We attempted to use DataRobot in our finance and analytics organization. We believed it would help with a few specific projects. Specifically we wanted to use DataRobot to help predict shopping conversion behavior for our customer base and to help assign the right designers to the right projects.
I would not recommend this software to a company that does not have a data science team and engineering team fully ready to support the integration and use.
We were unable to make use of the software without a lot of investment on our side. While their team reaches out frequently the software is not designed for companies with smaller data sets and this should have been reviewed before the contract was signed and not after. Their team is available to support your existing team but they cannot make the software work if it's not applied to the right size data set or the right problems. I highly recommend uncovering these issues before signing a contract.