Skip to main content
TrustRadius
Datto SIRIS

Datto SIRIS

Overview

What is Datto SIRIS?

Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud.…

Read more
Recent Reviews

TrustRadius Insights

Datto is a backup and disaster recovery solution commonly used by small to mid-sized companies with limited IT budgets and departments. It …
Continue reading

Datto Review

10 out of 10
April 30, 2021
Incentivized
In our organization we use Datto personally for our company and we also resell them to our customers. Datto addresses our backup needs. …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Datto SIRIS?

Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.datto.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

23 people also want pricing

Alternatives Pricing

What is Zerto on IBM Cloud?

Zerto on IBM Cloud protects, expands, and migrates existing VMware vSphere and other hypervisor workloads onto IBM Cloud, in order to provide a secure, flexible, and scalable disaster recovery solution. These single-tenant environments are deployed on IBM Cloud's data centers around the world and…

What is TBMR?

Recover machines directly from IBM Spectrum Protect backupsTBMR allows users to perform a bare machine recovery of an operating system, applications and data direct from an IBM Spectrum Protect (TSM) backup. The vendor describes this recovery as fast, and states it can be fully automated to…

Return to navigation

Product Demos

Datto Labs - Advanced Backup Verification

YouTube

Datto SIRIS End User Demo - Spanish

YouTube

DattoCon17 | Datto Demos Using SIRIS for Your Disaster Recovery Needs

YouTube

Datto BCDR Overview

YouTube
Return to navigation

Product Details

What is Datto SIRIS?

Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.

The vendor states simplicity is a guiding design principle for SIRIS. From deployment flexibility that spans a software-only implementation to hardened backup appliances, MSPs can implement the solution that fits their client’s requirements. SIRIS cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers to virtual machines running Windows Server or Linux.

Features include:
• Inverse Chain Technology™ for reliable backup
• Patented ransomware scanning
• Patented Screenshot Verification for recovery assurance
• Recovery Launchpad for failproof recovery
• Patented Fast Failback™ to the primary system after a disaster
• Instant virtualization recovery, local or in the cloud

Datto SIRIS Features

Data Center Backup Features

  • Supported: Flexible deployment
  • Supported: Encryption

Additional Features

  • Supported: Hybrid Virtualization
  • Supported: Cloud & Local Storage
  • Supported: Cloud & Local Backup
  • Supported: Cloud & Local Virtualization
  • Supported: Ransomware Detection
  • Supported: Screenshot Verification
  • Supported: Multiple Retention Options
  • Supported: Cloud Deletion Defense
  • Supported: Rapid Rollback
  • Supported: Fast Failback
  • Supported: File Restore
  • Supported: Bare Metal Restore
  • Supported: Backup Insights

Datto SIRIS Videos

Disasters come in many different forms. With Datto Continuity, MSPs get everything they need to protect business data including 100% confidence in your backups, ransomware detection & recovery, Restore options for any disaster scenario, and more!
SIRIS Explainer

Datto SIRIS Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationNo

Frequently Asked Questions

Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Datto SIRIS are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(98)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Datto is a backup and disaster recovery solution commonly used by small to mid-sized companies with limited IT budgets and departments. It offers a range of devices, including Alto and Siris, to backup servers, workstations, and NAS devices for multiple clients. Users appreciate Datto's image-based solution, which allows for easy restores and provides peace of mind regarding consistent and proper backups. The product excels in meeting backup and disaster recovery requirements, offering more capabilities and ease of use compared to previous solutions. Datto's suite of products, including PSA, RMM, and BCDR solutions, are highly regarded for their ease of setup and maintenance.

The reliability and functionality of Datto's recovery solutions make it a preferred choice for businesses seeking to address their backup needs. It consistently outperforms competitors, providing fewer backup issues and prompt support resolution. Clients value Datto's ability to perform backups hourly, even when running off a virtualized server, ensuring minimal disruption in the event of device failure. The product's quick server recovery capabilities make it one of the leading BDR appliances on the market.

Datto is widely used across various industries, such as hospitality and legal services, to fulfill backup and disaster recovery needs. It offers on-premise and offsite recovery options, allowing organizations to choose the most suitable approach for their data protection strategy. Furthermore, Datto's cloud management features simplify multi-tenant environments and save time for IT professionals. Users appreciate the product's ability to check backup integrity nightly and provide completion emails.

Overall, Datto addresses backup needs effectively while eliminating the worry of data loss in the event of hardware failure. With its reliable performance, ease of implementation, and day-to-day monitoring capabilities, Datto provides users with a trusted backup solution that ensures business continuity.

Simple and Easy Interface: Users have found the interface of Datto backup systems to be simple and easy to navigate, without the need for extensive research or documentation. Several reviewers mentioned this positive aspect.

Fast Backups without System Slowdowns: Many users have praised Datto's backup software for its fast performance. They have specifically highlighted that backups are completed quickly and do not cause any system slowdowns during the snapshot process.

Great Price Point for Smaller Businesses: Some reviewers felt that Datto offers a cost-effective backup solution, especially for smaller businesses. They appreciated the price point of the product, which makes it affordable while still providing reliable backup capabilities.

Management Issues: Some users have experienced difficulties managing the device due to the lack of a local login option and dependence on an internet connection. This has frustrated users who desire more control over their device and want offline access.

Expensive Pricing: The pricing can be challenging and costly, particularly for small businesses. This is a significant drawback for budget-conscious users who may not have sufficient financial resources to afford the product.

Lack of Reliable Support: Users have reported inconsistent and unhelpful technical support. This indicates a lack of consistency and effectiveness in the support provided by the company, which can be frustrating for users relying on technical assistance.

Users have made several recommendations for Datto based on their experiences and usage of the product. The most common recommendations are as follows:

  1. Take advantage of the free partner training classes provided by Datto to maximize the use of all the features. Users believe that these training sessions make using the system much easier and more effective.

  2. Start with the cloud version of Datto before considering the on-premise solution. Users suggest trying out the cloud version first to assess its suitability before committing to a specific deployment method.

  3. Use Datto for backup and recovery purposes, as it is regarded as a reliable and easy-to-use solution. Users have had positive experiences with Datto in terms of minimizing downtime and efficiently restoring files.

Overall, users recommend utilizing Datto's free partner training, trying out the cloud version first, and relying on it for backup and recovery needs. These recommendations highlight the importance of training, flexibility in deployment options, and the effectiveness of Datto in ensuring data protection and ease of use.

Attribute Ratings

Reviews

(1-25 of 30)
Companies can't remove reviews or game the system. Here's why
Jon Daley | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Reseller
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Datto has a better price point, available backup space, and retention policy compared to other players in the backup space. OneDrive and Google Drive are great contenders, but Datto File Protection allows for more granular selection of non-default folders that need to be backed-up. We needed a flexible solution that allowed for customizing the backup data set and Datto provided us exactly what we needed.
Rob Rotundo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
Datto seems to be the most reliable, easy to use, and cost-effective way to backup data. Their support is pretty good, they have an extensive knowledge base, and they are very helpful when needed. The cost is probably the second most important reason as to why we went with Datto. The first being the ease of access and the integration into our ConnectWise ticketing.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Datto SIRIS BCDR is the gold standard, the product that other on-premises backups strive to be. It is reliable, fast, saves company money and time.
Karl Fulljames | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Adam Friedli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in options for these clients. It doesn't have the features of Unitrends either, but I have not had great experiences with Unitrends, so I would not recommend that option. Veeam is great for larger environments, and Datto is a fantastic option for the next tier down in size.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Veeam Backup & Replication
Datto is an all-inclusive solution with minor set-up. It's almost turnkey. Veeam requires more knowledge and setup, plus additional storage, although it is more robust and more granular. Datto includes the cloud element built-in, whereas it is something extra with Veeam. For a larger enterprise, Veeam makes more sense just because you'll need that kind of granular control and you'll want to manage it internally (without an MSP), but for small businesses, Datto was perfectly capable and cheaper.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Datto and Barracuda Backup are very similar in design/purpose (both appliance-based with local backups and pushing to an offsite cloud), though Barracuda handles vCenter with a centralized backup console while Datto does not. VEEAM does a better job of backing up VMware than both Datto and Barracuda, but VEEAM requires you spin up a server and storage to do so. That's helpful though as you can establish your own storage pool and grow it as needed. Offsite backup though is priced per-server if you use VEEAMs service, unlike Datto and Barracuda which are both based on just the amount of offsite storage used. Synology is very close to VEEAM, but gives a bit more flexibility in allowing for a choice of cloud vendors to back up to. Given the choice, I'd probably go with a different vendor due to the storage limitations and interface issues.
Dale Bradford | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
ResellerIncentivized
We did the reverse, and we looked at this solution to replace Datto.. we regret going with Datto. As a result, we are moving all clients from their platform to Axcient's Replibit BDR solution. We have had such good luck, the backups are faster, and the restoration/export of images are ten times faster than Datto
Score 10 out of 10
Vetted Review
ResellerIncentivized
The solution we used prior to Datto was only a cloud, and provided no onsite solution for data recovery. It provided no failover protection against a server meltdown and retrieving files that were either accidentally lost or corrupted could take 24 hours. With Datto, it's seconds to minutes to retrieve data or spin up a virtual copy of the whole server.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Datto is a legacy product, selected before I got involved in the backup design at the current organization. As there are no issues with it, no alternatives were considered. I used Bakula before and would recommend it or Amanda for an organization looking to save money, as these open-source solutions are "free" (hardware still needed, especially for off-site backups).
Score 9 out of 10
Vetted Review
ResellerIncentivized
Compared to Solarwinds or EMC Avamar, Datto is more improved, and it's much better at business continuity. Both tools are only cloud-based backup services, but Datto has the option of the local backups as well, which is more efficient for disaster scenarios. Datto has many more options for restores, and is better developed and user-friendly.
January 31, 2019

Datto Suite of Products

Justin Weller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
These may have carved out a niche in one area or another that make them superior for that specific case, but no one does a better overall job. I would estimate that a Datto box will be the right fit for at least 85% of the SMB's in the US.
Jason Rojas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Very affordable. I used another service known as Naverisk and dropped them as they were more expensive and the service was not as good. Datto is designed for IT consultants so teams are getting a well-designed platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Shadow Protect being the closest on this list, none of the other stack up against what Datto can provide in terms of technology and being able to quickly recover from a disaster or data loss. What brings Datto above the competition is their level of customer support from their first tier all the way up to their senior teams.
Alex Farling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Datto beats Replibit hands down, but the software isn't the biggest differentiator. Support at Datto is FANTASTIC. eFolder hardly provides anything you can call support.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Datto seems much more reliable with better backup success rates. It is easy to use and cost-effective way to backup small data sets. Support is quite good and they have a very good Kbase.
Stana Steen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the Datto has more support behind their products than we every could on a home grown system.
Derek Schroeder | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Reseller
Datto is a superior product in regards to spinning up servers on the BDR appliance hardware. That is their killer feature. Barracuda's edge is the hardware refresh after 4 years of maintaining subscriptions. Datto requires the purchase of a new appliance after a time period as the hardware becomes unsupported.
Return to navigation