Autotask PSA Reviews

77 Ratings
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Score 8.1 out of 100

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Reviews (1-4 of 4)

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Ashley Beal | TrustRadius Reviewer
November 11, 2019

Autotask Review

Score 9 out of 10
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Support Rating

9
They are fairly quick at returning a response to a problem and have been able to fix all issues for the most part.
Read Ashley Beal's full review

Feature Scorecard Summary

Organize and prioritize service tickets (21)
9.1
Expert directory (17)
7.7
Service restoration (15)
5.4
Self-service tools (17)
7.3
Subscription-based notifications (15)
7.9
ITSM collaboration and documentation (16)
7.7
ITSM reports and dashboards (17)
7.9
Configuration mangement (15)
7.8
Asset management dashboard (13)
8.0
Policy and contract enforcement (12)
7.7
Change requests repository (18)
8.1
Change calendar (14)
7.5
Service-level management (20)
8.2

About Autotask PSA

Datto Autotask PSA is designed to make the business of delivering IT easier, more efficient and gives the user instant access to the analytics needed to take MSP operations to the next level.

Streamlining service delivery workflows for 9,000+ IT solution providers worldwide.

Autotask PSA Integrations

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Autotask PSA Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No