Easy Tasks
- Remote installation of client
- Connecting to computers on our domain
- File transfers to/from employee computer
Filter Ratings and Reviews
Showing 8 of 95 Dameware Remote Support ratings and reviews.
Reviews (1-8 of 8)
Easy Tasks
- I have loaded DameWare Mini Remote and have added the machines on my network so I can sit at my desk and problem shoot which is helpful in daily time management.
- My support people also have access to DameWare which makes it easier to assist the hospital in times of my absence
- I also allows me to logon concurrently with a client and see what they see when they are having issues
Easy Tasks
- Install
- Setup
Easy Tasks
- Connecting to PCs, as long as you have the DNS name or IP. The authentication type takes a minute to figure out, but everything aside from that is pretty self explanatory.
- Re-sizing window, though it could be improved further.
Easy Tasks
- Remote access to desktops for support.
- The AD display of devices
Easy Tasks
- The finding and listing of all Windows computers in the domain
Easy Tasks
- Remote support, click, click, in.
- Services, click, load, start.
July 17, 2015
DameWare is an excellent product.
Easy Tasks
- Remote Server Connections
Dameware Remote Support Scorecard Summary
Feature Scorecard Summary
About Dameware Remote Support
DameWare Remote Support is a systems administration tool that lets IT admins and support teams provide remote support to end-users. This tool enables users to initiate remote connections with multiple computers at the same time and provide support with the help of the built-in administration tools and utilities. Users can also remotely connect to Windows, Linux, and Mac OS X systems—all from a single, central DameWare console. The vendor says the solution is trusted by over 70,000 organizations worldwide and that DameWare was the first remote support software to introduce Smart Card authentication for remote connectivity.With the help of a secure internet proxy, DameWare lets users connect to thier end-users and customers across the globe—whether they are situated inside or outside their corporate network. The DameWare Mobile Gateway functionality lets IT pros provide on-call and after-hours support by launching remote sessions from iOS and Android devices.
DameWare Remote Support enables IT Pros to:
- Benefit from in-session chat, screenshot capture, and file transfer functionality
- Remotely troubleshoot and manage Windows servers and workstations with built-in system tools
- Remotely reboot systems, start/stop services & processes, copy/delete files, view and clear event logs
- Manage multiple Active Directory domains, users an groups, and remotely reset passwords
Categories: Remote Desktop
Dameware Remote Support Screenshots
Dameware Remote Support Integrations
Dameware Remote Support Competitors
LogMeIn Rescue, TeamViewer, RescueAssist, BeyondTrust Remote Support (Formerely Bomgar Remote Support), ConnectWise Control (formerly ScreenConnect)
Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| DameWare Remote Support | $365 | per technician user |
| DameWare Mini Remote Control | $259 | per technician user |
DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price.
Dameware Remote Support Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
Dameware Remote Support Technical Details
| Deployment Types: | On-premise |
|---|---|
| Operating Systems: | Windows, Linux, Mac |
| Mobile Application: | Apple iOS, Android |