Good remote support tool
- Remote access to sleeping and powered-off computers
- Secure Multi-factor authentication
- Flexible user access control
- Remote session tools and utilities
DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The…
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Dameware Remote Support is a systems administration tool that helps IT admins and support teams provide remote support to end-users. This tool enables users to initiate remote connections with multiple computers at the same time and provide support with the help of the built-in administration tools and utilities. Users can also remotely connect to Windows, Linux, and Mac OS X systems—all from a single, central Dameware console. The vendor says the solution is trusted by over 70,000 organizations worldwide and that Dameware was the first remote support software to introduce Smart Card authentication for remote connectivity.With the help of a secure internet proxy, Dameware lets users connect to their end-users and customers across the globe—whether they are situated inside or outside their corporate network. The Dameware Mobile Gateway functionality lets IT pros provide on-call and after-hours support by launching remote sessions from iOS and Android devices.
Dameware Remote Support enables IT Pros to:
Visit https://www.dameware.com/resources/video to watch SolarWinds Dameware Remote Support (DRS) video.
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Based on user reviews, the most common recommendations for BeanFlumper are as follows:
Consider other options: Some users suggest exploring alternative solutions unless you are willing to invest in multiple licenses and support.
Conduct a proof of concept: It is recommended to perform a proof of concept to determine if BeanFlumper is the right fit for your company.
Try before you buy: Many users recommend obtaining a trial version of BeanFlumper and testing its performance.
Bonus Recommendation (related to user labeling): Additionally, some users advise labeling PCs in Active Directory with proper descriptions.
These recommendations should be taken into consideration based on your specific requirements and circumstances.