Data.com Reviews

73 Ratings
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Score 7.7 out of 100

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Reviews (1-22 of 22)

Elizabeth Rodriguez | TrustRadius Reviewer
March 18, 2020

Data.Com- The Free Resource that Gets You Directly Through!

Score 8 out of 10
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Likelihood to Recommend

As a salesperson, there is no such thing as too many resources for contact information. So although I would not be able to make Data.com my primary resource, it is definitely user-friendly and super easy to use to obtain more much-needed information.
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Stacy Venditto | TrustRadius Reviewer
December 20, 2019

Data.com Review

Score 10 out of 10
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Likelihood to Recommend

Data.com is the perfect solution for small businesses or individuals who need access to data but cannot afford the monthly expense that most providers charge. Data.com may not be suitable for teams who need just company info as Data.com does not allow you to purchase and download a list of companies, contacts only.
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Zach Ettelman | TrustRadius Reviewer
March 12, 2018

Data.com - the outbound prospector's go-to tool

Score 5 out of 10
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Likelihood to Recommend

Data.com is a good prospecting and data information tool for any agency or company doing outbound prospecting. Data.com requires you to also have Salesforce CRM, so this tool is really only suited for those companies that can afford Salesforce. Because of this, Data.com seems like a better fit for companies with at least 30 or more employees (total in the company) and at least 5 Salesforce users.

Data.com is not a good fit for small businesses.
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Jerry van Dalen Jr. | TrustRadius Reviewer
June 07, 2018

Great tool for the Salesforce-centric organization

Score 9 out of 10
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Likelihood to Recommend

A great tool to further populate the information on a prospect account or contact. Also serves as a good tool for more general prospecting. You can basically find any company from a name or website and begin prospecting through that. Not so good if you want to build an email list. This is not the intended use for the solution.
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Steve Kim | TrustRadius Reviewer
February 28, 2018

Sales research and prospecting tool

Score 8 out of 10
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Likelihood to Recommend

Data.com is useful if you are trying to segment an entire vertical or market. Company and account information is robust but specific contact information is lacking. They provide a granular level of data as it relates to industry standards (i.e. SIC, NAICS, etc.) but if the company you are trying to research is private or on a smaller scale, you may have difficulty finding the right information.
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James Reich | TrustRadius Reviewer
January 16, 2018

Data.com has the data that will improve your sales and marketing teams

Score 8 out of 10
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Likelihood to Recommend

Data.com is good for any sales team that needs to find buyers. It is good for prospecting companies and finding clients that are spending in your industry or on similar services. It might not be ideal for a sales team that already has existing accounts and are just managing those accounts.
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Erik Viager | TrustRadius Reviewer
December 14, 2017

Data.com - Tons of info but often outdated.

Score 5 out of 10
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Likelihood to Recommend

Data.com is good for large-scale account based marketing and outreach campaigns. It provides business development professionals with a large amount of company and lead information. Users can easily filter and manage which leads and companies they want to import into Salesforce and add to their database. It is ideal for prospecting mid to large size businesses. Unfortunately much of the information is outdated and incorrect. I would often experience a high bounce rate on contact information that was directly pulled from Data.com.
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Thomas Henderson | TrustRadius Reviewer
December 08, 2017

Data.com: Simple to use and trustworthy

Score 8 out of 10
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Likelihood to Recommend

Data.com is best suited for sales teams that have a robust outreach program. For teams that are taking an account based approach, this is a great tool to identify email addresses of multiple people within an organization. This could also be a great tool for those wanting to expand their network in a specific vertical.
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Paul Murphy | TrustRadius Reviewer
August 10, 2017

Data.com is great for price conscious, resource rich professionals

Score 10 out of 10
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Likelihood to Recommend

Data.com is well suited for people that like to earn their resources, rather than just expect to pay for them when there's no budget for it.

The platform is easy to use and navigate, and doesn't really have any "quirks" to mention.

On the other hand, because they are not verified by data.com/salesforce, it could make a paying person skeptical about buying a truly correct set of contacts.
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John Cupoli | TrustRadius Reviewer
November 08, 2017

Best Crowd Sourced Data Provider

Score 8 out of 10
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Likelihood to Recommend

I think it is an incredibly useful tool to both find new contacts and figure out at least the email even for a contact who may not be in the database. I wouldn't rely solely on Data.com for my contacts as generally, my lists have had anywhere from 25-40% bad data.
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Bryan Gorham | TrustRadius Reviewer
October 27, 2017

Data.com with SFDC

Score 5 out of 10
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Likelihood to Recommend

The Salesforce integration works great, however, the clean button rarely works, even if the info you are looking for is in data.com. For some reason, the info refuses to update automatically when that is its exact function it is supposed to do.
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Eric Farnham | TrustRadius Reviewer
October 25, 2017

Been using Data.com (Jigsaw) for years

Score 10 out of 10
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Likelihood to Recommend

- Companies that use salesforce.com will get the most value out of data.com because of the tight integration.
- The individual cost free account is great for sales representatives to have for themselves to add to whatever tools are provided by each company they work for.
- Data.com is really good for building lists as the search and filter functions work well.
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Leah Sevey | TrustRadius Reviewer
September 15, 2017

Data.com is hit or miss, but can be free, which is a huge plus

Score 6 out of 10
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Likelihood to Recommend

If I'm doing a general search for company and/or contact information for a large company, I will use data.com. If I don't have much time and I want to ensure the information I search is correct, I will likely use other software or search engines.
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Kayla Latulippe | TrustRadius Reviewer
August 23, 2017

Easy to use and a great tool.

Score 8 out of 10
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Likelihood to Recommend

It is well suited when you are trying to look up a company that may have more employees because the more employees that input their information equals the more information you can obtain. A scenario where it is less appropriate is when the company is smaller and not a lot of employees use the website to input data.
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Robert Belton | TrustRadius Reviewer
February 06, 2017

Data.com - One stop Data shop!

Score 10 out of 10
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Likelihood to Recommend

To build a strong prospect list and clean your database at the same, Data.com is unbeatable. Their advanced searching cuts down the time required to sift through accounts that don't meet your ideal customer profiles, and allows your resources to be more effective and productive overall. As an added bonus, the smooth integration to Salesforce will appeal to users of one of the larger CRM's, though; some may find the fact that organizations with multiple locations are hard to differentiate when importing them to your instance of salesforce without creating duplicates.

As far as data integrity is concerned, Data.com does a moderately good job of providing a healthy blend of senior and entry level employees, though you may find some of the information outdated. This can be annoying, but leveraging the available information the right way beats having nothing at all and being stonewalled by a gatekeeper.
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Michael Owskey | TrustRadius Reviewer
September 19, 2016

Data.com user review

Score 5 out of 10
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Likelihood to Recommend

Data.com is well suited to enterprise and larger mid-market clients and things where there is a wealth of public information to draw upon. If you find that you need to target larger deals within an enterprise level you have a great tool here. If you have a smaller or more niche market, you may have a harder time getting the same level of accurate data from data.com.
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Steven A. Levano | TrustRadius Reviewer
February 10, 2016

Data.com - A Robust Database, With a Catch.

Score 9 out of 10
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Likelihood to Recommend

Data.com is well suited to handle questions like "this email bounced, where can I verify what the correct email is?" and "where does this person work now?". I think data.com isn't well suited in a company that solely focuses on inbound, content driven marketing strategies. The leads on data.com are simply too cold.
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Anonymous | TrustRadius Reviewer
September 13, 2017

Broad reach. Data could be more up to date.

Score 7 out of 10
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Likelihood to Recommend

Data.com is a good place to start when looking for a data vendor. It's relatively inexpensive, is built into Salesforce, and has a very broad range of industries for contact data. Where data.com surpasses other tools in breadth, it lacks in depth -- if you have a smaller niche or more tightly defined addressable market, you may want to look into other providers or using other tactics. Also, it doesn't appear that they refresh the data often, as you will get a lot of bounces or contacts no longer at the company.
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Anonymous | TrustRadius Reviewer
September 08, 2017

We found what we were looking for at Data.com

Score 10 out of 10
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Likelihood to Recommend

I recommend Data.com every chance I get. It is a great source of information for field reps, who are looking to find contact info for a specific person or a couple of people. It is also a good supplement to the likes of DiscoverOrg for marketing or sales development reps, who have massive data sources at their disposal but would like to fill in some blanks or double check information if they're not getting a response.
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Feature Scorecard Summary

Advanced search (21)
5.4
Identification of new leads (20)
4.6
List quality (21)
6.9
List upload/download (21)
7.8
Ideal customer targeting (19)
4.1
Load time/data access (22)
7.9
Contact information (22)
8.9
Company information (22)
7.8
Industry information (17)
7.8
Lead qualification process (14)
5.5
Smart lists and recommendations (10)
5.2
Salesforce integration (19)
8.4
Company/business profiles (19)
8.3
Alerts and reminders (12)
5.0
Data hygiene (21)
7.7
Automatic data refresh (11)
5.2
Tags (10)
5.1
Filters and segmentation (21)
7.8
Sales email templates (3)
4.9
Append emails to records (7)
5.3

About Data.com

Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Some aspects of the platform will continue to be available until July 2020.

Data.com offers a store of company and customer data for use in sales and prospecting. There are 3 components of Data.com: Connect, Prospector, and Clean.
Categories:  Sales Intelligence

Data.com Technical Details

Operating Systems: Unspecified
Mobile Application:No