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Filter 38 vetted DataMotion SecureMail reviews and ratings
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November 17, 2020
We are using DataMotion SecureMail to securely send passwords, sensitive files, and sensitive information. It is currently being used across the entire organization. It addresses the issues of allowing a way for not only our employees to send important information to clients, but also vice versa. It has helped eliminate risk of that sensitive information being exposed via e-mail.
- Efficiently encrypts e-mails for safe sending.
- Provides a portal to review encrypted e-mails both received and sent.
- Allows piggyback licensing so our clients can send encrypted e-mails without having their own licenses.
- The Outlook add-ins are sometimes problematic -- Meaning it has, on a couple instances, caused a blank e-mail to be delivered every minute until the add-in was disabled and removed and then reinstalled.
- Sometimes downloading the Outlook add-ins from their website it gives network errors and won't download. Have to click resume download about 4-5 times until it actually properly downloads.
There were many times that DataMotion SecureMail has helped send information back and forth with clients quite seamlessly. We provide a "contact us" link that allows clients to send us secure mail, directly to our e-mail addresses. Whenever you make life easier on the client, it ultimately benefits the company.
January 18, 2021
It is used to securely exchange emails and files with clients in the cloud. During this time that working remotely is the new norm, we find Datamotion to be useful in protecting all our information from risk of potential loss - which could affect our finances and reputation.
- Sending encrypted emails is secure and simple with Securemail.
- It is easy to use and implement .
- Eliminates rogue file transfer.
- It is costly for small organization.
Setting up the software is easy, and simplified the exchange of files and emails. The portal is very intuitive and easy for everyone to use.
January 18, 2021
DataMotion is being currently used in our organization to encrypt email messages and automatically monitor all our outbound emails. It is being used across the whole organization and has yielded great results. Through the extension of DataMotion across the whole company, it has greatly decreased the risk of exposure to our email communications and we are able to share data with great confidence.
- Easy to use and accessible by all our end users.
- It allows us to monitor all our sensitive data to ensure compliance and security.
- It allows sharing of data internally and externally.
- For large file encryption and transfer, DataMotion provides secure file transfer.
- They do not show the cost of the product publicly which was our cause of concern.
December 27, 2020
We are able to send a large volume of sensitive emails and documents using this email encryption service. It has helped us in decreasing the cost of operations and improve efficiency in our everyday workflows. We are using it across multiple departments in our organization and we have been able to reap the benefits associated with the tool. It encrypts and delivers the messages, tracking, and logging all under one single platform.
- Datamotion SecureMail enhances business processes and reduces costs while mitigating security and compliance risk.
- Implementations take only a few minutes and immediately got our company reaping new operational and cost reduction benefits.
- I have not met any setbacks with the software, only the UI needs to be improved to make it more attractive.
December 24, 2020
We are using DataMotion SecureMail to send encrypted emails across the whole organization. It has done a great job of protecting our sensitive data and file attachments from data theft or accidental exposure of data. It is very easy to use and even encrypts large file attachments and keeps track of secure messages email messages and file attachements.
- It is easy to use and affordable.
- It offers reports to administrators to assist them to keep track and monitor how the services are utilized.
- It is great at helping organization stay compliant with the government regulations.
- It encrypts even the largest file attachments.
- I have nothing to complain about the software as it has worked as we expected. It is a very reliable and cost-effective solution.
December 23, 2020
DataMotion SecureMail is used across different departments in our organization to send highly sensitive information via emails and also transfer larger files. It supports a larger file size than most email servers can support. It also offers a convenient way of securely transferring large files without having to use alternative secure file transfer methods, which may not be as secure.
- It decreases the cost of sharing sensitive data in a secure way.
- Powerful email encryption capabilities.
- Simple, effortless integrations that give clients and staff the freedom of exchanging sensitive data in a way they are used to.
- The usability of the software requires some improvements and made it more simple to use.
December 16, 2020
We use DataMotion SecureMail in our organization to send data to clients, track reports to manage and prevent internal hacking of passwords, and login IDs. It is used across the whole organization. The system security is powerful and flexible to allow us to customize as our needs change. The results after using the software have been favorable and have solved the problem we had of generating reports in our systems and delivering to clients through emails securely. It offers us better metrics and proof that files have been delivered in a timely manner. Our client services have improved and productivity increased.
- DataMotion SecureMail's SSL format and flexibility is ideal or working with any type of your existing systems.
- Global clients can send files via emails without having to use complicated FTP clients.
- There was a smooth transition of our clients to SecureMail without training them.
- The user interface could be improved to look modern and sleek.
November 11, 2020
DataMotion is being used across the organization to send PHI back and forth to different people in the organization.
- Lets you know when someone opened your email.
- Sends secure email quickly.
- Easy to use.
- Allowing to send bigger files.
- It would also be great if the system could save email addresses like Outlook; like if you type in someone's name their email pops up.
Our organization has benefited from this because we can send PHI back and forth securely. The things we are sending cannot be sent through outlook as there are identifying information about the participants in our study. DataMotion is very easy to use to send this information back and forth between parties.
September 04, 2020
I have worked in several agencies/companies that assist customers moving into the various public cloud services as well as other vendor work where username, password, credentials, access keys and many more secure items have to be sent. Oddly enough, many companies do not have their mail servers, Exchange, for example, configured to support secure email. We as a company do but most of the customers don't, so we find it difficult to help them send such sensitive info internally and externally. We have started recommending them to use DataMotion. We absolutely love it. Extremely simple to implement, no negative effect on our current mail service either. Great to see a product that works and does exactly what it claims it can do. Our team has transitioned to DataMotion instead of using our O365 mail for sending secure messages.
- Easy to understand once you receive email that there is a secure message.
- Can wipe messages after they are sent and read.
- Can be used for both internal and external email addresses.
- When receiving email it says I can login via a new account or it gave me options to login with my gmail or facebook. But sometimes that option is not available and I don't know why.
It was paramount for us to be able to use single sign on as well as SafeTLS. Made the integration extremely simple as we did not have to give out unique passwords nor have the users create new accounts in DataMotion.
September 04, 2020
DataMotion is used by all of our employees to ensure that any emails with protected information are handled securely.
- Web interface is easy to use
- Integration with Outlook is great especially when both parties use DataMotion
- Installation is easy from the web interface
- Navigating the web interface is pretty intuitive
- We ran into an issue where if you BCC'ed yourself on an email it showed the recipient that you did it
- Plugged into Outlook as part of Office 365, DataMotion sometimes gets disabled based on its slowness
- You have to know how to Sweep the Inbox periodically to get the DataMotion messages to show up in Outlook instead of having to use the web interface
- I wish it would force my users to change their passwords every 60-90 days and would let me set that as the admin
December 23, 2020
Our business is using DataMotion to secure reports being sent to the state with personal medical information.
- DataMotion is very easy to access.
- I think one feature that would help would be auto complete.
I get extremely busy, especially right now dealing with the reporting of COVID-19 Cases. While
I'm in the middle of work and I have to send reports to the state, it's really easy to sign in and send our encrypted reports.
I'm in the middle of work and I have to send reports to the state, it's really easy to sign in and send our encrypted reports.
January 20, 2021
We use DataMotion to securely send all types of documents to patients that contain Protected Health Information. It eliminates the need for faxing or mailing records and other requests by parents.
- Secure.
- Easy integration.
- Clunky interface.
- Not user friendly for person receiving email.
We have had some issues in this areas. Patients find the interface confusing and aren't sure what to do when they receive an email from us. They have also had issues remembering passwords and we have no ability to help them log in.
January 07, 2021
DataMotion SecureMail is our approved email solution for sending restricted-use data. Restricted use data may refer to social security numbers, credit card numbers, or HIPAA regulated data. Based on our data protection standards and internal definitions of restricted data, we use DataMotion SecureMail for confidential, internal, and private classifications. We use DataMotion SecureMail for any email considered sensitive.
- Mail retention for a period of two years
- Simple, web-based interface
- Fully compatible with Microsoft Exchange
- Works on iOS and Android
- End-users will have initial installation challenges. Our in-house IT supported us on overcoming this. The documentation available is also helpful.
- From an end-user perspective, ease of use always is a top priority. Business benefits are IT's headache.
- Due to DataMotion SecureMail's ability to easily integrate with email clients and single-sign-on capabilities, we are able to scale and retain our end-users.
- Our compliance burden has been severely reduced on the email front.
December 27, 2020
DataMotion is currently being used for prescription correspondence with pharmacies as well as for other medical data. Several workers in this department either initiate or receive this correspondence on a daily basis. It addresses issues with HIPPA compliance, as well as general confidential information transference. Since most companies are agreeable with this method, we have been able to take full advantage of DataMotion within our workflow.
- Delivers secure email in a timely manner. There is no waiting time.
- Provides read receipts with the receiver's information available. So we know who read it and when.
- We are able to use it in conjunction with our regular email system. This helps us to expedite responses while still keeping the message secure.
- It would be nice to be able to forward a message from the "Track Sent" folder without losing the previous timestamp (from, sent, subject). This way the receiver knows that I am adding to a previously sent and unread message.
We have appreciated the ease of use nature of DataMotion. Whether sending to a company or a single recipient, they are able to navigate through with ease to receive the message. It is our primary means of communication with several aspects of our department and has been an integral part of our workflow.
[Used] through email with Dentist office and Insurance cost estimate with a future procedure. Loved the security and privacy that it gave me in trusting confidence. Was quick and precise in the instructions and speed of receiving the information I needed at the time. Easy access and convenient for my busy schedule.
- Trusted security of information
- Easy and convenient access
- Quick response to information
- No digging through hoops
- Quick password sent to cell phone
Good way of secure mail.
Used when communicating with clients or other providers to make sure it is HIPAA-compliant and secure. Has been especially helpful during the COVID-19 pandemic since we are all working remotely and need to have encrypted communications with each other online.
- Fairly streamlined and simple.
- Encrypted and safe.
- Mostly intuitive, but some clients have difficulty figuring it out.
- Sometimes the emails go to spam folders, but not sure how to remedy that.
Logging in is fast and easy; and I do believe clients appreciate not having to make a unique login to reply to my messages.
To my understanding, it's used as a HIPPA compliant secure portal to connect patients to their providers to discuss appointments, treatment, check-ins, and billing.
- Secure
- Easy to Use
- Unattractive/Outdated looking
It is just as easy to use as any email or messaging service!
February 26, 2020
Our whole organization uses DataMotion SecureMail for sending secure emails to clients. We typically use it for exchanging highly confidential documents or highly sensitive data, or if we have any kind of HIPAA concerns with the data. We may also leverage DataMotion to send very large attachments--anything that crosses the threshold of 20MB, which is the upper limit allowed on our email policy.
- Secure email
- Attachments
- Single sign-on integration
- Password retrieval process
Being in a highly data-sensitive healthcare industry, we are dealing with data from almost 2500+ hospitals and working with over 50k+ healthcare professionals, and we have some of the largest nonfederal healthcare databases. We need to be highly vigilant and secure with our data and information communication practices. We use this feature on a daily basis and almost 50% of the organization relies on the technology to keep us safe, our communication safe, and ensure that our clients' data are not compromised!
February 14, 2020
DataMotion is used across the organization in 2 ways. One for sending PHI related messages to business partners and for transmitting private and confidential information with the organization. Two, it is also used in our SaaS applications for securely transmitting user email and attachments containing PHI and private messages that are routed via the DataMotion APIs.
- Secure message transmission protocols.
- Ease of Use.
- User interface needs a modern touch.
- Easier admin panel for API management.
As a service, maintenance and support are inherited from DataMotion. Secure message transmission and email retention are handled by DataMotion operations. Two key takeaways and two fewer items to worry about for the Infrastructure team.
April 08, 2020
DataMotion SecureMail is used widely at Boston University when sensitive data needs to be encrypted. This is used by multiple departments that I routinely interact with throughout Boston University.
- Used to send secure email with accounts and passwords
- Any sensitive data that needs to be encrypted, DataMotion SecureMail is our go-to to send to clients and vendors
- Used when sending Boston University IDs and social security numbers securely
- A regular DataMotion account is limited to 25mb at one time
- Large file transfer account is limited to only 200Mb at a time
- Instructions to incorporate DataMotion into Outlook is not current
When sending to vendors, they have the ability to respond back, which is a great feature.
March 15, 2020
Child and Family Connections of Central Illinois is the regional intake agency for children birth to three and their families to enter the Illinois Early Intervention System. We use DataMotion as a way for our Service Coordinators to send Private Health Information from a family over to providers.
- Easy to use.
- Outlook Plugin increases usage.
- Intuitive.
- Web portal could be streamlined.
- Small mailbox sizes.
With the Outlook plugin available, we had an easy time transitioning our staff over to Datamotion. The plugin adds a "Send Secure" button so they have the option for emails containing private information.
DataMotion is being used for email encryption across our whole organization. This addresses the need for additional security and an option to send external recipients encrypted communications with sensitive data.
- Very user-friendly portal for the external recipients.
- Very user-friendly portal for the licensed users.
- Outlook Add-In to make sending secure easy.
- Unable to reset non-licensed users' passwords and the forgot password link does not always work.
- The Outlook add-in crashes every once in a while because it is a poorly written add-in.
We do not currently use the SSO Feature, but do use SafeTLS. It works well. The only real issue with SafeTLS is that you have to provide the info to DataMotion for them to set it up. IT does not have the ability to set up, troubleshoot or change their own SafeTLS settings.
March 03, 2020
DataMotion SecureMail is used within our company as the platform-of-choice for securely sending any PII and PHI between ourselves and our prescribers and patients.
- Quick registration and login process, including SSO with Facebook and other social platforms
- Group mailboxes for a central inbound mail location
- Encryption and security
- The send button on the "compose" page seems oddly placed
- Email notifications feel very "1990s" and need some attention
- The "compose message" text editor also feels dated and needs some modernization.
- It'd be great for Group Mailboxes to have "compose & send" functions as well as inbound mail.
February 26, 2020
DataMotion SecureMail is being used at my organization to support our portal messaging feature for our members. It's used across the whole organization. It provides a reliable email server that's linked to both our member portal, where members can send and receive messages and the agent's messaging side, which is powered by different software.
- Provides the ability to query reports of inbound and outbound emails from the DataMotion server.
- Simple interface to use.
- More flexible settings in regards to message expiration
- More attachments
Our members are mostly senior citizens, so this simplified the experience exponentially.
It's being used by multiple departments that have a requirement to send confidential information to outside organizations.
- Outlook plugin
- Seamless integration with Outlook
- Bringing in received mail back into Outlook
- Sometimes the Outlook plugin gets disabled because it's slow to load
- No other issues, the product performs flawlessly other than that
Message delivery and outside user logins for customers works great. Very easy to use.
DataMotion SecureMail Scorecard Summary
What is DataMotion SecureMail?
DataMotion SecureMail is designed to make it easy to exchange sensitive, regulated email, files and forms between people, applications and systems. It supports compliance with rigorous corporate policies and every government regulation.
The vendor states that because email encryption services can be hard to use (with too many steps, logins, keys and codes to manage), SecureMail has evolved to address those end user complaints and more. They describe SecureMail as easy for senders, easy for recipients, and better for business.
Key Features:
•API portfolio, SDKs and documentation for easy integration
•Outlook plug-in for one touch send and receive
•SafeTLS secure in-box delivery without keys or codes
•Single sign-on for easy user authentication
DataMotion boasts 20 years of secure data exchange experience designing what they offer as cost-effective solutions to secure email and file exchange needs.
The vendor states that because email encryption services can be hard to use (with too many steps, logins, keys and codes to manage), SecureMail has evolved to address those end user complaints and more. They describe SecureMail as easy for senders, easy for recipients, and better for business.
Key Features:
•API portfolio, SDKs and documentation for easy integration
•Outlook plug-in for one touch send and receive
•SafeTLS secure in-box delivery without keys or codes
•Single sign-on for easy user authentication
DataMotion boasts 20 years of secure data exchange experience designing what they offer as cost-effective solutions to secure email and file exchange needs.
Categories: Data Loss Prevention, Email Encryption
DataMotion SecureMail Screenshots
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DataMotion SecureMail Downloadables
DataMotion SecureMail Integrations
Pega Platform, Salesforce, Google, Outlook, Linked In, Facebook, O365, Avaya Oceana, Okta
DataMotion SecureMail Competitors
DataMotion SecureMail Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
DataMotion SecureMail Support Options
| Free Version | Paid Version | |
|---|---|---|
| Live Chat | ||
| FAQ/Knowledgebase | ||
| Video Tutorials / Webinar | ||
| Phone |
DataMotion SecureMail Technical Details
| Deployment Types: | On-premise, SaaS |
|---|---|
| Operating Systems: | Windows, Mac |
| Mobile Application: | No |
| Supported Countries: | International support |
| Supported Languages: | English, Spanish, French, German, Italian, Portuguese, Chinese |