out of 10
February 11, 2020
Verified User
Vetted Review
Verified User
Cvent Event Diagramming
4 years of experience
They are ok, but oftentimes the answer is "that's just how the software works right now" which isn't problem-solving.

A Remedy For Assigned Seating Headaches!

Rating: 9 out of 10
February 04, 2020
CB
Vetted Review
Verified User
Cvent Event Diagramming
1 year of experience
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.

Social Tables User

Rating: 8 out of 10
January 22, 2020
Verified User
Vetted Review
Verified User
Cvent Event Diagramming
2 years of experience
I have only used support a couple of times but have had positive experiences each time.

Clean, modern event diagramming software with great customer service - just needs a working mobile app and it'd be perfect!

Rating: 8 out of 10
January 17, 2020
AP
Vetted Review
Verified User
Cvent Event Diagramming
6 years of experience
I would honestly give it a solid ten if I could make a few small tweaks to the software itself and if I had a mobile/tablet app for my Event Services team to be able to create and edit diagrams when on the go with clients. Otherwise, it is an excellent choice for creating event set-up diagrams.

Loving it

Rating: 9 out of 10
January 17, 2020
NF
Vetted Review
Verified User
Cvent Event Diagramming
3 years of experience
Their support is terrible. It used to be great to where you would get on, and it was like you were speaking to an actual person. Now, it seems you are getting auto-responses that sometimes have absolutely nothing to do with the question you asked. It could use a lot of improvement.

Great for Collaboration Amongst Multiple Groups

Rating: 8 out of 10
January 17, 2020
Verified User
Vetted Review
Verified User
Cvent Event Diagramming
1 year of experience
We have not used support much for this, we rely on our 3rd party vendor for any issues that we have, but overall Cvent Social Tables support has been great on any solution we're using.

Cvent Social Table's Floor Plan Feature

Rating: 10 out of 10
January 17, 2020
NF
Vetted Review
Verified User
Cvent Event Diagramming
1 year of experience
Although I have never used the help center, I think the tool is excellent. I know if I needed help, I would get a quick response. I have always experienced exceptional customer service for any Cvent product thus far.

Social Tables: An Intuitive Way to Get Things Done!

Rating: 9 out of 10
January 15, 2020
Verified User
Vetted Review
Verified User
Cvent Event Diagramming
2 years of experience
Our rep is very helpful when we have questions and needs. However, in the instance that we've come across issues in the past in development, we have, on occasion, had a hard time connecting with support. However, since Cvent acquired Social Tables, we've seen a surge in customer service and had no issues since the acquisition.

Great Necessity for Event Planners

Rating: 10 out of 10
January 15, 2020
Verified User
Vetted Review
Verified User
Cvent Event Diagramming
4 years of experience
Since Cvent Social Tables is very user friendly, I have only needed support a few times. When I have needed help, I have always gotten responses very quickly. Having been a user for a few years, I see that Social Tables is constantly trying to update the platform based on user feedback.

Great asset for event teams!

Rating: 10 out of 10
January 13, 2020
Verified User
Vetted Review
Verified User
Cvent Event Diagramming
4 years of experience
All training sessions I've ever had, or questions, have always been answered promptly!
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